  

 

Tracelink University

 ## Breadcrumb

1. [Home](/)
2. [Resources](/resources/tracelink-university)
3. [Tracelink University](/resources/tracelink-university)
 
  

 

 

# Troubleshooting with Info Exchange Instructor Session

 

 

 

 ![banner-image](https://www.tracelink.com/sites/default/files/2024-11/TrblInfoExRecSessIcon.png) 

 

 

 

 

**Learning Objectives**

- Describe how TraceLink processes messages.
- Explain the different ways to troubleshoot messages in Info Exchange.

**Course Length**

45 minutes

**Who should take this course**

Learners responsible for system troubleshooting

**Take this course!**

*Log in to* [*tlu.tracelink.com*](https://tlu.tracelink.com/ "https://tlu.tracelink.com/") *and click* [*here*](https://tlu.tracelink.com/recorded-session-troubleshooting-with-info-exchange) *for the course.*

*(You must be a TLU subscriber to access the course. See* [*TraceLink University Subscriptions*](https://www.tracelink.com/resources/tracelink-university/subscriptions "https://www.tracelink.com/resources/tracelink-university/subscriptions") *for more information.)*