Learning Objectives

• Recount the flow of responding to a compliance exception and working with your downstream partner to resolve it.
• Outline how to respond and resolve a compliance exception with your downstream partner.
• Reference the included job aid as a refresher on the common tasks performed in DSCSA Compliance Exceptions for Work Management. 

Course Length

8 minutes

Learning Objectives

• Describe the basics of:
  • Serialization
  • Global track and trace regulations
  • Master Data
  • The serialization lifecycle
  • User roles in TraceLink

Course Length

25 minutes

Who should take this course

Learners administering TraceLink for their company. Available to anyone. Sign up for free at tlu.tracelink.com.

Learning Objectives

• Describe TraceLink's PAI solution and its capabilities.
• Demonstrate how to navigate through the PAI user interface.
• Demonstrate how to view, read, and download shortage prediction reports. 
• Demonstrate how to pull reports with an SFTP connection.

Course Length

24 minutes

Who should take this course

Learning Objectives

• Describe TraceLink's PAI solution and its capabilities.
• Demonstrate how to navigate through the PAI user interface.
• Demonstrate how to view, read, and download shortage prediction reports. 
• Demonstrate how to pull reports with an SFTP connection.

Course Length

24 minutes

Who should take this course

Learning Objectives

• Describe the relationship between US Product Track and US Compliance on OPUS.
• View T2 compliance data.
• View delivery data.

Course Length

45 minutes

Who should take this course

New or existing Product Track/US Compliance customers

Learning Objectives

• Summarize the flow of collaboration when handling compliance exceptions.
• Demonstrate how to create a Compliance Exception.
• Demonstrate how to monitor and comment on a Compliance Exception.
• Demonstrate how to close an exception.

Course Length

14 minutes