Skip to main content

FutureLink Barcelona (6-8 October) is now open for registration. Sign up today!

Close

Amadeus

AI
Home
Clear Search
User Log In
  • Tracelink Classic
    TraceLink Classic app.tracelink.com
    Redirect
  • Opus Platform
    Opus Platform opus.tracelink.com
    Redirect
  • Supply Chain Orchestrations
    Left fast
    Supply Chain Orchestrations
    • Life Sciences Company

      Life Sciences Company

      Life sciences companies face distinct challenges in orchestrating supply chains with partners. TraceLink specializes in addressing and overcoming these challenges.
      Learn More
      Left fast
      Life Sciences Company
      • Orchestrating the supply chain
        • Life Sciences Company
        • Direct Material Supplier
        • Contract Manufacturer
        • Third Party Logistics
        • Wholesale Distributor
        • Healthcare Provider
        • Retail Pharmacy

      Related Content

      Learn More
      Life Sciences

      Products

      Explore products for life sciences companies.

      Learn More
      Life Sciences

      Resources

      Discover valuable insights and industry trends.

    • Direct Material Supplier

      Direct Material Supplier

      Direct material suppliers face unique challenges in supply chain coordination. TraceLink provides specialized solutions to address and overcome these issues.
      Learn More
      Left fast
      Direct Material Supplier
      • Orchestrating the supply chain
        • Direct Material Supplier
        • Life Sciences Company
        • Contract Manufacturer
        • Third Party Logistics
        • Wholesale Distributor

      Related Content

      Learn More
      Direct Material Supplier

      Products

      Explore products for direct material suppliers.

      Learn More
      Direct Material Supplier

      Resources

      Dive into a world of expert resources and cutting-edge industry knowledge.

    • Contract Manufacturer

      Contract Manufacturer

      Contract manufacturing organizations grapple with distinct supply chain complexities. TraceLink delivers innovative solutions to tackle and streamline these challenges.
      Learn More
      Left fast
      Contract Manufacturer
      • Orchestrating the supply chain
        • Contract Manufacturers
        • Life Sciences Company
        • Direct Material Supplier
        • Third Party Logistics

      Related Content

      Learn More
      Contract Manufacturer

      Products

      Explore products for contract manufacturers and contract packagers.

      Learn More
      Contract Manufacturer

      Resources

      Get insights and industry trends for contract manufacturers and packagers.

    • Third Party Logistics

      Third Party Logistics

      Third party logistics providers face unique challenges in managing intricate supply chains. TraceLink offers strategic solutions to effectively address these complexities.
      Learn More
      Left fast
      Third Party Logistics
      • Orchestrating the supply chain
        • Third Party Logistics
        • Life Sciences Company
        • Contract Manufacturer
        • Wholesale Distributor

      Related Content

      Learn More
      Third Party Logistics

      Products

      Browse our range of products for third party logistics providers.

      Learn More
      Third Party Logistics

      Resources

      Step into our resource hub for the latest in innovation and industry expertise.

    • Wholesale Distributor

      Wholesale Distributor

      Wholesale distributors navigate complex challenges in supply chain management. TraceLink provides advanced solutions to efficiently tackle these issues.
      Learn More
      Left fast
      Wholesale Distributor
      • Orchestrating the supply chain
        • Wholesale Distributor
        • Life Sciences Company
        • Healthcare Provider
        • Retail Pharmacy

      Related Content

      Learn More
      Wholesale Distributor

      Products

      Browse our range of products for wholesale distributors.

      Learn More
      Wholesale Distributor

      Resources

      Navigate the future of industry trends with our wholesale distributor resource center.

    • Healthcare Provider

      Healthcare Provider

      TraceLink provides specific solutions to help healthcare providers confront distinct challenges, including managing drug shortages and recalls in their supply chains.
      Learn More
      Left fast
      Healthcare Provider
      • Orchestrating the supply chain
        • Healthcare Provider
        • Life Sciences Company
        • Wholesale Distributor

      Related Content

      Learn More
      Healthcare Provider

      Products

      View our product portfolio for healthcare providers.

      Learn More
      Healthcare Provider

      Resources

      Explore our comprehensive collection of resources for healthcare providers.

