Table of contents
Building scalable operations from the ground up is never easy—especially when you’re distributing life-saving medications across the U.S. with only four months to prepare.
At FutureLink Boston 2025, Ryan O’Neill and Sam Thompson of wholesale distributor SummitSD share how they overcame startup challenges, siloed systems, and manual processes to implement an integrated, validated solution for serialized product distribution. By aligning TraceLink with their ERP system and introducing an online customer ordering portal, SummitSD improved data accuracy, reduced DSCSA exceptions, and created a foundation for future growth, innovation, and improved patient access.
Watch to learn:
- How SummitSD eliminated siloed systems to reduce errors and improve operational speed
- Why starting with business needs—not technology—was key to their success
- How the team reduced DSCSA exceptions to 1% and simplified government pricing compliance
Watch the full session to learn how SummitSD built an integrated infrastructure to scale customer service and efficiency across DSCSA networks.
