Name: Life Sciences Company + Retail Pharmacy
Brand: TraceLink

Enhance direct retail pharmacy relationships by ensuring high customer service levels, product availability and DSCSA compliance

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TraceLink benefits

Leverage a digital network to meet pharmacy and patient demand

The TraceLink network platform and integrated suite of orchestration solutions help life sciences companies digitally connect and collaborate with retail pharmacies from the largest chain to the smallest independent.

Whether it's a direct commercial relationship or an indirect logistical relationship, ensure all pharmacies can meet patient demand.

Greater visibility and intelligence in order-to-cash processes across commercial relationships with pharmacies

Secure, operationally efficient DSCSA compliance for traceability and verification

Improved insight and responsiveness to drug shortages, recalls, and other supply issues

Solutions to your challenges

Discover the ways TraceLink products can ensure supply resiliency in a constantly evolving operational and compliance environment with pharmacies dispensing your medicines

DSCSA compliance & stabilization

Order collaboration & fulfillment

Invoicing & order to cash closure

Returns & recalls management

Ensure product is serialized and critical product events are captured for all shipments to retail chains, mail order pharmacies, and other direct customers
Ensure digital exchange of DSCSA compliance information (TI, TS) via EPCIS, web portal, or other methods to support all pharmacies
Manage drop shipment, 340B relationships, and other special distribution issues
Receive and respond to requests for verification for suspect and illegitimate products
Identify, investigate, and respond to compliance exceptions quickly and efficiently

Improve supply planning accuracy through real-time exchange and confirmation of PO quantities, due dates, order adjustments, and other critical demand transaction data
Optimize available-to-promise inventory and minimize logistics costs through greater visibility to on-hand inventory and insights on demand patterns
Ensure predictable on-time, in-full deliveries through the exchange of ASNs, shipment exceptions, and other logistical data
Speed response to emerging product shortages through intelligence into evolving supply chain issues

Close the order to cash loop by digitalizing invoices and remittance advice from pharmacy customers
Increase speed and accuracy through electronic credit/debit adjustment with pharmacies of varying technical capabilities

Receive and manage digital return authorizations with all direct pharmacy customers
Efficiently and accurately vet returned product against return authorization during inbound receiving
Quickly and accurately close returned product claim
Initiate targeted recall notifications leveraging EPCIS and DSCSA compliance data

Products for you

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The power of orchestration

TraceLink enables you to integrate and exchange critical business and compliance transactions with 100% of your direct pharmacy customer network while providing unsurpassed support for all pharmacies which dispense your medicines. See the power of orchestration between life sciences companies and retail pharmacies.

TraceLink enables you to integrate and exchange critical transactions with 100% of your contract manufacturers through the world’s largest life sciences and healthcare network. See the power of orchestration between life sciences companies with manufacturing partners.

200+

Pharmacy chains in the TraceLink network

45K+

Pharmacy endpoints in the TraceLink network

1M+

DSCSA compliance transactions processed

165M+

ASNs processed in the TraceLink network

Hear what the network is saying

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and retail pharmacies.

See how companies have leveraged our network platform and solutions to meet critical challenges facing life sciences companies and contract manufacturers.