Table of contents
In this fireside chat from FutureLink Boston 2024, Nutra-Med Packaging CEO Kunal Gupta discusses the importance of supply chain digitalization for managing relationships with life sciences customers. He explores the value of TraceLink MINT for providing opportunities to improve the visibility, collaboration, and performance across external manufacturing and packaging relationships, and the steps that both CMOs, packagers, and their life sciences customers can take to build a win-win partnership. Watch the video to learn more!
Video Highlights:
00:24 - How Nutra-Med Packaging evolved since its inception to the company it is today
02:22 - Why relationships with life sciences customers are critical to Nutra-Med Packaging’s success
03:58 - How DSCSA has shifted the way that Nutra-Med Packaging handles its customers requirements
05:14 - Why digitalization is Nutra-Med Packaging’s greatest asset for improving customer service
08:29 - Why a platform approach is necessary for scaling contract manufacturing and packaging operations
10:49 - Why digitalizing and automating POs is key to accelerating response times
12:15 - How manual entry of POs impacts lead time and customer service
12:57 - How digitalization enables project managers to spend less time on the phone with customers and more time on value-added activities
14:29 - Why transparency is vital for creating a win-win relationship with customers
16:01 - How Nutra-Med Packaging plans to capitalize on other digitalization opportunities
19:00 - What steps other companies can take to ensure the success of their supply chain digitalization journey
You can watch other sessions and download speaker presentations from FutureLink Boston 2024 by visiting the FutureLink resource center.