    • Retail Pharmacy

      Retail Pharmacy

      Retail pharmacies combat supply chain complexities, including regulatory compliance. TraceLink enhances efficiency and adherence.
      Learn More
      Left fast
      Retail Pharmacy
      • Orchestrating the supply chain
        • Retail Pharmacy
        • Life Sciences Company
        • Wholesale Distributor

      Related Content

      Learn More
      Retail Pharmacy

      Products

      Experience our advanced product lineup for retail pharmacies.

      Learn More
      Retail Pharmacy

      Resources

      Delve into our rich library of resources for retail pharmacies.

  • Network
    Left fast
    Network
    The Advantage of Integrate Once
    The TraceLink Network
    Network

    Explore how a single connection to the TraceLink network can transform your operations, streamline your supply chain processes, and bring unparalleled value to your organization.

    Learn More

    Menu Divider

    • Tracelink Icon The Power of the Platform
    • Tracelink Icon OPUS Solution Environment
    • Tracelink Icon Link Actions
    • Tracelink Icon Reports and Dashboards
    • Tracelink Icon Master Data Exchange
    • Tracelink Icon Message Center
  • Products
    Left fast
    Products
    • Partner Orchestration

      Partner Orchestration

      Transform partner collaboration and rapidly connect with all your partners for enhanced control while reducing risks and costs to improve supply chain visibility and customer delivery performance.
      View All Products
      Left fast
      Partner Orchestration
      • Multienterprise Information Network Tower
        • MINT for External Manufacturing
        • MINT for Serialized Shipments and Receipts
        • MINT for Direct Supply
        • MINT for Logistics
        • MINT for Commerce
        • MINT for Transportation

      Related Content

      Learn More
      Blog

      Accelerate Clinical-Phase Commercialization Through Supply Chain Digitalization

      Discover four essential steps to accelerate clinical-phase commercialization through end-to-end supply chain digitalization.

      Watch Now
      Video

      Redefining Pharma Distribution

      Discover how industry leaders are redefining pharma distribution with digitalization, AI, and direct-to-provider models—driving visibility across the supply chain.

    • Product Orchestration

      Product Orchestration Products

      Meet regulatory requirements around the globe and improve operational efficiency with our suite of Product Orchestration solutions, tailored for comprehensive compliance and streamlined supply chain management.
      View All Products
      Left fast
      Product Orchestration
      • Serialization
        • Serial Number Exchange
        • Serial Number Manager
        • Serialized Operations Manager
        • Smart Event Manager
      • Smart Inventory Tracker
      • Targeted Recalls
      • Product Information Manager
        • Targeted Recalls Notification
        • Product Verification
        • Master Data Sharing
      • Country Compliance
        • US Drug Supply Chain Security Act
        • European Union Falsified Medicines Directive
        • Kazakhstan Pharmaceuticals
        • Kyrgyzstan Pharmaceuticals
        • See All Countries
      • Crypto Code
        • Russia Crypto Code

      Related Content

      Learn More
      Deadline Approaching

      DSCSA

      Comply with U.S. DSCSA requirements.

      Watch Now
      Video

      From DSCSA Compliance to Supply Chain Optimization for Pharmacy Efficiency

      Discover how DSCSA compliance foundation drives supply chain optimization and digital transformation to enhance pharmacy efficiency.

    • Process Orchestration

      Process Orchestration Products

      Streamline your supply chain with Process Orchestration, facilitating seamless collaboration on recalls, change requests, document reviews, compliance exception management, and more.
      View All Products
      Left fast
      Process Orchestration
      • Supply Chain Work Management
        • SCWM for Compliance Exceptions
        • SCWM for Incidents
        • SCWM for Change Requests
        • SCWM for Tasks
        • SCWM for Document Reviews

      Related Content

      Learn More
      Resources

      Supply Chain Collaboration

      Browse insights on how to improve end-to-end supply chain collaboration.

      Learn More
      Supply Chain Excellence Award

      2025 BSMA Supply Chain Management Innovation Award

      Gain insights into award-winning supply chain innovation—TraceLink wins the 2025 BSMA Supply Chain Management Innovation Award for its MINT solution.

