Resources ## Breadcrumb 1. [Home](/) 2. [Resources](/resources/resource-center) 3. [Resource Center](/resources/resource-center) # Survey: Late Shipments Top List of Biggest Sources of Supply Chain Risk ![banner-image](https://www.tracelink.com/sites/default/files/_global-asset/images/insights/wholesaler-computer-storage-scanner-audit.png) - [Download PDF](/node/20596/pdf) - [Share](#) - [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tracelink.com/resources/resource-center/supply-chain-risk-survey&title=Survey: Late Shipments Top List of Biggest Sources of Supply Chain Risk&summary=Manufacturing executives reveal the top sources of supply chain risk—and what you can do about them. 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Late shipments and material shortages are the biggest sources of supply chain risk and cost for manufacturing organizations, according to a recent executive survey conducted by Gatepoint Research on behalf of TraceLink. The survey of 105 company leaders—including managers, directors, vice presidents, and C-level executives—found that quality defects, contract manufacturer production delays, and out-of-specification process controls round out the top five threats to on-time, in-full delivery performance. ![](https://www.tracelink.com/sites/default/files/2021-06/Chart4.png)Additional sources of [supply chain risk](https://www.tracelink.com/agile-supply-chain/insights/podcast-episode-12-omera-khan-on-the-upside-and-downside-of-supply-chain-risk) and cost include changes to supply plans, labelling and packaging problems, quality document issues, and to a lesser extent, serialization and compliance issues. **Why does it take so long to resolve supply chain issues?** The survey also revealed that the top challenges to effective supply chain issue management include lengthy incident response and resolution processes; managing recurring issues with the same suppliers; and a lack of real-time visibility into issues resolution processes. Collaborative multienterprise work management software brings speed, accountability, structure, and to supply chain issue management processes—and it’s been proven to help manufacturers reduce supply chain risk and resolve issues up to 65% faster. Resolving [supply chain issues like late shipments and material shortages](https://www.tracelink.com/agile-supply-chain/insights/supplier-quality-challenge) can take an average of five to six weeks or longer. This is largely due to a lack of structured, digitized processes for collaborating on and executing shared work with supply chain partners. Additional reasons resolving supply chain issues tends to be a lengthy and cumbersome process include: - Unclear incident resolution process - Dependence on unstructured collaboration tools like phone calls, emails, and video meetings - No institutional memory to support continuous improvement - Failure to identify issues early - Failure to rapidly get the right people involved in issue resolution processes The good news is that digital supply networks and collaborative, multienterprise work management solutions are speeding up and increasing the efficiency of supply chain issue management processes. **Resolve issues 65% faster with multienterprise work management** Collaborative multienterprise work management software brings speed, accountability, structure, and to supply chain issue management processes—and it’s been proven to help manufacturers reduce supply chain risk and resolve issues up to 65% faster. With [multienterprise work management software](https://www.tracelink.com/agile-supply-chain/insights/supplier-relationship-management-best-practices), supply chain and procurement teams can: - Gain centralized visibility - Perform root cause analysis - Apply an efficient, workflow-driven process with clear roles and accountabilities - Ensure the right people are quickly notified when issues arise - Add structured to traditionally unstructured collaboration processes Supply chain issue management is a multienterprise process that has not been digitalized in most organizations. Companies that digitalize and streamline their supply chains with [collaborative multienterprise work management software](https://www.tracelink.com/agile-supply-chain/insights/transforming-supplier-management-multienterprise-applications) can resolve issues faster, support continuous business process improvement efforts, reduce recurring issues, and dramatically improve supply chain performance. *[ Download our new handbook