Tracelink University

To help our customers meet global serialization regulations, it is imperative that their partners be educated on how to use TraceLink. We’ve developed educational resources that will ensure your success in sharing serialization data with your brand owners. You'll learn about serialization processes and how to use TraceLink's modules to manage serialized products.

Learn about Serialization

Click below to learn how serialization affects you:

Learn about Serialization Regulatory Challenges for CMOs and CPOs

Web  Resources

 
Learn about Global Track and Trace

 Web Resources

 

 

 

Get Started with TraceLink

Click below to learn how to activate your account and get started with TraceLink's Serialization Solution.

After you activate your account, you can access training materials by clicking the "Knowledge Center" link at the bottom of any TraceLink Application.

Student Guides

Getting Started with TraceLink

Student Guide

 
Introduction to TraceLink's Serialization Solution  

Student Guide

 

eLearnings

Activating Your TraceLink Account as a Company's First User

eLearning

(3 min.)

 
Activating Your TraceLink Account as a TraceLink Member

eLearning

(2 min.)

 
Introduction to TraceLink's Serialization Solution

eLearning

(12 min.)

 
Managing Product Master Data

eLearning

(4 min.)

 

 

CMO Onboarding 

Click below to learn about the CMO onboarding process:

eLearnings

Onboarding CMOs

eLearning

 

Serialization Workflow Events 

eLearning

 

Working with Your Network Success Manager

eLearning

 

 

 

Serial Number Exchange Educational Resources

 

For student guides on Serial Number Exchange, log in to TraceLink, navigate to the Serial Number Exchange Application and click the "Knowledge Center" link at the bottom.

eLearnings

Requesting Serial Numbers

eLearning
(1 min.)

Learn how to use SNX to request serial numbers.

 

Creating Production Orders

eLearning
(2 min.)

Learn how to use SNX to create a production order to meet India’s compliance regulations for the export of pharmaceutical products.

 
Commissioning Serial Numbers

eLearning
(2 min.)

Learn how to use SNX to commission serial numbers.

 
Aggregating and Disaggregating Serial Numbers

eLearning
(3 min.)

Learn how to use SNX to aggregate and disaggregate serial numbers.

 

Updating Serial Number Status

eLearning
(2 min.)

Learn how to use SNX to update the status of serial numbers.

 
Transferring Serial Numbers

eLearning 

(3 min.)

Learn how to use SNX to transfer serial numbers.

 
Viewing Packaging Sites and Allocations

eLearning

(2 min.)

View the packaging codes allocated to each packaging site, as well as the serial numbers on hand and any exceptions for operations.

 
Filtering Serial Numbers

eLearning 

(1 min.)

Search for and view serial numbers.

 
Troubleshooting Serial Number Exchanges

eLearning

(3 min.)

Identify exceptions and configure email notifications.