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Digital Recalls

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Description

TraceLink’s Digital Recalls application is being developed streamline and improve the product recalls process by creating a closed-loop digital recalls network that enables centralized digital recall management of product recalls for MAHs / pharmaceutical companies, pharmacy dispensers / healthcare organizations, reverse logistics providers, and other entities in the supply chain.

 
Benefits

TraceLink’s Digital Recalls solution is designed to enable a high performance digital recall communication and response network for the drug and medical device supply chain. The current recalls process for pharmaceutical and medical devices is manual, time-consuming, error-prone, and reliant upon paper-based communications and tracking. This means recalled products remain in the supply chain due to inefficient practices, putting patients at risk. TraceLink Digital Recalls enhances your insights into the recalls process, increases recall efficiency, and enhances patient safety by helping remove recalled products faster and more completely.

  • Develop the ability to execute faster and more precise recalls with a streamlined notification and response process
  • Help achieve greater recall response rates, higher recall effectiveness, and faster closure by leveraging a digital communications network
  • Reduce paper processes, associated execution costs of paper supply chain notifications, manual labor across the recall process
  • More quickly identify and engage consignees and network participants potentially affected by the product recalls
  • Improve information shared with sites and facilities to increase internal ability to identify, quarantine, and cull recalled product from inventory
  • Help prevent recalled product from dispensing to patients

Capabilities and Features

TraceLink Digital Recalls revolutionizes recalls for manufacturers, pharmacies, and other stakeholders by leveraging the TraceLink network to create a closed-loop digital recall ecosystem. Through extensive collaboration with leaders from across the supply chain, Digital Recalls is being designed as a flexible solution to help companies more quickly initiate, execute, and close product recalls by leveraging new digital technologies on the TraceLink Opus Platform. Planned capabilities to drive this transformation include:

  • Generate, publish, and receive drug and medical device recall notifications digitally which are more targeted and more precise
  • Leverage configurable, more informative, and targeted digital recall notices to network partners make it easier to understand and act upon recall events
  • Inform digital recalls notices with additional product information pulled from serialization and traceability information
  • Provide detailed return instructions to network recipients
  • Respond digitally to recall notifications and provide digital status updates to speed recall processes and reduce potential errors
  • Forward digital recall notifications quickly to site locations to speed reaction times
  • View and track recall execution and response across company locations and sites to inform effectiveness checks, and help align internal activities and spot potential emerging issues
  • View and analyze preview recall activities to help inform SOPs, recall process enhancements, and more
 
Related Product Information

Digital Recalls for Manufacturers   Digital Recalls for Pharmacy / Hospital​​​

 

Related Applications
Product Information Manager
Serialized Operations Manager
Product Track
Related Content
FDA Pilot Report: Digital Recalls Network and DSCSA 2023 Traceability with Blockchain
See the results of TraceLink’s FDA pilot project that focused on two workstreams; digital recalls and blockchain with participants from 22 companies across the supply chain
A Day in the Life of Handling Recalls
View this infographic to learn the true cost of recall management and how serialization is the right way to handle pharmaceutical recalls.
Drug Recalls: Insights from 4 Companies across the Supply Chain
Get insights into how pharma manufacturers, wholesalers, and health systems view product recalls and the need for more end-to-end visibility.
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