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A European contract packaging organization (CPO) selected TraceLink MINT to digitalize forecasting, order management, and shipment tracking while improving inventory visibility across its operations. By reducing manual processing, better aligning materials with demand, and leveraging real-time data to strengthen collaboration between internal teams, customers, and suppliers, the organization is establishing the foundation required to enable AI agents to operate as governed users across its supply chain and accelerate market growth.
Customer Business Challenges

- Manual PO and forecast exchanges with partners slow execution and increase errors.
- Lengthy procure-to-pay and order-to-cash cycles limit responsiveness and delay revenue.
- Gaps in production, inventory, and materials insight reduce agility and growth potential.
The Solution
- Automated, digital processes standardize forecasting, orders, and shipment tracking.
- Shorter O2C and P2P cycles accelerate revenue and improve cash flow performance.
- Real-time production and materials visibility fuels confident planning and market expansion.
Target KPIs:
- 450 annual PO hours eliminated
- 150 annual shipment hours eliminated
- 15 days faster O2C cycle
Download the OPUS Orchestration Journey for more details.