Resources ## Breadcrumb 1. [Home](/) 2. [Resources](/resources/resource-center) 3. [Resource Center](/resources/resource-center) # Reconciling Digital Information with Physical Events with SPI ![banner-image](https://www.tracelink.com/sites/default/files/2021-03/Search-Audit-Trail.jpg) - [Download PDF](/node/19931/pdf) - [Share](#) - [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tracelink.com/resources/resource-center/reconciling-digital-information-physical-events-spi&title=Reconciling Digital Information with Physical Events with SPI&summary=Learn how companies can review serialized events to see if digital records match the physical status of a product.&source=TraceLink "LinkedIn") - [ Facebook ](https://www.facebook.com/share.php?u=https://www.tracelink.com/resources/resource-center/reconciling-digital-information-physical-events-spi&t=Reconciling Digital Information with Physical Events with SPI "Facebook") - [ Mail ](mailto:?subject=Reconciling Digital Information with Physical Events with SPI+|+TraceLink&body=https://www.tracelink.com/resources/resource-center/reconciling-digital-information-physical-events-spi "Mail") - [ Twitter ](https://twitter.com/intent/tweet?text=Reconciling Digital Information with Physical Events with SPI https://www.tracelink.com/resources/resource-center/reconciling-digital-information-physical-events-spi&via=TraceLink "Twitter") #### Table of contents *“When we have discrepancies in our digital lot versus our physical lot, usually it's the customer that says, ‘Hey, CPL, what happened?’ It doesn't happen that often. However, it can happen. Something like SPI would be of great value.”* Daryl Chin Engineering Manager Contract Pharmaceuticals Limited ![](https://play.vidyard.com/qs1BPrdM4gVxVuBMAw6eHM.jpg) With Serialized Product Intelligence, companies can review serial number events to be sure that digital records match the physical status of a product. In this video, TraceLink Solutions Consultant Rich Basile shows CPL's Daryl Chin how companies can use a transaction ID or Advanced Shipping Notice (ASN) to quickly track the cause of a serialization anomaly in minutes and reconcile any reporting errors with the customer. [Video](/category/video)[Serialized Product Intelligence](/category/serialized-product-intelligence)[Serialization](/category/serialization)[Bahrain](/region-type/bahrain), [Brazil](/region-type/brazil), [China](/region-type/china), [European Union](/region-type/european-union), [Russia](/region-type/russia), [United States](/region-type/united-states) #### Table of contents Contact Us Learn more about Serialized Product Intelligence from TraceLink. CONTACT US Contact Us Learn more about Serialized Product Intelligence from TraceLink. document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 2259); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_2259'); if (!formElement) { console.error("Form with id 'mktoForm_2259' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you for contacting us; we’ll be in touch shortly.** ##### Learn more about Serialized Product Intelligence [ ![spi_cmo](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-03/spi_cmo_thumbnail_300x200.jpg.webp?itok=okj6iQxk) ](/resources/resource-center/proactive-contract-manufacturer-improve-customer-service-and-free) ##### The Proactive Contract Manufacturer: Improve Customer Service and Free Up Capacity with Serialized Product Intelligence Serialized Product Intelligence, a commercial analytics application from TraceLink. [View More](/resources/resource-center/proactive-contract-manufacturer-improve-customer-service-and-free) [ ![Reconcile Serial Numbers](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-03/Reconcile-Serial-Numbers.jpg.webp?itok=cRxa-bhU) ](/resources/resource-center/responding-customer-inquiries-quickly-identifying-issues-spi) ##### Responding to Customer Inquiries Quickly by Identifying Issues with SPI Learn how how SPI can helps CMOs to respond to customer queries and resolve them quickly. [View More](/resources/resource-center/responding-customer-inquiries-quickly-identifying-issues-spi) [ ![boxes-warehouse-scanner.jpg](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/insights/boxes-warehouse-scanner.jpg.webp?itok=oNKGRA9m) ](/resources/resource-center/global-visibility-product-commissioning-and-aggregation-spi) ##### Global Visibility into Product Commissioning and Aggregation with SPI Learn how companies can use Serialized Product Intelligence to track products across multiple geographies and compliance mandates. [View More](/resources/resource-center/global-visibility-product-commissioning-and-aggregation-spi) [ ![production_delay_at_cmo.png](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/solutions/digital-supply-chain/agile-process-teams/production_delay_at_cmo.png.webp?itok=YdI1G7E5) ](/resources/resource-center/proactive-monitoring-rapid-reporting-and-decision-making-spi) ##### Proactive Monitoring for Rapid Reporting and Decision Making with SPI Learn how companies can leverage serialization data to track and forecast quarterly production and take proactive action. [View More](/resources/resource-center/proactive-monitoring-rapid-reporting-and-decision-making-spi) [ ![taking-control-of-your-serialized-supply-chain-cp-thumbnail.png](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/events/thumbnails/taking-control-of-your-serialized-supply-chain-cp-thumbnail.png.webp?itok=NRgwjCWz) ](/resources/resource-center/taking-control-of-your-serialized-supply-chain-an-industry-benchmark-on-demand-webinar) ##### Taking Control of Your Serialized Supply Chain An Industry Benchmark Learn how serialization process exceptions and supply chain disruptions are impacting your peers and your own path to operational excellence. [View More](/resources/resource-center/taking-control-of-your-serialized-supply-chain-an-industry-benchmark-on-demand-webinar) [ ![flbposter_medreich2-thumbnail.png](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/insights/flbposter_medreich2-thumbnail.png.webp?itok=smUFhW3l) ](/resources/resource-center/case-study-medreich-antitampering-and-eu-fmd) ##### Case Study: Medreich | Anti-Tampering and EU FMD Learn how Medreich designed an EU FMD-compliant label to work with anti-tampering devices. [View More](/resources/resource-center/case-study-medreich-antitampering-and-eu-fmd)