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Transforming CMO relationships is a top priority at Santen Pharmaceutical, according to Frank Binder, the company's Global Head of Supply Chain Management. Watch this quick video clip and then contact us to learn how TraceLink enables fast and cost-effective, real-time integration and information exchange with 100% of your CMOs.
Transcript
Frank Binder: Digital transformation with external manufacturing partners is really a key driver of our operational excellence and operational efficiency. We are really spending a lot of time creating these Excel sheets, sending them back, sending them, receiving them back, discussing the changes, and so on—placing orders in a semi-manual way, tracking the status of orders.
This is something we expect to be performing much better in the future. We expect to have much faster, basically real-time exchange of information of the status of an order, being able to have full transparency, but also cutting down on the cycle times, because all this receiving, uploading in a system, downloading from a system, sending to the partner, that takes a lot of time.
We really expect to be able to cut the planning cycle with a third-party also significantly by speeding things up.
