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  3. Serialization

Serialized Operations Manager

Build and maintain an operational repository for serialized inventory information and events across manufacturing operations

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Product overview

A single hub to coordinate serialized product operations across global markets

Serialized Operations Manager (SOM) provides a serialization repository and operational hub in packaging, warehouse, and distribution activities. Improve the way you handle inbound and outbound product movements, pack, repack, and labeling activities, status changes, and more.

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Serialized Operations Manager provides:

Automation capabilities for efficient serialization workflows

An operational repository for accurate serialization inventory data and events

Real-time visibility into serialized product inventory and product status

Industry challenges

Addressing the need for optimized information operations

New operational and compliance mandates require companies to capture and report serialized product activities between manufacturers, CMOs, and 3PLs. However, most internal operations are not "serialization-aware," making it difficult to capture and report relevant activities. Challenges include:

Inefficient serialization processes disrupt operations

The process of managing serialized product state starting at packaging, capturing important operational events related to serialized product, and reporting compliance to governmental systems and trade partners creates new operational burdens.

Inefficient serialization processes disrupt operations
Access to serialization information across markets

To keep up with the evolving industry, supply chain players must collectively build and maintain a serialized product information repository to enable access to key product state and events (shipping, receiving, destruction, sampling, etc.).

Access to serialization information across markets
Transformation of internal business operations

It’s important to make internal operations "serialization-aware" by informing the business of serialized product inventories, critical product movements/events, and current state to help support shipping, receiving, recall management, and other activities.

Transformation of internal business operations

TraceLink Serialized Operations Manager

Automate serialization workflows from a centrally maintained operational repository

Create automated, efficient workflows

Gain serialized product visibility

Streamline reporting with business rules

Enhance serialization data repository accuracy

Improve supply chain planning

For Internal 34

Product benefits

Create automated, efficient workflows

Create automated workflows and choreographies to improve efficiency by linking serialized product operations to existing product packaging, warehousing, distribution, and supply chain operations, including:

  • Packaging and batch/product release processes
  • Commissioning, aggregation and rework
  • Warehouse and distribution activities (receiving, shipping, transfers)
  • Special scenarios (quality sampling, damage)
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Product benefits

Gain serialized product visibility

Gain critical visibility into serialized product inventory and status of serialized products moving through operations.

Analytics

Product benefits

Streamline reporting with business rules

Leverage business rules set for product, market, or government requirements to trigger reporting and compliance data exchanges with trade partners.

Analytics

Product benefits

Enhance serialization data repository accuracy

Maintain and enhance accuracy of serialization data repositories as product operations cause product state and serialized product packaging containment hierarchies change.

For Internal 70

Product benefits

Improve supply chain planning

Leverage accurate, real-time view into serialized product inventory and status to feed analytics and inform supply chain planning and operations.

Capabilities

Manage complex serialization choreographies in line with global requirements

Serialized Operations Manager has a broad range of data management and operational capabilities to support serialized product operations at companies and across their supply network.

Manage inventory

Set rules and workflows

Streamline operations

Analytics-1
  • Manage serialized inventory operations across plant and warehouse operations, including CMO and 3PL partners.
  • Examples of serialized inventory operations covered include: receiving, pick/pack, and ship; commissioning and aggregation; inventory and aggregation status updates; and rework, relabeling, sampling, and destruction.
Analytics
  • Configure business rules and workflows to match your operational processes, and define key touchpoints between the serialized operations system and other distribution systems.
  • Define and update serial number status, warehouse states, and more to provide needed visibility into serialized products in inventory.
  • Define operational triggers and asynchronous workflows for serialization data exchange, compliance report submission, and more.
  • Configure location data to enable site-specific systems, user administration, and business rules.
Analytics
  • Enable synchronous and asynchronous data exchange with ERP, WMS, distribution systems, or third-party EPCIS repositories through standardized APIs.
  • Integrate mobility and edge devices with our standardized API to enable serialized product operations.
  • Leverage simplified UI to manage special cases, low-volume activities, and for exception management.
  • Run inquiries and view operational reports.

TraceLink voices

Building a stronger network

Hear what our team is saying about TraceLink Serialized Operations Manager.

Hear what our customers and partners are saying about Serialized Operations Manager.

Serialized Operations Manager brings unparalleled efficiency and compliance to the warehousing aspect of the supply chain. Serving an array of business segments, from pharmaceutical manufacturers to retail pharmacies, it provides the essential tools for flawless execution of tasks, including status updates and shipment tracking, across the supply chain.

Explore related products

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Intelligence & Analytics Serialized Product Intelligence

Related resources

See more resources
From Reactive to Proactive: Take Control of Your Serialized Operations and…

Learn about the unprecedented rise in supply chain disruptions and what it will take for pharma…

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Taking Control of Your Serialized Supply Chain An Industry Benchmark

Learn how serialization process exceptions and supply chain disruptions are impacting your peers and…

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Creating A Single Source of Truth for Your Global Inventory

Watch this video to learn how TraceLink’s integrated pharma supply chain platform can give you…

Get Details
Serialization

How can we help you?

Connect with our experts and discover how the TraceLink serialization and traceability solutions can meet your unique business needs.

Talk with an expert

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