Table of contents
The customer product transfer resale report enables distributors to report downstream product sales, transfers, and inventory activity to manufacturers. This data is used to validate eligibility, calculate rebate amounts owed to GPO members, ensure correct contract pricing, support rebate processing, and maintain regulatory traceability.
For more information about Customer product transfer resale reports guidelines, see Product transfer resale transactions.
Create and submit customer product transfer resale reports
Perform this task to create and submit new customer product transfer resale report. Additionally, customers can begin work on a customer product transfer resale report and save it for completion at a later time.
Perform this task to create new customer product transfer resale report and submit them to suppliers.
- Select the Main Menu
icon. - Select in the header.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select the button.
- Select from the left menu.
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower. - Select .
- Select the New
button. - Enter the product transfer resale report number in the field.
-
Select the Save
button.The screen refreshes with the saved customer product transfer resale reports in the draft state and with the required sections populated.
-
Select the Edit
button. - In the Transaction Information section, select Submitted from the drop drown.
- In the Product Transfer Resale Report Information section fill in the following fields:
- field – A unique identifier assigned to a customer product transfer resale report.
This field auto populates the value entered on the New Customer Product Transfer Resale Report screen. - drop-down – The type of customer product transfer resale report transaction.
- field – The date on which the product transfer resale report is generated or submitted by the reporting entity.
- drop-down – The start date of the reporting period for the data included in the report.
- field – The number of a product reported in the transaction.
- field – The end date of the reporting period for the data included in the report.
- drop-down – The unit in which the total quantity is measured.
- field – The 3-letter ISO code representing the currency.
- field - The total count of distinct items included in the transaction or report.
- field - The code representing the currency type or entity.
- drop-down - The unit used to quantify the number of reported items.
- drop-down – A brief description stating the purpose of the transaction.
- field – A unique identifier assigned to a customer product transfer resale report.
- In the Reference Transaction section, select the Add
icon and fill in the following fields in Reference Transaction Information section:- drop-down - The type of transaction to reference.
- type-ahead field – The unique identifier of the transaction.
If the value does not match the available options, the value must be entered manually. - field - The date of the transaction being referenced.
- Select .
A new reference transaction line is added.
- In the Customer and Supplier section, fill in the following fields under Customer group:
type-ahead field – The name of the company sending customer product transfer resale report. This company is customer of goods. This field pulls from the Owner's company and location master data.
The remaining Customer fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owners master data, the company name must be entered manually.
- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
-
In the Customer and Supplier section, fill in the following fields under Supplier group::
-
type-ahead field – The name of the company receiving the customer product transfer resale report. This company is supplier of goods. This field pulls from the Owner's company and location master data.
The remaining Supplier fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owners master data, the company name must be entered manually.
- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
-
- In the Distributor and Vendor section, fill in the following fields under Distributor group:
type-ahead field – The name of the company sending customer product transfer resale report. This company is customer of goods. This field pulls from the Owner's company and location master data.
The remaining Distributor fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owners master data, the company name must be entered manually.
- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
-
In the Distributor and Vendor section, fill in the following fields under Vendor group::
-
type-ahead field – The name of the company receiving the customer product transfer resale report. This company is supplier of goods. This field pulls from the Owner's company and location master data.
The remaining Vendor fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owners master data, the company name must be entered manually.
- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
-
- In the Line Item Quantity Details section, select the Add
icon and fill in the following fields in Product Transfer Information section:- field - The number to identify the line item.
- drop-down – An unique code that classifies the type of product movement being reported.
- drop-down – The specific category or direction of product movement.
- Select .
A new line item quantity details is added. - Select a line item quantity details line row and then select the branch
icon and fill in the following fields under Quantity Information section:- field – The number to identify the sub line item.
- field – The name of the product. If the user enters an item code instead, the field automatically displays the corresponding item name.
The and fields are auto populated with the values from the Owner's product master data entry for the product. If the product name is not present in the Owner's product master data then the product name must be entered manually. - field – The product code type (e.g. IN-Product Code).
field – The product code.
field – A brief description of the product.
- field - The lot number of the line number.
- field –The quantity being reported.
- field – The value associated with the specified quantity type.
- drop-down – The unit in which the line item is measured.
- Select .
A new quantity information line is added.
- Select the item quantity details line row drop down to view the quantity information in a table.
- Select a quantity information line row and then select the branch
icon and fill in the following fields under Pricing Information section:- drop-down – The standard quantity in which an item is measured.
