NEW! TraceLink Administrator Certification

Pre-Conference | October 2

9:00 AM - 5:00 PM

New this year at FutureLink Nashville for TraceLink University Premium subscribers: On-site TraceLink Administrator Certification Training. 

The TraceLink University Administrator Certification includes: 

• A prerequisite, two-hour self-study learning path in our Learning Management System containing eLearning courses and knowledge checks. You receive access to the course prior to the class

• Personalized labs with custom data. Your course instructor is available as you complete labs, validating your lab results for certification

• A follow-up virtual training session, scheduled after FutureLink Nashville

• An online certification exam to be completed within two weeks of completing the course

                            Customer Training Sessions                     
   October 3 - 4

Session 1:  Troubleshooting with Info Exchange

Learn how to analyze application messages in TraceLink and reprocess corrected messages.

After this TraceLink University training session, customers will be able to:

• Describe how TraceLink processes the messages that are exchanged within applications.
• Use Info Exchange to locate errors, identify types of exceptions, and reprocess transactions after resolving issues.

Session 2:  Troubleshooting Scenarios

Learn how to determine the possible causes of common exception scenarios and solve the problems using the tools in TraceLink.

After this TraceLink University training session, customers will be able to:

• Analyze multiple causes of two particular scenarios and how to solve them.
• Use monitoring tools within TraceLink applications to discover issues.

Session 3:  Product Information Manager

Learn how TraceLink’s Product Information Manager application and functions allow you to verify saleable returns.

After this TraceLink University training session, customers will be able to:

• List the compliance requirements for US saleable returns.
• Describe how Product Information Manager is used to verify products with a pharmaceutical manufacturer.
• Use Product Information Exchange to view your verification history. 

Register for FutureLink 2019 Nashville

The Customer Training Sessions are included with your FutureLink ticket.  Seating is limited, so register today to reserve your place.

Select your training session(s) when you complete your registration.