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[Resource Center](/resources/resource-center) # Managing Change the Smarter Way with Agile Process Teams for Supply Chain Issue Management By Andy Curtis, Business Manager, Agile Process Teams ![banner-image](https://www.tracelink.com/sites/default/files/_global-asset/images/agile-supply-chain/thoughtleadership_supplychain_tablet_warehouse_map.jpg) - [Download PDF](/node/20986/pdf) - [Share](#) - [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tracelink.com/resources/resource-center/managing-change-smarter-way-agile-process-teams-supply&title=Managing Change the Smarter Way with Agile Process Teams for Supply Chain Issue Management&summary=Learn how to digitalize, streamline, and speed up supply chain change request processes. &source=TraceLink "LinkedIn") - [ Facebook ](https://www.facebook.com/share.php?u=https://www.tracelink.com/resources/resource-center/managing-change-smarter-way-agile-process-teams-supply&t=Managing Change the Smarter Way with Agile Process Teams for Supply Chain Issue Management "Facebook") - [ Mail ](mailto:?subject=Managing Change the Smarter Way with Agile Process Teams for Supply Chain Issue Management+|+TraceLink&body=https://www.tracelink.com/resources/resource-center/managing-change-smarter-way-agile-process-teams-supply "Mail") - [ Twitter ](https://twitter.com/intent/tweet?text=Managing Change the Smarter Way with Agile Process Teams for Supply Chain Issue Management https://www.tracelink.com/resources/resource-center/managing-change-smarter-way-agile-process-teams-supply&via=TraceLink "Twitter") #### Table of contents The APT-SCIM Change Request solution has proven to be so efficient that one customer has rolled it out to as many as 1,400 partners and more than 600 internal users. Processing any change request quickly and effectively requires well-choreographed execution on the part of cross-functional teams—and the effort grows increasingly complex as more teams and partners get involved in a multienterprise supply chain context. A missed or poorly-executed change request can lead to any number of disruptions, from late product shipments to a product being rejected due to incorrect labeling or artwork. In today’s fast-paced supply chain environment, manufacturing organizations and their supply chain teams need to digitalize and streamline the change request process so they can avoid negative business outcomes associated with slow responses, incorrect information, and multiple versions of the truth. Some of the main reasons why the change request process is challenging include: - The high volume of change requests coming from supply chain partners - Failure to segment, assess, and prioritize change requests based on criticality - Complex change requests that require execution across internal and external teams with different workflows and actions required at each location - Little to no visibility on the status of change execution, including whether the process is open or closed and who is responsible for next steps - Inability to understand who is responsible for the next step in the change management process, and if the current version of the plan is the most up-to-date one [TraceLink Agile Process Teams for Supply Chain Issue Management (APT-SCIM)](https://www.tracelink.com/agile-supply-chain/resources/supply-chain-issue-management-best-practices-handbook) enables you and your partners to more effectively collaborate when submitting, processing, and closing out change requests. Today, supply chain partners typically send change requests to a point of contact via email—but those emails usually go to a procurement person and not directly to the precise department or team that needs to execute the change. With APT-SCIM, supply chain partner change requests are immediately visible on the Monitor Change Request dashboard, and they can easily be assigned to the responsible departments. The Monitor Change Request dashboard is visible to both you and your partners, ensuring that the right internal and external teams are notified and are working from the same shared source of data. The original change document can be attached to the change request to ensure that the right teams in the right departments are notified and have all the information needed to execute the change. ![](https://www.tracelink.com/sites/default/files/monitor%20change%20requests.png)As change requests arrive, it is important to prioritize them because failure to execute critical changes in a timely manner carries a lot more risk than failure to execute lower-priority changes. APT-SCIM enables change requests to be prioritized, and the priority of the request is clearly visible on the dashboard to ensure managers are aware of all critical and high priority changes. The Status panel on the dashboard tracks the workflow status and the Due Date panel enables everyone to see change requests that may be falling behind. Automated notifications alert users to change requests with approaching due dates. APT-SCIM enables change requests to be classified so teams can track the reason for a change request. This enables teams to differentiate product or quality changes that need to be executed immediately from less urgent change requests for cost reduction or process improvements. Often treated as a perfunctory part of the manufacturing process, proper and efficient execution of change requests is a necessity to avoid unnecessary rework or scrap that can result from a missed change. APT-SCIM centralizes the change request process so that you and your partners have real-time visibility into the status of all open change requests with clear accountability for next steps. The APT-SCIM Change Request solution has proven to be so efficient, one customer has rolled it out to more than 1,400 partners and more than 600 internal users. [Interested in learning more about managing change with APT-SCIM? Read our APT-SCIM handbook today.](https://www.tracelink.com/agile-supply-chain/resources/supply-chain-issue-management-best-practices-handbook) [*Learn more in our Supply Chain Issue Management Resource Center.* ](/knowledge-base) [Blog](/category/blog)[Supply Chain Collaboration](/category/supply-chain-collaboration)[Supply Chain](/category/supply-chain) #### Table of contents Download the Supply Chain Issue Management Best Practices Handbook! Fill out the form to download the eBook now. document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 2253); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_2253'); if (!formElement) { console.error("Form with id 'mktoForm_2253' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you. Check your email for a copy of the content you requested.** ##### Related Content [ ![Supply Chain Issue Management](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-08/supply%20chain%20issue%20management%20thumbnail%2021.png.webp?itok=oBOhFW7I) ](/resources/resource-center/virtual-teams-subject-matter-experts-eliminate-confusion-supply-chain-issue-resolution) ##### Virtual Teams of Subject Matter Experts Eliminate Confusion in Supply Chain Issue Resolution Agile Process Teams for Supply Chain Issue Management (APT-SCIM) enables you to digitally and dynamically create process teams on demand within an easy-to-use web or mobile interface. [View More](/resources/resource-center/virtual-teams-subject-matter-experts-eliminate-confusion-supply-chain-issue-resolution) [ ![Supply Chain Issue Management](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-08/supply%20chain%20issue%20management%20thumbnail%2019.png.webp?itok=pj7Deyad) ](/resources/resource-center/top-5-problems-impacting-supply-chain-issue-resolution-processes) ##### Top 5 Problems Impacting Supply Chain Issue Resolution Processes While supply chain teams make their best efforts to resolve issues as quickly as possible, they have not had a digital system designed specifically to facilitate structured collaboration and work management between internal teams and supply chain partners—until now. [View More](/resources/resource-center/top-5-problems-impacting-supply-chain-issue-resolution-processes)