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Process Orchestration for Empowered Teams

The no-code, low-code designer to digitalize multienterprise supply chain business processes.

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Product Overview

Orchestrate cross-functional and cross-company supply chain processes with POET.

POET introduces a new way to design and orchestrate work across teams and partners. By creating and linking workflows that span functions, sites, and enterprises, POET enables a flexible, no-code approach to managing virtually any multienterprise process.

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POET helps you improve important KPIs, including:

Incident resolution time

Product recall costs

Document review cycle times

Change order costs

And more…

Use Cases

Streamline multienterprise supply chain processes

Process Orchestration for Empowered Teams supports business processes that span functions and span companies to ensure that even the most complex tasks get done quickly and efficiently.

Supply Chain Work Management
Compliance Exceptions Management

Efficiently resolve compliance exceptions, such as DSCSA issues, with automated workflows that facilitate real-time collaboration and centralized reporting. POET ensures you remain audit-ready while minimizing operational disruptions.

Supply Chain Work Management
Supplier Onboarding

Accelerate the onboarding process for new suppliers with digitized workflows that streamline data collection, document management, and approvals. Bring new partners online faster and reduce manual effort.

Supply Chain Work Management
New Product Launch

Coordinate every aspect of your new product launch, from planning to market release. POET connects teams, tracks tasks, and centralizes documentation, ensuring a smooth transition to market.

Supply Chain Issue Management
Change Request Management

Manage change requests across your organization and partners with transparent workflows. POET ensures every stakeholder is aligned and every change is tracked from initiation to completion.

Supply Chain Issue Management
Artwork & Label Management

Simplify the review and approval of artwork and labeling changes. POET’s collaborative workflows reduce cycle times and minimize errors, ensuring compliance and accuracy.

Digital Recalls Challenges
Tech Transfer

Orchestrate technology and process transfers between sites or organizations with structured workflows that ensure knowledge is transferred efficiently and securely.

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Partner Onboarding

Digitize the onboarding of new business partners, including compliance checks and document collection, to enhance collaboration and reduce risk.

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Product Recalls

Coordinate product recall processes with speed and precision. POET’s workflows ensure timely execution, clear communication, and full traceability.

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Inspections & Audits

Manage inspections and audits from scheduling to follow-up, with centralized task management and documentation to ensure compliance.

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Quality Document Management

Organize, share, and review quality documents across teams and partners, ensuring compliance and easy access to critical information.

Supply Chain Collaboration Reinvented

Process Orchestration for Empowered Teams (POET) transforms the way you manage supply chain workflows by bringing structure, visibility, and accountability to traditionally unstructured, cross-company processes. Built on the TraceLink network, POET enables seamless collaboration across internal teams and external partners for use cases such as issue management, change requests, compliance exceptions, product recalls, document reviews, and more.

With POET, your organization and its partners can:

Accelerate supply chain digitalization

Digitalize shared processes end-to-end — from supplier onboarding to permanent resolution of recurring issues.

Accelerate supply chain digitalization
Gain centralized visibility

Provide managers across all participating companies with real-time status insights, enabling proactive resource allocation when tasks fall behind.

Gain centralized visibility
Bring structure to unstructured processes

Orchestrate consistent, workflow-driven execution across internal functions and external partners.

Bring structure to unstructured processes
Ensure accountability with the right team

Assign the right tasks to the right people at the right organizations to drive efficiency, compliance, and results.

Ensure accountability with the right team

Unlock Faster, More Efficient Supply Chain—Watch the Demo

 
What is Your Supply Chain Without OPUS

Industry Voices

Transforming the end-to-end supply chain

Learn more about Process Orchestration for Empowered Teams (POET) and the critical need for supply chain digitalization.

For many companies, Process Orchestration for Empowered Teams (POET) is the first step in the journey to Industry 4.0 transformation. POET networks people, processes, and data to improve multienterprise work. Combining work management tools with the digital network building capabilities of the TraceLink OPUS platform transforms work between supply chain partners. Our POET solution, built on the OPUS platform, gives companies the agility and resilience they need to thrive in today's world of increasing demand fluctuations and unpredictable supply.

Shabbir Dahod

Shabbir Dahod

President and CEO

TraceLink

Resources

Learn more about Process Orchestration for Empowered Teams (POET)

See more resources
Kinaxis
Drive Supply Chain Innovation by Orchestrating Collaborative Processes with an Intuitive No-Code, Low-Code Designer

Discover how POET enables organizations to drive innovation, enhance collaboration, and scale process transformation without heavy IT dependence across the global life sciences and healthcare supply network.

Access the Solution Brief
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See How Business Users Orchestrate Multienterprise Supply Chain Processes with POET—No Coding Required

Explore how POET helps you resolve compliance exceptions faster—improving supply continuity and patient outcomes.

Watch Now
Operational 1
OPUS Solution Environment for POET

Learn how POET and the OPUS Solution Environment enable life sciences companies to design, customize, and scale digitalized process orchestration across supply chain partners.

Watch Now
EBook
Why End-to-End Value Chain Orchestration Powered by AI Helps Leaders Meet Corporate Goals

Discover how AI-powered end-to-end value chain orchestration drives agility, productivity, and strategic alignment across global operations.

Watch Now
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Conquering Issues with Process Orchestration for Empowered Teams: A Best Practices Guide for Supply Chain Leaders

Learn how to digitalize business processes across your end-to-end supply chain, mitigate disruption, and resolve issues up to 65% faster.

Get eBook
supplychain_video_whysantenpharmaseesserializatioasthekey.jpg
See POET for Compliance Exceptions in Action: Resolving DSCSA Issues at Scale

Explore how POET helps you resolve compliance exceptions faster—improving supply continuity and patient outcomes.

Watch Now
Supply Chain Issue Management

Schedule a demo

Ready to see how Process Orchestration for Empowered Teams can accelerate your end-to-end supply chain transformation?

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Contact us today to begin your journey toward agentic supply chain orchestration — digitalize your end-to-end supply chain with intelligence, flexibility, and collaborative orchestration.
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