 ![banner-image](https://www.tracelink.com/sites/default/files/2024-02/life%20sciences%20hero.png) 

 



# Life Sciences Company + Retail Pharmacy

 

Enhance direct retail pharmacy relationships by ensuring high customer service levels, product availability and DSCSA compliance

 

 

 

 

 

 

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TraceLink benefits

##  Leverage a digital network to meet pharmacy and patient demand 

The TraceLink network platform and integrated suite of orchestration solutions help life sciences companies digitally connect and collaborate with retail pharmacies from the largest chain to the smallest independent.  
  
Whether it's a direct commercial relationship or an indirect logistical relationship, ensure all pharmacies can meet patient demand.

  Get started 

 Contact Us

 

 


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**Thank you for contacting us; we’ll be in touch shortly.**





 

 

 



 

 

 

 

 



 

Greater visibility and intelligence in order-to-cash processes across commercial relationships with pharmacies

 

 



 

Secure, operationally efficient DSCSA compliance for traceability and verification

 

 



 

Improved insight and responsiveness to drug shortages, recalls, and other supply issues

 

 

 

 

 

 

 

 

 

###  Solutions to your challenges 

Discover the ways TraceLink products can ensure supply resiliency in a constantly evolving operational and compliance environment with pharmacies dispensing your medicines

 

####  DSCSA compliance &amp; stabilization 

 

####  Order collaboration &amp; fulfillment 

 

####  Invoicing &amp; order to cash closure 

 

####  Returns &amp; recalls management 

 

 

 

 

 

 

     ![serial ](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/For%20Internal%2031.png.webp?itok=wInLvsYg) 

 

 

- Ensure product is serialized and critical product events are captured for all shipments to retail chains, mail order pharmacies, and other direct customers
- Ensure digital exchange of DSCSA compliance information (TI, TS) via EPCIS, web portal, or other methods to support all pharmacies
- Manage drop shipment, 340B relationships, and other special distribution issues
- Receive and respond to requests for verification for suspect and illegitimate products
- Identify, investigate, and respond to compliance exceptions quickly and efficiently

 

 Read More Read Less 

 

 

     ![inventory](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/For%20Internal%204.png.webp?itok=9YFjht8j) 

 

 

- Improve supply planning accuracy through real-time exchange and confirmation of PO quantities, due dates, order adjustments, and other critical demand transaction data
- Optimize available-to-promise inventory and minimize logistics costs through greater visibility to on-hand inventory and insights on demand patterns
- Ensure predictable on-time, in-full deliveries through the exchange of ASNs, shipment exceptions, and other logistical data
- Speed response to emerging product shortages through intelligence into evolving supply chain issues

 

 Read More Read Less 

 

 

     ![For Internal 86](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/For%20Internal%2086.png.webp?itok=0kfDAHID) 

 

 

- Close the order to cash loop by digitalizing invoices and remittance advice from pharmacy customers
- Increase speed and accuracy through electronic credit/debit adjustment with pharmacies of varying technical capabilities

 

 Read More Read Less 

 

 

     ![Digital_Recalls](https://www.tracelink.com/sites/default/files/styles/tabs_component_desktop_574_x_380_/public/2024-02/Digital%20Recalls.png.webp?itok=88Ee0C5F) 

 

 

- Receive and manage digital return authorizations with all direct pharmacy customers
- Efficiently and accurately vet returned product against return authorization during inbound receiving
- Quickly and accurately close returned product claim
- Initiate targeted recall notifications leveraging EPCIS and DSCSA compliance data

 

 Read More Read Less 

 

 

 

 

 

 

 

 

 

 

###  Products for you 

 

 [ See all Products ](/products/product-explorer) 

 

 

 

 [ Product ](/products/product-explorer) [ Multienterprise Information Network Tower (MINT) ](/products/partner-orchestration/mint) 

 [ Product ](/products/product-explorer) [ U.S. Drug Supply Chain Security Act (DSCSA) ](/products/product-orchestration/country-compliance/us-compliance) 

 

 

 

    ![test](https://www.tracelink.com/sites/default/files/styles/statistics_component_desktop_1440_x_1020/public/2024-02/Hero-BG-Image.png.webp?itok=tyq9XWWQ) 

 

 

##  The power of orchestration 

TraceLink enables you to integrate and exchange critical business and compliance transactions with 100% of your direct pharmacy customer network while providing unsurpassed support for all pharmacies which dispense your medicines. See the power of orchestration between life sciences companies and retail pharmacies.

