Learning Objectives

• Describe user roles, access, and permissions within TraceLink.
• List the steps needed to add users and Company Administrators to TraceLink. 
• List the steps necessary to invite users to applications as Members.
• List the steps necessary to assign specific roles.

Course Length

23 minutes

Who should take this course

Learners managing TraceLink users for their company. Available to TraceLink University subscribers.

Learning Objectives

• Summarize TraceLink user roles.
• Add users and company administrators.
• Add application managers.
• Create custom roles.

Course Length

45 minutes

Who should take this course 

TraceLink IT administrators

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Learning Objectives

• Describe how TraceLink's Product Track supports DSCSA compliance.
• Describe the steps for creating transaction histories, searching for transactions histories, and creating transaction history reports. 
• Summarize the steps needed to create a drop shipment.

Course Length

42 minutes

Who should take this course

Product Track implementation teams. Available to TraceLink University subscribers.

Learning Objectives

• Provide an overview of TraceLink data flow and physical product movement.
• Explain how TraceLink defines workflows and define the various types of workflows
• Walk through examples of common data and product flow scenarios, both with TraceLink customers and with non-Tracelink customers
• Demonstrate how to use recipent lists when configuring workflows

Course Length

1 hour

Who should take this course 

Learning Objectives

• Describe what learners can access on the TraceLink University homepage.
• Navigate to courses and live sessions.
• Detail how to register for courses and live sessions.
• Update learner profiles.
• Explain the course point system and how it relates to Premium subscribers.

Course Length

30 minutes

Who should take this course

All new TraceLink University subscribers

Learning Objectives

• Walk through causes of various troubleshooting scenarios and work to solve them.
• Use monitoring tools such as audit trail processing, the Packaging Events Log in Serial Number Exchange, and queries in Serialized Operations Manager to discover issues.

Course Length

75 minutes

Who should take this course

Learners responsible for troubleshooting the system

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Learning Objectives

• Describe how TraceLink processes messages.
• Explain the different ways to troubleshoot messages in Info Exchange.

Course Length

45 minutes

Who should take this course

Learners responsible for system troubleshooting

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Learning Objectives

• Describe the serialization workflow.
• Detail the steps to add partners, products, and serial number templates.
• Explain how to assign serial number templates to locations. 
• Describe how to report on serial numbers
• Summarize user management.

Course Length

90 minutes

Who should take this course

Implementation Teams

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