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# Recorded Session: OPUS Administration, Part 3

 

 

 

 ![banner-image](https://www.tracelink.com/sites/default/files/2026-06/opusadminpart3_recorded_0.PNG) 

 

 

 

 

**Learning Objectives**

- Learn how to troubleshoot common OPUS issues such as user access errors, missing applications, and Single Sign-On failures
- Validate user roles, account status, and network assignments to quickly restore access and functionality
- Follow best practices for opening effective support cases with the right details and impact information

**Take the Course**

~17 minutes

**Who should take this course**

This course is ideal for OPUS Administrators and IT Support personnel who have completed the fundamentals and are responsible for resolving system issues and maintaining secure, uninterrupted user access

**Want to track your progress? Take this course in TraceLink University**

Log in or sign up at [tlu.tracelink.com](https://tlu.tracelink.com) and click this [link](https://tlu.tracelink.com/recorded-session-opus-administration-part-3).



 

 

 

 

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### OPUS Administration, Part 3

![](https://play.vidyard.com/TXazbdrrFQGvAk5Pp6zGv9.jpg) 

 

### Student Guide - OPUS Administration, Part 3

Document

[OPUSAdministrationPart3.pdf](https://www.tracelink.com/sites/default/files/2026-06/OPUSAdministrationPart3.pdf) (1.69 MB)