TraceLink enables you to integrate and exchange critical transactions with 100% of your contract manufacturers through the world’s largest life sciences and healthcare network. See the power of orchestration between life sciences companies with manufacturing partners.

 

###  200+ 

Pharmacy chains in the TraceLink network

 

###  45K+ 

Pharmacy endpoints in the TraceLink network

 

###  1M+ 

DSCSA compliance transactions processed

 

###  165M+ 

ASNs processed in the TraceLink network

 

 

 

 

 

##  Hear what the network is saying 

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and retail pharmacies.

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and contract manufacturers.

 

 







 

 



 

 

 





     ![Robin Dunchack](https://www.tracelink.com/sites/default/files/styles/large_card_caraousel_364_x_406_/public/2023-05/Headshot-RDunchack.jpg.webp?itok=PpTgAD6b) 

 

 

Case study

###  Manufacturers: Beat the Nov. 27th DSCSA Compliance Deadline! 

Hear Robin Dunchack of Merz Therapeutics discuss why Merz partnered with TraceLink to ensure compliance with DSCSA deadlines and trade partner requirements.

 

 [ Read More ](/resources/resource-center/industry-perspective-drug-manufacturers-need-to-get-ready-for-DSCSA-2023-now) 

 

 

 

 

     ![product-information-manager.png](https://www.tracelink.com/sites/default/files/styles/large_card_caraousel_364_x_406_/public/_global-asset/images/solutions/applications/thumbnails/product-information-manager.png.webp?itok=_Ah8GiwL) 

 

 

Case Study

###  Predict Drug Shortages up to 90 Days in Advance 

Learn how Product Availability Intelligence helps manufacturers, hospitals, and pharmacies predict drug shortages before they impact patients, resulting in the protection of over 500,000 patients from drug shortages in 2023.

 

 [ Read More ](node::25271) 

 

 

 

 



 

 



 

 

 







 

 



 

 

 

 

 

 

 

###  Life Science Company + Retail Pharmacy resources 

 

 [ See more resources ](/resources/resource-center) 

 

 

 

 

<a class="coh-link" href="" target="_self">    ![network](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2024-02/For%20Internal%2089.png.webp?itok=eJ70bw4v) 

 

 </a>#####  Automate Compliance Exception Management During the DSCSA Stabilization Period 

The FDA’s “stabilization period” offers the industry time to refine their implementations and further test and operationalize their DSCSA systems and processes to minimize disruption to the pharmaceutical supply chain.

 

 [ Read More ](/resources/resource-center/automate-dscsa-compliance-exception-management) 

 

 

<a class="coh-link" href="" target="_self">    ![Product Information Manager](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2024-02/Product%20Information%20Manager.png.webp?itok=PoH-6Mha) 

 

 </a>#####  TraceLink Product Information Manager (PIM) Ensures DSCSA Drop Shipment Compliance 

Drop shipment notice capabilities help life science companies comply with DSCSA drop shipment requirements for the secure, electronic, and interoperable exchange of compliance data.

 

 [ Read More ](/resources/resource-center/pim-drop-shipment-article) 

 

 

<a class="coh-link" href="" target="_self">    ![Digital Recalls Capabilities](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2023-12/Digital-Recalls-Capabilities.jpg.webp?itok=QwORxjvJ) 

 

 </a>#####  Streamline the Product Recalls Process with TraceLink Digital Recalls 

Increase focus on patient safety by managing drug recalls with greater speed and efficiency through real-time recall notifications and collaborative workflows enabled across the pharmacy network.

 

 [ Read More ](/resources/resource-center/streamline-the-product-recall-process-with-traceLink-digital-recalls) 

 

 

 

 

 

 

     ![life sciences](https://www.tracelink.com/sites/default/files/styles/recovery_banner_desktop_1224_x_386/public/2024-02/life%20sciences%20recovery%20banner.png.webp?itok=tXS530Yq) 

 

 

###  Let’s connect 

Ready to learn more about how TraceLink can help you integrate, digitalize and gain intelligence with your direct and indirect pharmacy network?

