![banner-image](https://www.tracelink.com/sites/default/files/2024-02/message%20center.png) Products ## Breadcrumb 1. [Home](/) # Message Center Empowering your team to make informed decisions with proactive, prioritized information, when and how they need it blue Product overview ## Arm your team with the information they need The TraceLink Message Center solution helps users on the OPUS Platform access and manage messages, notifications, and other important user events and communications. Contact us Contact Us document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 2259); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_2259'); if (!formElement) { console.error("Form with id 'mktoForm_2259' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you for contacting us; we’ll be in touch shortly.** ##### With Message Center, you can: Enhance awareness of critical information Improve team communication and collaboration Personalize and streamline information flows #### Industry challenges ### Understanding the need for proactive communication Today’s supply chain faces challenges in efficiency, visibility, and communication that can be solved with the right digital solutions. These challenges include: ##### Keeping track of critical activities & events Tracking events that may need attention or should be reviewed can be challenging as people manage supply chain activities or deal with regulatory compliance issues. ##### Keeping track of critical activities & events ##### Elevating important information with proactive notifications Without proactive notifications, users typically have to spend valuable time entering into and browsing across multiple solutions to check on process activities. ##### Elevating important information with proactive notifications ##### Prioritizing & managing critical work activities Users are often buried under too much information, unable to selectively determine the kinds of events and activities that are important, and how to prioritize incoming notifications of key events and activities. ##### Prioritizing & managing critical work activities Product benefits ## How Message Center drives informed decision-making ## Enhance awareness of critical information ## Improve team communication & collaboration ## Personalize & streamline information flows ![software](https://www.tracelink.com/sites/default/files/styles/vertical_drawer_desktop_600px_x_336px_/public/2024-02/software3.png.webp?itok=UqZS2T_H) Product benefits ## Enhance awareness of critical information Improve responsiveness and performance by driving richer information and more timely awareness about application tasks and platform activities which may need attention and action. ![innovation](https://www.tracelink.com/sites/default/files/styles/vertical_drawer_desktop_600px_x_336px_/public/2024-02/For%20Internal%2057.png.webp?itok=l3zCy5yi) Product benefits ## Improve team communication & collaboration Enhance knowledge exchange and team collaboration by enhancing the ability to invite, connect, and share information with cross-functional, cross-company collaborators. ![messages](https://www.tracelink.com/sites/default/files/styles/vertical_drawer_desktop_600px_x_336px_/public/2024-02/For%20Internal%2028.png.webp?itok=Vo47kj3V) Product benefits ## Personalize & streamline information flows Leverage per-user messaging configuration to enable users to target and filter notifications and other messages based on their role(s), current activities, and tasks. Capabilities ### Unlock the power of connection Message Center works in conjunction with the OPUS Message Hub to help ensure the precise and timely information is published to and made accessible by users on the OPUS Platform. #### Configure notifications #### See alerts in the OPUS experience #### Organize notifications ![messages](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/messages.png.webp?itok=GnqDshUu) - Selectively turn on or off notifications on a per-user basis. - Select the specific delivery methods used (message, notification, etc.) on a per-event basis for events such as: - Followed processes that are modified - Followed processes that are commented upon - Followed processes that are approaching a due date - New processes added Read More Read Less ![alert](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/alert.png.webp?itok=eIaPqH8A) - Alerts on new notifications, such as a due date is approaching, which are generated by events in OPUS applications and displayed via the Notifications icon in the OPUS user experience. - Alerts to new messages, such as a link invitation, which are generated by events in OPUS applications and displayed via the Inbox icon in the OPUS user experience. - View messages/notifications in a snackbar popup. Read More Read Less ![opus](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/For%20Internal%2085.png.webp?itok=PEkkZvI_) - Filter received notifications by application and event type to quickly focus on the most important notifications for a specific user. - See outstanding new, unread, and unarchived messages in the user interface. - Query upon and review historical messages and notifications. Read More Read Less ### Explore related products [ See all products ](/products/product-explorer) [ OPUS Platform-Enabling Applications ](/solution-suite/opus-platform-enabling-products) [ OPUS Development Environment ](/products/network-platform-enabling-applications/opus-development-environment) [ OPUS Platform-Enabling Applications ](/solution-suite/opus-platform-enabling-products) [ Solution Designer ](/products/network-platform-enabling-applications/opus-solution-environment) ### Related resources [ See more resources ](/resources/resource-center) ![](/sites/default/files/styles/resize_image_style_640_480/public/2021-03/Process-Teams.png.webp?itok=ecFUkuxU) ##### Introducing OPUS: The Digital Network Creation Platform for Greater Good Introducing OPUS, the digital supply network creation platform. [Get Details](/resources/resource-center/introducing-opus-digital-network-creation-platform "Get Details") ![crypto code](https://www.tracelink.com/sites/default/files/styles/recovery_banner_desktop_1224_x_386/public/2024-02/crypto%20code%20recovery%20banner.png.webp?itok=AGKKxHyh) ### Ready to talk? Discover how Message Center on the OPUS platform can enhance your supply chain communications. [ Learn more ](/contact-us)