Skip to main content
Home
  • AI Mode
  • Supply Chain Orchestration
    fast
    Supply Chain Orchestration
    • Life Sciences Company
    • Direct Material Supplier
    • Contract Manufacturer
    • Third Party Logistics
    • Wholesale Distributor
    • Healthcare Provider
    • Retail Pharmacy
  • Network
  • Products
    fast
    Products
    • Multienterprise Information Network Tower (MINT)
    • Process Orchestration for Empowered Teams (POET)
    • Track-and-Trace
  • Resources
    fast
    Resources
    • Resource Center
    • TraceLink University
    • Partners
    • Community
    • Events
  • About
    fast
    About
    • Our Story
    • Newsroom
    • Culture and Careers
    • Leadership
    • Our Values
    • Corporate Social Responsibility
    • Contact Sales
  • Log In
    • Tracelink Classic
      TraceLink Classic app.tracelink.com
      Redirect
    • Opus Platform
      Opus Platform opus.tracelink.com
      Redirect
Log In
  • Tracelink Classic
    TraceLink Classic app.tracelink.com
    Redirect
  • Opus Platform
    Opus Platform opus.tracelink.com
    Redirect
Tracelink University

Breadcrumb

  1. Home
  2. Resources
  3. TraceLink University

All discussions

  • Download PDF
  • Share
    • LinkedIn
    • Facebook
    • Mail
    • Twitter

Table of contents

MINT Owners and Partners can create and view transaction-linked discussions and comments directly in the MINT UI, sharing clarifications, follow-ups, and supporting files such as documents, screen shots, or compliance forms. With visibility controls, communication can be shared with all partners or limited to owner members. The all discussion feature improves collaboration, enhances traceability with a complete discussion record, provides richer decision-making context, speeds issue resolution through quick sharing of evidence, and supports compliance by securely storing all related communication and documentation with the transaction.

Create and submit a discussion

Perform this task to create and submit new discussion.

ClosedCreate and submit a new discussion

Perform this task to create a new discussion.

  1. Select the Main Menu icon.
  2. Select My Networks in the header.

  3. Select a [MPL Network] from the Select your Network drop-down in the header.
  4. Select a Partner or Location (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
  5. Select the Go button.
  6.  Select All Discussions from the left menu.
    Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
  7. Select the New button.
  8. In the General section fill in the following fields:
    1. Title field – The title of the discussion.
    2. Partner type-ahead field – The name of the partner company.
      This field pulls values from the Owner's company and location master data.
    3. Party ID Type drop-down – The identifier type used for the company or location.
      This field auto-populates with values from the Owner’s company or location master data once a Partner is selected.
    4. Party ID value field – The value associated with the identifier type.
      This field auto-populates with values from the Owner’s company or location master data once a Partner is selected.
  9. In the Transactions section, select the Add icon and fill in the following fields:
    1. Transaction Name drop-down - The name of the transaction that will be associated with the discussion.
    2. Transaction ID field – The unique identifier of the transaction that will be associated with the discussion.
      If the value does not match the available options, the value must be entered manually.
    3. Select Apply.
      A new transaction line is added.
  10. In the Comments and Attachments section, select the Add icon and do the following:
    1. To add a comment, fill in the following fields:
      1. Comment field - Add explanations, clarifications, or instructions related to a transaction. The text area can contain up to 5,000 characters.
      2. Visibility drop-down - Choose one of the following options:
        • Public- (Default) Both the Owner and Partner companies, along with their users, can view the comments.
        •  Private- Only the MINT Owner and its users can view the comments.
          Only the Owner can set the visibility. Partners cannot change this option.
      3. Created By field – The name of the person from the company who created the discussion.
        This field is disabled when creating a new discussion and will auto-populate after saving.
      4. Date Added field – The date and time when the comment was first created.
        This field is disabled when creating a new discussion and will auto-populate after saving.
      5. Date Edited field – The date and time when the comment was updated.
        This field is disabled when creating a new discussion and will auto-populate after saving.
    2. To add an attachment, fill in the following fields:
      1. In the Created By field, select the Add icon for attachments.
        A new row for attachments appears.
      2. In the Attachments section, do one of the following:
        • Drag and drop the file onto the attachment row.
        •  Select browse to upload a file manually.
          The uploaded file appears in the Attachments section, indicating it was successfully added.
          The maximum file size for comments and attachments is 2.14 GB.
      3. To download the attached file, select the download icon.
  11. Select the Save button.
    A new discussion is created.

    When a discussion is created or comment a added, an in-app and email notification is sent to all Owner company users and all Partner company users, except the user who created it.

Tips

  • Deleting comments and attachments are not allowed.
  • Comments created by the owner cannot be edited by other users.
  • The user can share a discussion with only one partner from their process network.
  • Select the Addicon, to add a new transaction line item.
  • Select the Deleteicon, to remove an individual transaction line item.
ClosedEdit a discussion

 Perform this task to edit a discussion.

  1. Select the Main Menu icon.
  2. Select My Networks in the header.

  3. Select a [MPL Network] from the Select your Network drop-down in the header.
  4. Select a Partner or Location (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
  5. Select the Go button.
  6.  Select All Discussions from the left menu.
    Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
  7. Select the Filter button to find discussions.
  8. Select a discussion title link in the results table to edit.

