Orchestration Integration & Transactions ## Breadcrumb 1. [Home](/) 2. [Orchestration Integration & Transactions](/orchestration-integration-transactions) # EDI ANSI X12 180 – Return Authorization Request ![banner-image](https://www.tracelink.com/sites/default/files/2024-03/For%20Internal%2039.png) #### Table of contents ### Overview The EDI ANSI X12 180 – Return Authorization Request transaction is a special usage of this transaction by buyers, distributors, or customers to request permission from a supplier or manufacturer to return goods. This may be due to product damage, expiration, recall, incorrect shipment, or overstock. The transaction initiates the return process by providing detailed information about the items and the reason for return. With TraceLink’s OPUS Platform and B2N Integrate-Once™ architecture, the EDI 180 transaction streamlines the return authorization process, reduces manual intervention, and ensures compliance with product return policies—particularly critical in regulated industries like pharmaceuticals and medical devices. ### Key Use Cases - Initiate a request to return damaged, expired, or incorrect products. - Support returns related to recalls, overstock, or customer dissatisfaction. - Provide reason codes and product details for return evaluation. - Enable automated return workflows between buyers and suppliers. - Comply with return authorization policies and regulatory requirements. - Trigger downstream processes such as credit issuance or replacement orders. ### Data Elements Included An EDI ANSI X12 180 – Return Authorization Request transaction includes: - **Return Authorization Request Number:** Unique ID for the return request. - **Purchase Order or Invoice Reference:** Links the return to the original transaction. - **Product Identifiers:** GTIN, NDC, SKU, or internal item codes. - **Return Quantities:** Number of units requested for return. - **Return Reason Codes:** Standardized codes for expiration, damage, recall, etc. - **Lot or Serial Numbers (if applicable):** For serialized or lot-controlled products. - **Ship-To and Return-To Locations:** Where the return is coming from and where it should be sent. - **Requester and Supplier Identifiers:** GLNs, DUNS, or internal partner codes. - **Requested Return Method:** Disposal, replacement, credit, or inspection. ### Benefits of EDI ANSI X12 180 – Return Authorization Request - Automates return initiation, reducing manual paperwork and email exchanges. - Improves return processing speed through structured and validated data. - Supports compliance with regulated product return policies (e.g., pharma, med device). - Reduces errors and delays in return approvals and credit issuance. - Enables traceability and audit readiness with lot/serial-level return visibility. - Scales across global networks using TraceLink’s B2N Integrate-Once™, simplifying partner connectivity. ### How TraceLink Supports EDI ANSI X12 180 – Return Authorization Request TraceLink’s OPUS Platform, powered by B2N Integrate-Once™, provides a secure and scalable solution for managing return authorization requests: - Real-time integration with ERP, returns management, and quality systems. - Automated intake and routing of return requests to the appropriate teams. - Dashboards and alerts to monitor return volumes, response times, and approval status. - Secure, auditable data exchange for serialized and lot-tracked products. - Global partner enablement through a single integration point—connect once, collaborate with all. ### Explore More EDI ANSI X12 Capabilities - [**EDI ANSI X12 850 – Purchase Orders**](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-850-purchase-order): Automate order placement and reduce errors. - [**EDI ANSI X12 856 – Advance Ship Notice**](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-856-advance-ship-notice): Provide shipment and packaging details before delivery. - [**EDI ANSI X12 861 – Receiving Advice**](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-861-receiving-advice-acceptance): Confirm receipt and condition of delivered goods. - [**EDI ANSI X12 812 – Credit/Debit Adjustment**](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-812-credit-debit-adjustment): Automate financial corrections after returns or disputes. - [**EDI ANSI X12 849 – Chargeback Response**](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-849-product-transfer-account-adjustment): Respond to reimbursement or adjustment claims. [See all EDI capabilities supported by TraceLink](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration) ### Need Help Implementing EDI ANSI X12? [**Contact Us**](/contact-us) to learn how our OPUS Platform and B2N Integrate-Once™ model can help you automate return workflows, ensure compliance, and improve collaboration across your global supply chain. #### Table of contents Contact us to learn more about EDI Integration. Fill out the form to contact us now. document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 2259); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_2259'); if (!formElement) { console.error("Form with id 'mktoForm_2259' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you for contacting us; we’ll be in touch shortly.** ##### Related Content [ ![Food Supplement](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-03/For%20Internal%2049.png.webp?itok=ApeImtsu) ](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-850-purchase-order) ##### EDI ANSI X12 850 - Purchase Order The EDI ANSI X12 850 – Purchase Order transaction is used by buyers to electronically place orders with suppliers for goods or services. [View More](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-850-purchase-order) [ ![DSCSA](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-03/For%20Internal%205.png.webp?itok=AzflfAgI) ](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-856-advance-ship-notice) ##### EDI ANSI X12 856 - Advance Ship Notice The EDI ANSI X12 856, commonly referred to as the Advance Ship Notice (ASN), is a critical electronic transaction used in supply chain operations to notify a buyer about an upcoming shipment. [View More](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-856-advance-ship-notice) [ ![Verification ](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-04/For%20Internal%2030.png.webp?itok=mRnhhJ3d) ](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-861-receiving-advice-acceptance) ##### EDI ANSI X12 861 – Receiving Advice Acceptance The EDI ANSI X12 861 – Receiving Advice/Acceptance Certificate is an electronic transaction used by buyers to notify suppliers that goods have been received, inspected, and either accepted or rejected. [View More](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-861-receiving-advice-acceptance) [ ![multienterprise information network tower](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-02/MINTbanner.png.webp?itok=kGCch_Ns) ](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration) ##### Transform Your Supply Chain with Seamless EDI Integration Ensure secure, reliable, and compliant electronic data interchange across your end-to-end supply chain of suppliers, customers, and contract partners. [View More](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration) [ ![network](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-02/recovery%20banner%20network.png.webp?itok=YHW_jjzV) ](/orchestration-integration-transactions) ##### Transaction Integrations for Orchestration Unlock the full power of your supply chain with TraceLink’s Integrate-Once capability part of our Business Network (B2N) platform. [View More](/orchestration-integration-transactions) [ ![Applying Industry 4.0 Strategies ](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-03/For%20Internal%2081_0.png.webp?itok=IS_LRJ_C) ](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-849-product-transfer-account-adjustment) ##### EDI ANSI X12 849 – Product Transfer Account Adjustment (Chargeback Response) The EDI ANSI X12 849 – Product Transfer Account Adjustment, a special usage of this transaction for Chargeback Response, is used by manufacturers to respond to chargeback requests (EDI 844) submitted by distributors. [View More](/orchestration-integration-transactions/transform-your-supply-chain-seamless-edi-integration/edi-ansi-x12-849-product-transfer-account-adjustment)