Resources ## Breadcrumb 1. [Home](/) 2. [Resources](/resources/resource-center) 3. [Resource Center](/resources/resource-center) # Manufacturer Improves OTIF Delivery Performance by 82% with TraceLink Supply Chain Issue Management ![banner-image](https://www.tracelink.com/sites/default/files/2021-08/supply%20chain%20issue%20management%20thumbnail%2022.png) - [Download PDF](/node/21556/pdf) - [Share](#) - [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tracelink.com/resources/resource-center/manufacturer-improves-otif-with-tracelink&title=Manufacturer Improves OTIF Delivery Performance by 82% with TraceLink Supply Chain Issue Management&summary=Discover how one large manufacturer uses TraceLink Supply Chain Issue Management to improve OTIF, reduce COGS, and quickly resolve issues like material shortages and late deliveries. Watch the video.&source=TraceLink "LinkedIn") - [ Facebook ](https://www.facebook.com/share.php?u=https://www.tracelink.com/resources/resource-center/manufacturer-improves-otif-with-tracelink&t=Manufacturer Improves OTIF Delivery Performance by 82% with TraceLink Supply Chain Issue Management "Facebook") - [ Mail ](mailto:?subject=Manufacturer Improves OTIF Delivery Performance by 82% with TraceLink Supply Chain Issue Management+|+TraceLink&body=https://www.tracelink.com/resources/resource-center/manufacturer-improves-otif-with-tracelink "Mail") - [ Twitter ](https://twitter.com/intent/tweet?text=Manufacturer Improves OTIF Delivery Performance by 82% with TraceLink Supply Chain Issue Management https://www.tracelink.com/resources/resource-center/manufacturer-improves-otif-with-tracelink&via=TraceLink "Twitter") #### Table of contents **Key Takeaways** - A global manufacturer is using TraceLink Supply Chain Issue Management to resolve issues like shortages and late deliveries 65% faster and while reducing the total number of supply chain issues by 35%. - Additional benefits include greater agility in decision making with suppliers, better end-to-end resilience, and improved overall supply chain performance. ![](https://play.vidyard.com/oHe3VJQ1zMuBvfUjXrqWYj.jpg) TraceLink Senior Vice President of Product Management Lucy Deus explains how one TraceLink customer, a global manufacturer, used digital [supply chain issue management](https://www.tracelink.com/supply-chain-issue-management "supply chain issue management") technology to transform its supply chain and achieve powerful results, including: - An 82% improvement in on-time, in-full (OTIF) delivery of materials from suppliers - Less than 200 defects per million from suppliers - Reduction in total cost of goods sold - Better visibility into supplier performance Watch the video to learn more about the real-world benefits of TraceLink Supply Chain Issue Management. [Want to learn more? Download our supply chain issue management best practices handbook.](https://www.tracelink.com/agile-supply-chain/resources/supply-chain-issue-management-best-practices-handbook) [*Learn more in our Supply Chain Issue Management Resource Center.* ](/knowledge-base) [Video](/category/video)[Supply Chain Collaboration](/category/supply-chain-collaboration)[Supply Chain](/category/supply-chain) #### Table of contents Download the Supply Chain Issue Management Best Practices Handbook! 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Check your email for a copy of the content you requested.** ##### Related Content [ ![Supply Chain Issue Management](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-08/supply%20chain%20issue%20management%20thumbnail%2021.png.webp?itok=oBOhFW7I) ](/resources/resource-center/virtual-teams-subject-matter-experts-eliminate-confusion-supply-chain-issue-resolution) ##### Virtual Teams of Subject Matter Experts Eliminate Confusion in Supply Chain Issue Resolution Agile Process Teams for Supply Chain Issue Management (APT-SCIM) enables you to digitally and dynamically create process teams on demand within an easy-to-use web or mobile interface. [View More](/resources/resource-center/virtual-teams-subject-matter-experts-eliminate-confusion-supply-chain-issue-resolution) [ ![Supply Chain Issue Management](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-08/supply%20chain%20issue%20management%20thumbnail%2019.png.webp?itok=pj7Deyad) ](/resources/resource-center/top-5-problems-impacting-supply-chain-issue-resolution-processes) ##### Top 5 Problems Impacting Supply Chain Issue Resolution Processes While supply chain teams make their best efforts to resolve issues as quickly as possible, they have not had a digital system designed specifically to facilitate structured collaboration and work management between internal teams and supply chain partners—until now. [View More](/resources/resource-center/top-5-problems-impacting-supply-chain-issue-resolution-processes)