    • Orchestration Intelligence

      Orchestration Intelligence Products

      Empower your supply chain decisions with Orchestration Intelligence, harnessing AI, machine learning, and the collective power of the TraceLink network for robust data-driven solutions.
      VIEW ALL PRODUCTS
      Left fast
      Orchestration Intelligence
      • Serialized Product Intelligence
      • Reports and Dashboards

      Related Content

      Learn More
      Reports and Dashboards

      Real-Time Insights with OPUS Reports & Dashboards

      TraceLink Releases OPUS Reports & Dashboards, the first end-user solution designed for real-time visibility into supply networks.

      Learn More
      Blog

      Explore the Top 10 Insights from LogiPharma 2025

      Discover how industry leaders at LogiPharma 2025 are transforming collaboration. Gain actionable strategies to drive business value across complex, global networks.

    • Network Platform-Enabling Products

      Network Platform-Enabling Products

      A comprehensive suite of solutions designed to empower users with advanced administration, communication, data management, and customization capabilities, coupled with services to extend the value of the platform.
      View All Products
      Left fast
      Network Platform-Enabling Products
      • OPUS Administer
      • OPUS Solution Environment
      • Link Actions
      • Master Data Exchange
      • Message Center
      • Automated Validation Manager
      • Healthcare Operational Services Team
      • Technical Account Management Services
  • Resources
    Left fast
    Resources
    • Resource Center

      Resource Center

      Explore our Resource Center for a wealth of knowledge, including videos, solution briefs, blogs, eBooks, and more, offering insights on TraceLink solutions, industry trends, and emerging topics.
      View All Resources
      Left fast
      Resource Center
      • By Segment
        • Life Sciences Company Life Sciences Company
        • Direct Material Supplier Direct Material Supplier
        • Contract Manufacturer Contract Manufacturer
        • Third Party Logistics Third Party Logistics
        • Wholesale Distributor Wholesale Distributor
        • Healthcare Provider Healthcare Provider
        • Retail Pharmacy Retail Pharmacy
      • By Type
        • Webinar Webinar
        • Blog Blog
        • Case Study Case Study
        • EBook EBook
        • Infographic Infographic
        • Podcast Podcast
        • Solution Brief Solution Brief
        • Video Video
        • Whitepaper Whitepaper
    • TraceLink University

      TraceLink University

      Enhance your expertise with TraceLink University: dive into a range of online and instructor-led courses, engaging tech talks, and certification programs designed to elevate your knowledge.
      Explore All
      Left fast
      TraceLink University
      • By Persona
        • Solution Designer Solution Designer
        • Tracelink Administrator Tracelink Administrator
        • User User
        • Orchestration Architect Orchestration Architect
        • Solution Partner Solution Partner
        • Technology Partner Technology Partner
      • By Orchestration
        • Manufacturing Manufacturing
        • Logistics Logistics
        • Commerce Commerce
        • Transportation Transportation
        • Clinical Supply Clinical Supply

      Related Content

      Learn More
      Subscriptions

      TraceLink University

      Ongoing education at your own pace.

      Watch Now
      FutureLink

      Experience FutureLink

      Watch FutureLink Barcelona sessions on demand.

    • Partners

      Partners

      We partner with leaders from across the globe, with an intense focus on partner companies that specialize in implementation, solution consulting, and application development.
      Partner Overview
      Left fast
      Partners
      • Tracelink Icon View Our Partners
      • Tracelink Icon Become a Partner
      • Tracelink Icon Access PartnerLink
      • Tracelink Icon OPUS Link Lab (OLL)

        Related Content

    • Community

      Community

      Join our global community, uniting members across the supply chain to share insights and engage in discussions through virtual meetings and collaborative workshops.
      Learn More
      Left fast
      Community
      • Global Compliance Special Interest Group
      • Multienterprise Information Network Tower Innovation Forum
      • U.S. DSCSA Innovation Forum for Manufacturers and Distributors
      • U.S. DSCSA Dispenser Innovation Forum
    • Events

      Events

      Stay updated with our Events calendar: from industry conferences we attend to exclusive events we host and informative webinars, join us in shaping the future of supply chain management.
      View All Events
      Left fast
      Events
      • Tracelink Icon Industry Events
      • Tracelink Icon Webinars
      • Tracelink Icon TraceLink Events

      Related Content

      Register Now
      FutureLink

      FutureLink Barcelona 2025

      Join the movement shaping the future of supply chains. FutureLink is the must-attend event for Industry leaders.