for more information on supply chain issue management.](https://go.tracelink.com/supply-chain-issue-management-best-practices-handbook.html "Supply Chain Issue Management Best Practices Handbook")* [![](https://www.tracelink.com/sites/default/files/2021-06/SupplyChainIssueManagementHandbook_LinkedIn%20%281%29.jpg)](https://go.tracelink.com/supply-chain-issue-management-best-practices-handbook.html "Supply Chain Issue Management Best Practices Handbook") [Blog](/category/blog)[Supply Chain Collaboration](/category/supply-chain-collaboration)[Manufacturing](/category/manufacturing) #### Table of contents Subscribe to Agile Supply Chain Insights Stay informed with the latest patient-centric agile supply chain thought leadership content. document.addEventListener("DOMContentLoaded", function() { // Delay the execution by 2 seconds (2000 milliseconds) setTimeout(function() { (function() { 'use strict'; // Load Marketo form MktoForms2.loadForm("//go.tracelink.com", "776-BAW-230", 2258); })(); // Wait until the Marketo form is loaded MktoForms2.whenReady(function(form) { var formElement = document.getElementById('mktoForm_2258'); if (!formElement) { console.error("Form with id 'mktoForm_2258' not found."); return; } var formLocation = formElement.querySelector("input[name=formLocation]"); // Get the current URL and set the formLocation field if (formLocation) { var currentURL = window.location.href; formLocation.value = currentURL; } // Add onSuccess handler form.onSuccess(function(values, followUpUrl) { var formElem = form.getFormElem()[0]; if (formElem) { formElem.style.display = 'none'; } else { console.warn("Form element could not be found to hide it."); } var confirmMessage = document.getElementById('confirmform'); if (confirmMessage) { confirmMessage.style.display = 'block'; } else { console.warn("Confirmation message with id 'confirmform' not found."); } return false; // Prevent the form from submitting normally }); }); }, 2000); // Delay for 2 seconds }); **Thank you for contacting us; we’ll be in touch shortly.** ##### Learn more about the power of digital supply networks: [ ![Rethinking Supplier Relationship Management eBook Cover](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-04/Rethinking_Supplier_Management_ebook_v2_3d-cover-image.png.webp?itok=RVOjNkRv) ](/resources/resource-center/rethinking-supplier-management-ebook) ##### Rethinking Supplier Management: How New Digital Technologies are Boosting the Performance, Quality, and Resilience of Pharma Supply Networks Learn about the powerful new digital technology that is changing everything about supplier relationship management. [View More](/resources/resource-center/rethinking-supplier-management-ebook) [ ![updated_supply_plan.png](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/solutions/digital-supply-chain/agile-process-teams/updated_supply_plan.png.webp?itok=wX6zoS1z) ](/resources/resource-center/supplier-quality-challenge) ##### The Supplier Quality Challenge: Improving Products and Business Processes with Multienterprise Work Management Ensuring supplier quality is a major challenge for supplier relationship management teams. Learn how multienterprise work management can help. [View More](/resources/resource-center/supplier-quality-challenge) [ ![boxes-warehouse-scanner.jpg](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/_global-asset/images/insights/boxes-warehouse-scanner.jpg.webp?itok=oNKGRA9m) ](/resources/resource-center/how-digital-network-platforms-improve-supply-chain-agility) ##### How Digital Network Platforms Will Improve Agility and Resilience in Your Supply Chain Watch Merck’s Executive Director of Supplier Management, Megan Sewell, and TraceLink CEO Shabbir Dahod debut the new digital supply network technology that will transform your entire supplier network. [View More](/resources/resource-center/how-digital-network-platforms-improve-supply-chain-agility) [ ![Digital Supply Networks White Paper Cover Image](https://www.tracelink.com/sites/default/files/styles/resize_image_style_640_480/public/2021-04/Digital-Supply-Networks-White-Paper-ebook-cover-image.png.webp?itok=u69Hu1rL) ](/resources/resource-center/digital-supply-networks-white-paper) ##### The Future of Pharma: How Digital Supply Networks are Changing the Face of Supplier Relationship Management Improve delivery performance by 82%. Reduce manufacturing disruptions by 97%. A new evolution in supplier management is here. [View More](/resources/resource-center/digital-supply-networks-white-paper)