Table of contents
A global specialty pharmaceutical services provider chose TraceLink to orchestrate logistics data with key 3PLs, reduce manual coordination, and ensure timely delivery of life-saving medicines.
Due to disjointed logistics data, the provider is dependent on manual follow-ups with 3PLs, which reduces operational efficiency and delays shipments. As a result, they often rely on expedited shipping to meet delivery commitments—increasing costs more than 5% per impacted order.
By integrating once with the TraceLink network, the provider will be able to automate the exchange of real-time data, improve operational efficiency, reduce the burden on full-time employees, accelerate commercial expansion, and protect patient access to life-saving medications.
Target KPIs:
- 95%+ OTIF rate to customers
- 50% fewer manual follow-up hours
- 5%+ cost savings on shipping
Key Challenges:
- Daily manual follow-up with 3PLs
- Delayed shipments can jeopardize patient safety
- Expedited shipping increases costs over 5% per impacted order
MINT enables seamless collaboration across partners so the provider can operationalize visibility, productivity, reliability, and global patient impact.
Download the OPUS Orchestration Journey to learn more.