      Register Now
      Paris Seminar

      Intelligent Orchestration of Your End-to-End Supply Chain

      Explore how intelligent orchestration enhances resilience, agility, and performance on June 11 in Paris.

    • Customers

      Customers

      Meet a selection of our valued customers: discover how diverse businesses are leveraging TraceLink's solutions to transform their supply chains.
      View Our Customers
      Left fast
      Customers
      • Success Stories
        • Santen Santen
        • Merck Merck
        • Patheon Patheon
        • Sentara Sentara
        • Merz Therapeutics Merz Therapeutics
  • About
    Left fast
    About
    • Tracelink Icon Our Story
    • Tracelink Icon Newsroom
    • Tracelink Icon Culture and Careers
    • Tracelink Icon Leadership
    • Tracelink Icon Our Values
    • Tracelink Icon Corporate Social Responsibility

    Menu Divider

    Related Content

    Awards and Recognitions

    Celebrating our impact

    We are honored and proud of the acknowledgment and industry recognition we have received.

    Innovation Award

    Supply Chain Orchestration Company of the Year 2025

    Discover how TraceLink is transforming supply chain orchestration—named Supply Chain Orchestration Company of the Year 2025 by Logistics Tech Outlook Magazine.

  • CONTACT US
  • User Log In
    • Tracelink Classic
      TraceLink Classic app.tracelink.com
      Redirect
    • Opus Platform
      Opus Platform opus.tracelink.com
      Redirect
Close
CONTACT US
Tracelink University

Breadcrumb

  1. Home
  2. Resources
  3. TraceLink University

OPUS Solution Environment FAQs

  • Download PDF
  • Share
    • LinkedIn
    • Facebook
    • Mail
    • Twitter

Table of contents

This topic answers some frequently asked questions about OPUS Solution Environment (OSE). Contact TraceLink to suggest additional questions to include.

Solutions

ClosedWhat are solutions?

TraceLink apps are extended through solutions, which pull together assets that define how the app looks and functions when users interact with it (i.e. the app's data model, pages, workflows, roles, and policies). Solutions available through the Marketplace Catalog can be saved and configured to meet a company's specific use cases and business needs.

ClosedWhat are the different types of solutions?

TraceLink offers three types of solutions:

  • Standard Solutions are pre-installed by TraceLink and available for any company to use. These solutions provide baseline functionality that addresses common needs across multiple companies. They cannot be directly configured by users, ensuring consistency and reliability in their deployment.
  • Marketplace Solutions offer a broader range of functionality designed to meet specific business needs. Solution Partners and TraceLink's own Professional Services and application development teams create Marketplace Solutions with the intention of solving complex challenges both within a company and across its trade partners. Users cannot directly configure Marketplace Solutions.
  • Company Solutions are highly configured and tailored to a specific company. Solution Designers configure Company Solutions to meet their company's specific needs and processes. Company Solutions are usually created by saving a Standard Solution or Marketplace Solution, but can be created from scratch. Solution Designers can currently add and configure pages, menus, roles, business objects, and workflows in their solutions. Future releases of OSE will provide functionality to also configure policies and notification templates.
ClosedIf TraceLink updates the data model for my Company Solution, how is my solution affected?

The model changes will increment to the next version without breaking your solution. If you are using a base object type (e.g. a business transaction object) and want to leverage new options that come with the data model change (e.g. a new rich field type), you need to update your solution. If you are using a subtype (e.g. a purchase order), you will not receive the changes.

OPUS Solution Environment (OSE)

ClosedWhat is OPUS Solution Environment?

OPUS Solution Environment (OSE) is the next generation of TraceLink's product for creating, searching for, and configuring Company Solutions for your licensed TraceLink products. OSE provides a no-code development environment where Solution Designers can drag and drop components onto a page in their Company Solution and configure the elements in the solution with an intuitive user interface.

ClosedWhat is Solution Builder?

