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# Troubleshooting Scenarios Instructor Session

 

 

 

 ![banner-image](https://www.tracelink.com/sites/default/files/2024-11/TrblScnsSJ.png) 

 

 

 

 

**Learning Objectives**

- Walk through causes of various troubleshooting scenarios and work to solve them.
- Use monitoring tools such as audit trail processing, the Packaging Events Log in Serial Number Exchange, and queries in Serialized Operations Manager to discover issues.

**Course Length**

75 minutes

**Who should take this course**

Learners responsible for troubleshooting the system

**Take this course!**

*Log in to* [*tlu.tracelink.com*](https://tlu.tracelink.com/ "https://tlu.tracelink.com/") *and click* [*here*](https://tlu.tracelink.com/recorded-session-troubleshooting-scenarios) *for the course.*

*(You must be a TLU subscriber to access the course. See* [*TraceLink University Subscriptions*](https://www.tracelink.com/resources/tracelink-university/subscriptions "https://www.tracelink.com/resources/tracelink-university/subscriptions") *for more information.)*