Name: Life Sciences Company + Healthcare Provider
Brand: TraceLink

Enhance healthcare provider relationships and patient care through high customer service levels, product availability and DSCSA compliance

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TraceLink benefits

Leverage a digital network to meet healthcare and patient demand

The TraceLink network platform and integrated suite of orchestration solutions help life sciences companies digitally connect and collaborate with healthcare networks and independent hospitals of all sizes.

Whether it's a direct commercial relationship or an indirect logistical relationship, ensure all healthcare providers can meet patient needs.

Greater visibility and intelligence across order-to-cash processes in direct healthcare/hospital commercial relationships

Secure, operationally efficient DSCSA compliance for traceability and verification

Improved insight and responsiveness to drug shortages, recalls, and other supply issues

Solutions to your challenges

Discover the ways TraceLink products can ensure supply resiliency in a constantly evolving operational and compliance environment with hospitals and clinics using and dispensing your medicines

DSCSA compliance & stabilization

Order collaboration & fulfillment

Invoicing & order to cash closure

Returns & recalls management

Ensure product is serialized and critical product events are captured for all shipments to healthcare networks, independent hospitals, and specialty clinics
Ensure digital exchange of DSCSA compliance information (TI, TS) via EPCIS, web portal, or other methods to support compliant receipt of medicines
Manage drop shipment, 340B relationships, and other special distribution issues
Receive and respond to requests for verification for suspect and illegitimate products
Identify, investigate, and respond to compliance exceptions quickly and efficiently

Improve supply planning accuracy through real-time exchange and confirmation of PO quantities, due dates, order adjustments, and other critical demand transaction data
Optimize available-to-promise inventory and minimize logistics costs through greater visibility to on-hand inventory and insights on demand patterns
Ensure predictable on-time, in-full deliveries through the exchange of ASNs, shipment exceptions, and other logistical data
Speed response to emerging product shortages through intelligence into evolving supply chain issues
Support specialty pharmacy and other specialized direct distribution models

Close the order to cash loop by digitalizing invoices and remittance advice from healthcare and clinic customers
Increase speed and accuracy through electronic credit/debit adjustment with healthcare organizations, hospitals, and clinics of varying technical capabilities

Receive and manage digital return authorizations with all direct healthcare providers/hospital customers
Efficiently and accurately vet returned product against return authorization during inbound receiving
Quickly and accurately close returned product claim
Initiate targeted recall notifications leveraging EPCIS and DSCSA compliance data

Products for your business

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The power of orchestration

TraceLink enables you to integrate and exchange critical business and compliance transactions with 100% of your direct healthcare providers customer network while providing unsurpassed support for all hospitals/clinics which dispense your medicines. See the power of orchestration between life sciences companies and healthcare providers.

TraceLink enables you to integrate and exchange critical transactions with 100% of your contract manufacturers through the world’s largest life sciences and healthcare network. See the power of orchestration between life sciences companies with manufacturing partners.

100+

Healthcare providers in the TraceLink network

1,000+

Hospital and clinic endpoints in the TraceLink network

1M+

DSCSA compliance transactions processed

165M+

ASNs processed in the TraceLink network

Hear what the network is saying

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and healthcare providers.

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and contract manufacturers.