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Pharma and Twitter - Patients and Providers but what about Operations?

Written By: Brian Daleiden

Friday, October 30, 2009

I have been keeping an eye on Twitter for a while now. Not that I paint myself as an expert by any stretch of the imagination and Tweeting is still more of an activity that I consciously force myself to think about rather than feeling it is part of my DNA. A little different than, say, our own Peter Spellman here who I swear needs a third hand just to keep up with all the ideas that he would like to convey. Can you say drinking from the fire hose??

Much of the buzz about Tweeting usually centers on its usage for personal interests. A 24x7 channel for thoughts and ideas that you want to share. What has been on my mind lately, though, has been the business communications side of the issue. In that light, any new bi-directional channel that enables me to listen to what others have to say and improves my ability to communicate back to them is great.

A recent post by ePharmaRx got me thinking more about how this channel is used and viewed by the Pharmaceutical industry. As ePharmaRx comments, many pharmaceutical companies have just started to "officially" Tweet in the past year. This is somewhat understandable given the concerns noted in several places over the liability issues involved, particularly in the patient care arena. Certainly, these official channels are somewhat separated from the individual discussions that pharma employees have already opened via Twitter.

So what about the operational groups and Twitter? How do the people leading the charge in manufacturing, supply chain, contract outsourcing and other functions view and use it? Based on my conversations with people in these areas, the responses are all over the map. Some are starting to find it a valuable new channel for "pushed" information from companies and individuals which they can take note of if interested or ignore if not. Others are keeping Twitter solely in the personal realm, for now.

This is an issue that we here at TraceLink are looking at closely. Today there are such a variety of ways for us to share information about what we are doing, listen to what others are doing and gain quick, pointed feedback on key issues. What exactly is the right role in B2B for the 140 character soundbite?

Pharmaceutical Supply Network Challenges Continue According to IMS Health Forecast

Written By: Brian Daleiden

Friday, October 23, 2009

Based on the recently released IMS Health industry forecast, it looks like the macroeconomic trends driving increased complexity in pharmaceutical manufacturing (both organic and contract manufacturing), supply chain operations and sourcing will continue to grow. The question facing the planning and operations leaders in these areas is how to get ahead of this curve.

According to the new report, the seven "Pharmerging" markets comprised of China, Brazil, India, South Korea, Mexico, Turkey and Russia will contribute more than half of the expected global market growth in 2009. While this share in 2009 is higher than the recent historical average, these seven markets will be the source of more than 40 percent of total global growth through 2013. This trend isn't surprising as these countries are still climbing up the curve of broad access to primary care, particularly in rural areas. Improved health insurance access is stimulating improved health care regimens while the traditional focus on acute care and infectious disease treatment is giving way to a new focus on longer-term care of chronic illnesses such as cardiovascular diseases and diabetes.

As this trend shows no signs of abating anytime soon, the question that has been facing many of our customers is: Do we make tactical adjustments in our manufacturing and supply chain plans or is now the time to look at a strategic change in the way we do business? Markets are becoming increasingly global yet at the same time the specific desires of each country and region are becoming more local. In parallel, the growing emphasis on operational improvement stimulates a desire for global sourcing and global access to contract manufacturing, packaging and distribution partners. This push into a more virtual environment is straining traditional management processes and technologies to the limit.

Is now the time to completely reexamine the foundation that all this operates on?