 

 [ Contact Us ](/contact-us) 

 

 

 

 

 

 

 

 

 

 


 

 

 
 

 

  

 

  BackSegments

 





 




 



 <a class="btn btn--tertiary-dark with-arrow btn--learn-more" href="" target="_blank">Learn More</a> Back Back 

  

 

 



 

 

<a class="coh-link" href="" target="_self">    ![Internal](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2024-02/Request%201.png.webp?itok=dx-fc79M) 

 

 </a>#####  TraceLink University 

From self-paced courses to administrative certification, TLU provides your team with the tools you need to navigate the changing compliance and supply chain landscape.

 

 [ Explore all courses ](/resources/tracelink-university/subscriptions) 

 

 

<a class="coh-link" href="" target="_self">    ![Global_community](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2024-02/Global.png.webp?itok=Qikz9IdY) 

 

 </a>#####  Community 

Members of the TraceLink community from life sciences companies to pharmacies and hospitals collaborate on industry-related initiatives, network capabilities, and more.

 

 [ Join the community ](/resources/tracelink-community) 

 

 

<a class="coh-link" href="" target="_self">    ![Culture & Careers](https://www.tracelink.com/sites/default/files/styles/related_content_card_438x246_/public/2024-02/newsroom_0.png.webp?itok=8KafNMwC) 

 

 </a>#####  Newsroom 

Our experts and thought leaders provide the latest information and insights on supply chain digitalization, supply chain issues such as drug shortages, and emerging DSCSA and other track and trace compliance requirements.

 

 [ Read Latest News ](/about/newsroom) 

 

 

 

 

 

 

###  TraceLink University 

 

 [ Explore All ](/resources/tracelink-university) 

 

 

 

 [ ![API Reference](https://www.tracelink.com/sites/default/files/2024-09/cloud.svg) 

##### API Reference

 ](/node/28636?field_type[5731]=5731&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Courses](https://www.tracelink.com/sites/default/files/2024-09/graduation-cap.svg) 

##### Courses

 ](/node/28636?field_type[5736]=5736&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Design Guides](https://www.tracelink.com/sites/default/files/2024-09/book.svg) 

##### Design Guides

 ](/node/28636?field_type[5776]=5776&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Explainer Videos](https://www.tracelink.com/sites/default/files/2024-09/video-camera.svg) 

##### Explainer Videos

 ](/node/28636?field_type[5746]=5746&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![FAQs](https://www.tracelink.com/sites/default/files/2024-09/message-alert_0.svg) 

##### FAQs

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 [ ![Fundamentals](https://www.tracelink.com/sites/default/files/2024-09/corner-bottom-left.svg) 

##### Fundamentals

 ](/node/28636?field_type[5761]=5761&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![How-tos](https://www.tracelink.com/sites/default/files/2024-09/chat-bubble-question.svg) 

##### How-tos

 ](/node/28636?field_type[5881]=5881&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Technical Tools](https://www.tracelink.com/sites/default/files/2024-09/tools.svg) 

##### Technical Tools

 ](/node/28636?field_type[5741]=5741&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Troubleshooting](https://www.tracelink.com/sites/default/files/2024-09/warning-window.svg) 

##### Troubleshooting

 ](/node/28636?field_type[5751]=5751&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681) 

 

 [ ![Use Cases](https://www.tracelink.com/sites/default/files/2024-09/network-right.svg) 

##### Use Cases

 ](/node/28636?field_type[5781]=5781&field_persona[5576]=5576&field_persona[5581]=5581&field_persona[5586]=5586&field_persona[5561]=5561&field_function[5646]=5646&field_function[5636]=5636&field_function[]=&field_orchestration[5611]=5611&field_orchestration[5591]=5591&field_orchestration[5606]=5606&field_orchestration[5596]=5596&field_topic[5686]=5686&field_topic[5716]=5716&field_topic[5696]=5696&field_topic[]=&field_topic[5681]=5681)