Solution Builder is the metadata-driven app that provides a framework for solution development.

ClosedWhat solutions are available for Solution Builder?

OPUS Solution Environment (OSE) is the only solution available for Solution Builder.

ClosedWhat is the difference between OPUS Ensemble and OPUS Solution Environment?

OPUS Ensemble is the global user interface that provides access to user tools and the overall layout and navigation for all OPUS solutions. OPUS Solution Environment (OSE) is a separate TraceLink product used to create and configure specific solutions, determining the information users engage with. In short, OPUS Ensemble establishes global interaction patterns and OSE establishes the information within a solution.

Searching in OPUS

ClosedAre searches on the OPUS Platform case-sensitive?

Answer question here

ClosedIs searching for elements within OSE case-sensitive?

Answer question here

ClosedHow are elements in OSE named?

Insert information about naming conventions here. OPUS doesn't enforce them, but TraceLink uses them, so you probably want to use them too.

Configuring a solution

ClosedWhat do I need to know before I start configuring my solution?

Insert answer here

ClosedWhich parts of a solution are configurable?

OPUS solutions contain many configurable building blocks, including business objects, workflows, menu structures, roles, policies, and various UI pages (e.g. Search, New, and View/Edit pages).

ClosedCan Solution Designers create their own rich field types?

OSE provides a set of predefined rich field types (i.e. data entry fields that allow users to input and format complex content beyond plain text), each of which has a default UI component used by the page type. Solution Designers can use new rich field types in their solutions as they become available. In some cases, there are alternative components for rich field types that can be swapped out during the design process. Solution Designers can also create their own compatible components to replace the defaults, offering flexibility to designers within the existing framework.

ClosedIf a Solution Designer creates a group in a Company Solution, can it be re-used in another Company Solution?

A group in a Company Solution that is associated with an object type (e.g. purchase order) can only be used in another Company Solution if the solution uses the same object type.

ClosedCan Solution Designers control how addresses, phone numbers, or currency appear on a page?

Some rich field types use a display format that can be configured by the Solution Designer while designing the page. When that field appears in a page, it displays in the desired format.

ClosedWhat is the difference between a component, a field, a group, and a collection?

Answer question here

ClosedCan I undo or cancel my changes?

Answer question here -- include both cancelling changes before you save them and rolling back saved changes

Activating a solution

ClosedDo I need help from TraceLink services to activate a solution?

Answer question here

ClosedCan I configure a solution after it has been activated?

Answer question here

OSE roles

ClosedWhat roles can be assigned to Solution Builder users?
  • Company Solution Developer – Allows users to create, configure, and manage Company Solutions.
  • Standard Solution Developer – Internal role to be assigned only to TraceLink solution designers. Do not assign this role to users.
ClosedHow do roles provide users with access?

Roles group a set of permissions for specific actions (either in the UI or via API), side menu items, and data within an app. The solution applied to the app or its network determines which roles are available. Administrators assign users to roles when they assign users to an app, its network, or its Links.

Owners assign specific roles to Links, allowing their Partners to assign those roles to the Partner users with access to the Link.

Configuring roles in a solution

ClosedHow do I add or edit roles?

Companies must own OPUS Solution Environment (OSE) to add or edit roles. If your company owns OSE and you also have the Solution Designer role assigned, you can add new roles to a Company Solution or edit existing roles by navigating to OSE and selecting Roles in the side menu. If your company does not own OSE, then contact TraceLink Support for more information.

OPUS Platform

ClosedWhat are the password requirements for TraceLink SSO?

Passwords must be a minimum of 8 characters, must not be your email, and must include at least one:

  • Numerical digit
  • Lowercase letter
  • Uppercase letter
  • Special character

If your company was enabled on the OPUS Platform from Track & Trace Services, the following password settings from Track & Trace Services apply:

  • Number of previous passwords that cannot be reused.
  • Number of login attempts allowed before the account is locked.
  • Number of days until the password expires.

If your company was not originally enabled on Track & Trace Services, the following default settings apply to TraceLink SSO:

  • The previous 6 passwords cannot be reused.
  • 5 login attempts are allowed before the account is locked.
  • Passwords expire in 30 days.
ClosedWhich browsers does the OPUS Platform support?

