Resources ## Breadcrumb 1. [Home](/) 2. [Resources](/resources/resource-center) 3. [Resource Center](/resources/resource-center) # From Spreadsheets to Seamless Digital Communication at Santen ![banner-image](https://www.tracelink.com/sites/default/files/2024-02/For%20Internal%2086.png) - [Download PDF](/node/25606/pdf) - [Share](#) - [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tracelink.com/resources/resource-center/from-spreadsheets-to-seamless-digital-communication-at-santen&title=From Spreadsheets to Seamless Digital Communication at Santen&summary=For Santen, achieving real-time digital integration with suppliers is a high priority. 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Watch this quick video and then [**contact us**](/contact-us "contact us") to see how the proven TraceLink network makes it fast, simple, and cost-effective. ##### TRANSCRIPT ##### [TRANSCRIPT](#2289241280-3904521006-1) **Bharath Sundararaman:** How important is it for Santen and its partners and suppliers to start exchanging information digitally? **Frank Binder:** The digital exchange of information for me, this is really a crucial step. What happens in practice today is a company has a nice ERP that is more or less well implemented. Let's say it works well. But very often it stops at the boundary of the company. That is often the situation we find ourselves in when we communicate with external partners. We find ourselves sending Excel sheets back and forth with email, and that is not the digital transformation I'm talking about. It's really far, far away from it. We really need, with our key partners to start with, we really need to go ahead and integrate the key information that we see as most relevant in operations. I think this is something where we are, as an industry, we are lagging behind. Others, like fast moving consumer goods have achieved a much higher integration with their suppliers and with their logistics service providers. But for me, this is very high on the agenda. We really need to drive that. And we also expect our partners in the supply chain to fully participate because these are joint projects. [Video](/category/video)[Multienterprise Information Network Tower (MINT)](/category/multienterprise-information-network-tower-mint) #### Table of contents Integrate with 100% of your CMOs. Meet with TraceLink to learn more. Fill out the form to contact us now. document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 4895); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_4895'); if (!formElement) { console.error("Form with id 'mktoForm_4895' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you for contacting us! We’ll be in touch shortly.** ##### Related Content [ ![serial](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-02/For%20Internal%2088_0.png.webp?itok=HwnySklx) ](/resources/resource-center/santen-journey-to-supply-chain-transformation) ##### Better Business Decisions, Lower Costs, Greater Agility: Inside Santen's Journey to Supply Chain Transformation Take a deep dive into the supply chain transformation journey at Santen Pharmaceutical with Frank Binder, the company's Global Head of Supply Chain Management. Watch the video now! [View More](/resources/resource-center/santen-journey-to-supply-chain-transformation) [ ![Integration with CMOs](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-03/Data%20Analytics%204.png.webp?itok=PNnmdA9-) ](/resources/resource-center/santen-discusses-power-of-real-time-cmo-integration) ##### Santen’s Frank Binder Discusses the Power of Real-Time Integration with 100% of Your CMOs Enabling real-time exchange of business transactions with CMOs is critical to Santen's digital transformation plan. Watch the video. [View More](/resources/resource-center/santen-discusses-power-of-real-time-cmo-integration) [ ![test](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-02/For%20Internal%2095_0.png.webp?itok=_KoW4T1N) ](/resources/resource-center/supply-chain-transformation-drives-operational-excellence-at-santen) ##### Supply Chain Transformation Drives Operational Excellence at Santen Transforming CMO relationships is a top priority at Santen. Watch the video to learn more. [View More](/resources/resource-center/supply-chain-transformation-drives-operational-excellence-at-santen) [ ![For Internal 86](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-02/For%20Internal%2086.png.webp?itok=xmOJoQrZ) ](/resources/resource-center/from-spreadsheets-to-seamless-digital-communication-at-santen) ##### From Spreadsheets to Seamless Digital Communication at Santen For Santen, achieving real-time digital integration with suppliers is a high priority. Watch the video to learn more. [View More](/resources/resource-center/from-spreadsheets-to-seamless-digital-communication-at-santen) [ ![ai](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2024-03/ai.png.webp?itok=kMwUBLKo) ](/resources/resource-center/revolutionizing-the-pharma-supply-chain) ##### Revolutionizing the Pharma Supply Chain: How TraceLink Fuels AI by Enabling Cost-Effective Integration with 100% of Your Partners Bharath Sundararaman announces his promotion to General Manager of the TraceLink's Supply Network Orchestration team as the company introduces MINT, a faster, easier way to integrate with all of your supply chain partners. [View More](/resources/resource-center/revolutionizing-the-pharma-supply-chain)