- field – The cost of one single unit of a product or material
- drop-down – The code or identifier used to indicate how a unit price is defined or applied to an item.
- drop-down –The method or structure used to determine the price of a product or service.
- field - The monetary value assigned to a specific pricing condition for a product or service.
- switch - Indicates whether the transaction reflects a credit or a debit adjustment.
- drop-down – The reference information for identifiers that are related to transaction documents.
- field – The transaction reference identifier value as defined by enumerations in Transaction Reference Type.
- drop-down – The type of date being referenced..
- field – The referenced date value.
- drop-down – A standardized code that indicates the reason for a change to an item within a transaction or report.
- field – The date on which a change was made to a specific item within a transaction or report.
- field – The difference in quantity resulting from a modification to the original item entry.
- field – The updated unit price for an item resulting from a modification to its original pricing.
- drop-down – The category or purpose of the unit price being reported for an item
- drop-down – The unit in which the updated quantity of an item is measured.
- Select .
A new pricing information line is added.
- Select the quantity information line row drop down to view the pricing information in a table.
- In the Line Item Reference Addresses section, select the Add
icon and fill in the following fields in Product Transfer Information section:field –The number to identify the line item.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.drop-down –An unique code that classifies the type of product movement being reported.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.drop-down – The specific category or direction of product movement.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.- Select .
A new product transfer information line is added. - Select a product transfer information line row and then select the branch
icon and fill in the following fields under Product Transfer Party Information section:- drop-down – Indicates how the address is used in the transaction, for example, as a billing, shipping, or administrative address.
- field – The business name associated with the partner company or specific location.
- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's fax number
- field – The company or location's phone number.
- Select .
A new product transfer party information line is added. - Select the product transfer information line row drop down to view the product transfer party information in a table.
- Select a product transfer party information line row and then select the branch
icon and fill in the following fields under Product Transfer Party Reference Information section:- drop-down – The reference information for identifiers that are related to transaction documents.
- field – The transaction reference identifier value as defined by enumerations in Reference Type.
- Select .
A new product transfer party reference information line is added. - Select the product transfer information line row drop down to view the product transfer party reference information in a table.
- In the Line Item Reference Transactions section, select the Add
icon and fill in the following fields in Product Transfer Information section:field –The number to identify the line item.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.drop-down –An unique code that classifies the type of product movement being reported.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.drop-down – The specific category or direction of product movement.
Enter the same value in the field as specified in the Product Transfer Information panel in the Line Item Quantity Details section for consistency and avoid validation issues.- Select .
A new product transfer information line is added. - Select a product transfer information line row and then select the branch
icon and fill in the following fields under Line Item Reference Transaction Information section:- drop-down – The reference information for identifiers that are related to transaction documents.
- field – The transaction reference identifier value as defined by enumerations in Reference Type.
- Select .
A new line item reference transaction information line is added. - Select the product transfer information line row drop down to view the line item reference transaction information in a table.
- In the Product Transfer Resale Report Amount section, fill in the following fields:
- drop-down –The method or structure used to determine the price of a product or service.
- field - The monetary value assigned to a specific pricing condition for a product or service.
- switch - Indicates whether the transaction reflects a credit or a debit adjustment.
- In the Notes section, select the Add
icon to enter any additional comments or instructions. - To submit the customer product transfer resale reports:
To save the customer product transfer resale reports in a Draft state and finish it later, ensure the button is not selected and then select the Save
button in the draft state. Select the button at the top of the screen.
The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
Select the Save
button.The customer product transfer resale reports is submitted.
Tips
-
Select the Add
icon, to add a new line item, where available. -
Select the Delete
icon, to remove an individual line item, where available. -
Select the branch
icon, to add a new line item in the inserted table, where available. - New customer product transfer resale reportss can also be created by selecting the New
button on the Customer Product Transfer Resale Reports Details screen for an existing customer product transfer resale reports.
Complete and submit a saved customer product transfer resale reports in the draft state.
- Select the Main Menu
icon. - Select in the header.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select the button.
- Select from the left menu.
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower. - Select .
- Select the Filter
button to find customer product transfer resale reports in Draft state. -
Select the link in the results table.
-
Select the Edit
button. - In the Transaction Information section, select Submitted from the drop drown.
- Confirm the customer product transfer resale report details and select the Edit
icon associated with that line item to modify the fields if required. -
Select the button at the top of the screen.