The OPUS Platform supports the following web browsers:

  • Google Chrome: Versions 57, 68, 74, or above
  • Microsoft Edge: Version 80 or above
  • Microsoft Edge (Legacy): Versions 16, 17, and 18
  • Mozilla Firefox: Versions 60, 63, 67, or above
  • Apple Safari: Versions 12.1.2, 13.0, or above

The OPUS Platform supports the following mobile browsers:

  • Google Chrome Mobile: Version 80.0 or above
  • Android Web View: Version 80.0 or above
  • iOS Safari: Version 13.1 or above

Table of contents

Related Content
Opus Solution Designer
Transforming Supply Chain Orchestrations With OPUS Solution Environment (OSE)
The OPUS Solution Environment (OSE) empowers organizations to rapidly adapt and innovate by allowing OPUS Solution Designers, regardless of coding skills, to create robust solutions without code, while also supporting advanced configurations with JavaScript for greater flexibility.
View More
Anthem Design Guide
Get Started Designing on the OPUS Platform With OPUS Anthem
Anthem is TraceLink's Design System that establishes consistent design conventions across the OPUS Platform, allowing designers to quickly create solutions that meet various business and user needs.
View More
Page Types
Understanding Page Types within the OPUS Solution Environment (OSE)
Page types enable Solution Designers to efficiently create user-friendly pages using a drag-and-drop interface, allowing them to organize information for optimal usability.
View More
Related content
Configure TraceLink for OPUS Solution Environment
This topic describes the configuration steps required before using OPUS Solution Environment (OSE).
View More
Related content
Troubleshoot a problem in OPUS Solution Environment
This topic answers some common troubleshooting scenarios.
View More
Related content
Opus Platform FAQs
This topic answers some frequently asked questions about the Opus Platform.
View More

Cookie Settings

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies or similar tracking technologies. Please see below for an overview of the categories of cookies and similar technologies used on this site. You can allow or deny some of all of them, except Strictly Necessary Cookies which are required to provide the site to you. However, blocking some types of cookies may impact your experience of the site and services we are able to offer.

Please see our Cookie Policy for more details, including a list of the cookies we use. You can change your consent options at any time by following the “Cookie Settings” link in the Cookie Policy.
'Strictly Necessary' cookies let you move around the Site and use essential features like secure areas, shopping baskets and online billing. Without these cookies you would not be able to navigate between pages or use certain vital features of our Site, so we do not require your consent for their use. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. For example, we use these Strictly Necessary cookies to identify you as being logged in to the Site. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the Site will not work.
'Performance' cookies collect information about how you use the Site, such as which pages you visit, the time spent on the Site and if you experience any errors. We use performance cookies to provide aggregated statistics on how the Site is used and help us improve the Site including by measuring any errors that occur.
'Functional' cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' cookies to remember your settings and choices and show you when you're logged in to the Site.
‘Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited the Site. We also use 'Targeting' cookies to gather information that could be used to display content that we think may interest you.
Home

Footer

  • Quick Links
    Get a Demo
    Fast Facts
    The Network
    OPUS Platform
    Technical Support
    Open Jobs
    API: Terms of Use
  • Products
    Multienterprise Information Network Tower
    U.S. DSCSA Compliance
    Targeted Recalls
    Supply Chain Work Management
    Serialization
    Global Compliance
  • Resources
    Resource Center
    Events
    TraceLink University
    Partners
    Customers
    Community
  • About TraceLink
    Our Story
    Newsroom
    Culture & Careers
    Leadership
    Our Values
    Corporate Social Responsibility
  • Hot Topics
    Supply Chain Visibility
    DSCSA Compliance
    Supply Chain Collaboration
    Kazakhstan Compliance for Pharmaceuticals
    Kyrgyzstan Compliance for Pharmaceuticals
Follow Us on Social
Facebook
Linkedin
X
Legal & Trust.
© TraceLink Inc. 2009-2025 All Rights Reserved
Contact Us Today
Contact us today to digitalize your end-to-end supply chain for streamlined orchestration.
Contact Us
Stay Up-to-Date
Subscribe to receive industry insights and stay at the forefront of evolving trends.
Subscribe