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Agentic AI isn’t about replacing teams—it’s about augmenting them. At FutureLink Barcelona 2025, TraceLink’s Lucy Deus demonstrates how no-code agents within OPUS can act as “digital staff,” multiplying team capacity, reducing manual workload, and accelerating outcomes across partner, process, and product orchestration.
Lucy illustrates how agentic capabilities within MINT (partner orchestration), POET (people-centered workflow orchestration), and Track & Trace Compliance (product verification and exceptions) can transform critical supply chain operations. From automating chargeback reconciliation and three-way invoice matching to supporting tech transfer, packaging and artwork readiness, EU FMD alert triage, precise returns, and faster, more targeted recalls—each example shows how agentic orchestration empowers teams to act with greater speed, precision, and confidence.
Key takeaways:
- How no-code agents in OPUS augment analysts with guided verification, recommended actions, and instant reconciliation across supply, quality, logistics, and commercial processes.
- Where to apply agentic orchestration to achieve measurable improvements in efficiency, accuracy, and compliance.
- Why linking MINT transactions, POET workflows, and serialization and compliance data enables true end-to-end visibility and faster decision-making.
Watch the session to learn how OPUS agents help supply chain teams work smarter and faster—reducing manual effort while improving collaboration, compliance, and resilience.