The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
-
Select the Save
button.The process order is submitted.
Tips
- To delete a planned order in a draft state, select the product transfer resale report number row and then select the Delete
icon on the top of the Search Customer Product Transfer Resale Report screen.
A deleted transaction cannot be retrieved.
Search and view customer product transfer resale reports
Perform this task to search for and view the details of the customer product transfer resale reports sent or received by suppliers or customers. Viewing the details of a customer product transfer resale report enables suppliers or customers to quickly access customer product transfer resale report information (e.g. the quantity for each line item in an order) in TraceLink without having to search through the actual B2B message.
- Select the Main Menu
icon. - Select in the header.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select the button.
- Select or from the left menu.
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower. - Select .
- Select the Filter
button. - In the Filters panel, fill in one or more of the following fields to filter the results:
- field – A unique identifier assigned to a customer product transfer resale report.
- drop-down – The start date of the reporting period for the data included in the report.
- field – The end date of the reporting period for the data included in the report.
drop-down – The state of the customer product transfer resale reports:
- Draft – The transaction is in the draft state.
- Submit – The transaction has been created.
- Processing – The application is getting ready to handle incoming transactions by doing some initial tasks, such as copying the files it receives.
- Processed – The application changes the standard information into a format that is easy to use and specific to your transaction.
- Preparing to Send – The application is getting ready to send out a transaction and is doing some initial tasks, like copying the necessary information for the process.
- Sending –The application sends out business transactions to the buyer or supplier.
- Sent – The transaction is successfully completed and shared with the receiving party.
- type-ahead – Displays only if the menu item is Sent Customer Product Transfer Resale Reports The name of the company the customer product transfer resale report was sent to.
If the name of the company is not present in the Owners master data then the company's name must be entered manually. - type-ahead – Displays only if the menu item is Received Customer Product Transfer Resale Reports The name of the company the customer product transfer resale report was received from.
If the name of the company is not present in the Owner's master data then the company's name must be entered manually. - drop-down – The period of time in which the customer product transfer resale reports was last updated:
- Today – The transaction was modified within the last few hours.
- Yesterday – The transaction was updated within the past 24 hours.
- Last Week – The transaction was modified in the last 7 days.
- Last Month – The transaction was modified in the last 30 days.
- Last 3 Months – The transaction was modified in the last 90 days.
- Last 6 Months – The transaction was modified in the last 180 days.
- Custom Range – Select a specific period of time that the transaction was modified in from the calendar.
- field – A unique identifier assigned to a customer product transfer resale report.
-
Select .
A list of customer product transfer resale reportss displays based on the filter results.
-
Select the link for the customer product transfer resale reports from the results table.
The View Customer Product Transfer Resale Reports screen displays.
- To view all fields for each line item, select the View
icon on the Details screen.
Reprocess and resubmit customer product transfer resale reports
After the customer product transfer resale report is submitted, the user might encounter an error and the processed status will be set to Paused With Error. Use the following procedure to resolve any error messages encountered while submitting a customer product transfer resale reports.
- Select the Main Menu
icon. - Select in the header.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select the button.
- Select from the left menu.
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower. - Select .
- Select the Filter
button to find customer product transfer resale reports in Processing, Processed, Preparing to Send, or Sending state. - Select link in the results table.
- View the following fields for error in the Transaction Information section:
- Process Status - Displays the status of the submitted transaction.
- Last Transaction Error - Displays the error message.
- Select the Edit
button.. - In the Transaction Information section, select Submitted from the drop drown.
- Select the Save
button.
The customer product transfer resale reports request is moved from Processing state to Sending state indicating that the customer product transfer resale report is submitted successfully.
Do not select the button, as it will cause the transaction to skip a workflow state, preventing successful delivery.
If a transaction is successfully sent to a partner but an issue occurs on the partner's side (e.g. in their ERP system), the sender can avoid re-entering all the details by rolling back to a previous workflow state and resending the transaction, thus saving time and effort for both parties.
- Select the Main Menu
icon. - Select in the header.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select the button.
- Select from the left menu.
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower. - Select .
- Select a in Sent state.
-
Select the Edit
button.
The state of the customer product transfer resale report is automatically moved to Sending state. -
Select the button at the top of the screen.
The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
-
Select the Save
button.The customer product transfer resale reports is submitted.
The statues of the customer product transfer resale report moves to Sent state.