  9. Select the Edit button.

  10. Modify the fields, if required. See Create and submit a new discussion for detailed field description of All Discussions.
  11. Select the Save button.

Search and view all discussions

ClosedSearch for and view all discussions

Perform this task to search for and view the details of a discussion sent or received by owners and partners. Viewing the details of a discussion enables owners and partners to quickly access the comments and attachments information in TraceLink without having to search through the actual B2B message.

  1. Select the Main Menu icon.
  2. Select My Networks in the header.

  3. Select a [MPL Network] from the Select your Network drop-down in the header.
  4. Select a Partner or Location (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
  5. Select the Go button.
  6.  Select All Discussions from the left menu.
    Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
  7. Select the Filter button.
  8. In the Filters panel, fill in one or more of the following fields to filter the results:
    1. Discussion Title field – The name of the discussion that briefly describes its purpose or topic.
    2. Date Modified drop-down – The period of time in which the discussion was last updated:
      • Today – The transaction was modified within the last few hours.
      • Yesterday – The transaction was updated within the past 24 hours.
      • Last Week – The transaction was modified in the last 7 days.
      • Last Month – The transaction was modified in the last 30 days.
      • Last 3 Months – The transaction was modified in the last 90 days.
      • Last 6 Months – The transaction was modified in the last 180 days.
      • Custom Range – Select a specific period of time that the transaction was modified in from the calendar.
    3. Date Created drop-down – The period of time in which the discussion was created:
      • Today – The transaction was modified within the last few hours.
      • Yesterday – The transaction was updated within the past 24 hours.
      • Last Week – The transaction was modified in the last 7 days.
      • Last Month – The transaction was modified in the last 30 days.
      • Last 3 Months – The transaction was modified in the last 90 days.
      • Last 6 Months – The transaction was modified in the last 180 days.
      • Custom Range – Select a specific period of time that the transaction was modified in from the calendar.
    4. Transaction Name drop-down - The name of the transaction that will be associated with the discussion.
    5. Transaction ID field – The unique identifier of the transaction that will be associated with the discussion.
    6. Comment field – A record created to capture and track a specific discussion and any comments added.
  9. Select Apply.

    A list of discussions is displays based on the filter results.

  10. Select the link for the discussion title from the results table.

  11. View all fields of a discussion, select the View icon on the Discussions Details screen.

For detail information about these fields, see Create and submit a new discussion.

Table of contents

Related Content
Related content
Modify your account
Modify your profile, define app settings, and enable inbox messages and notifications.
View More
Related content
Switch companies or environments
The OPUS Ensemble user experience allows you to switch between companies or environments that you have access to with the same user account (identified by an email) without logging into a separate URL.
View More
Related content
Navigate to help documentation and support

Select the Help Center icon in the header to access the one-stop-shop help center for everything related to the network you are currently within (e.g.

View More

Cookie Settings

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies or similar tracking technologies. Please see below for an overview of the categories of cookies and similar technologies used on this site. You can allow or deny some of all of them, except Strictly Necessary Cookies which are required to provide the site to you. However, blocking some types of cookies may impact your experience of the site and services we are able to offer.

Please see our Cookie Policy for more details, including a list of the cookies we use. You can change your consent options at any time by following the “Cookie Settings” link in the Cookie Policy.
'Strictly Necessary' cookies let you move around the Site and use essential features like secure areas, shopping baskets and online billing. Without these cookies you would not be able to navigate between pages or use certain vital features of our Site, so we do not require your consent for their use. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. For example, we use these Strictly Necessary cookies to identify you as being logged in to the Site. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the Site will not work.
'Performance' cookies collect information about how you use the Site, such as which pages you visit, the time spent on the Site and if you experience any errors. We use performance cookies to provide aggregated statistics on how the Site is used and help us improve the Site including by measuring any errors that occur.
'Functional' cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' cookies to remember your settings and choices and show you when you're logged in to the Site.
‘Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited the Site. We also use 'Targeting' cookies to gather information that could be used to display content that we think may interest you.

Footer

  • Quick Links
    Get a Demo
    TraceLink Network Directory
    The Network
    OPUS Platform
    Technical Support
    Open Jobs
    API: Terms of Use
  • Products
    Multienterprise Information Network Tower
    U.S. DSCSA Compliance
    Targeted Recalls
    Process Orchestration for Empowered Teams
    Serialization
    Global Compliance
  • Resources
    Resource Center
    Events
    TraceLink University
    Partners
    Community
  • About TraceLink
    Our Story
    Newsroom
    Culture & Careers
    Leadership
    Our Values
    Corporate Social Responsibility
  • Hot Topics
    Transaction Integration
    Supply Chain Visibility
    DSCSA Compliance
    Process Orchestration
    Kazakhstan Compliance for Pharmaceuticals
    Kyrgyzstan Compliance for Pharmaceuticals
Follow Us on Social
Facebook
Linkedin
X
Legal & Trust.
© TraceLink Inc. 2009-2026 All Rights Reserved
Contact Us Today
Contact us today to begin your journey toward agentic supply chain orchestration — digitalize your end-to-end supply chain with intelligence, flexibility, and collaborative orchestration.
Contact Us
Stay Up-to-Date
Subscribe to receive industry insights and stay at the forefront of evolving trends.
Subscribe