Table of contents
The routing and carrier instructions transaction is used in the logistics and transportation industry to deliver detailed routing instructions, ensuring the efficient shipment and delivery of products from carriers to shippers.
Create and submit a routing and carrier instruction
Perform this task to create and submit new routing and carrier instructions. Additionally, carriers can begin work on a routing and carrier instruction and save it for completion at a later time.

- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
from the left menu. -
Select
. - Select the New
button.
- Enter the routing carrier instruction number in the field.
-
Select the Save
button.
The screen refreshes with the saved routing and carrier instruction in the draft state and with the required sections populated.
-
Select the Edit
button.
- In the Transaction Information section, select Submitted from the drop drown.
- In the Routing and Carrier Instruction Information section fill in the following fields:
This field auto populates the value entered New Routing and Carrier Instruction screen. field – . The unique identifier for the routing and carrier instruction.- field – The date when report is generated or modified.
- field – Indicates the general service level of the shipment whether it is a load, general cargo, groupage, or an express shipment.
- field – A brief description of the packaging material.
- field – Indicates the shipping type.
- field – A brief description of shipment type.
- field – The start date and time of the shipment.
- field – The expected date and time of the shipment delivery.
- field – The arrangements agreed between a supplier and buyer of goods regarding the delivery of goods.
- drop-down – A brief description stating the purpose of the transaction.
- In the Reference Transactions section:
- Select the Add
icon.
- In the New Reference Transaction panel, fill in the following fields under Reference Transaction Information:
- drop-down – The type of transaction.
If the value does not match the available options, the value must be entered manually. type-ahead field – The unique identifier of the transaction. - field - The transaction date.
- Select
The new reference transaction line item is added to the transaction reference table.
.
- Select the Add
- In the Shipper and Carrier section, fill in the following fields under Shipper group:
The remaining Shipper fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owner's master data, the company name must be entered manually.
type-ahead field – The name of the sending company or location name, which represents the buyer of the goods. This field pulls from the Owner's company and location master data.- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
- In the Shipper and Carrier section, fill in the following fields under Carrier group:
The remaining Carrier fields are auto populated with the values from the company or location's master data entry. If the name of the company is not present in the Owners master data, the company name must be entered manually.
type-ahead field – The name of the company receiving company or location name, which represents the buyer of the goods. This field pulls from the Owner's company and location master data.- field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
- In the Ship From Location and Ship To Location section, fill in the following fields under Ship From Location group:
The remaining Ship From Location fields in the section are auto populated with the values from the company or location's master data entry. If the company name is not present in the Owners master data, the company's name must be entered manually. type-ahead field – The name of the company location where actual goods will be shipped by supplier. This field pulls from the Owner's company and location master data. - field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
- In the Ship From Location and Ship To Location section, fill in the following fields under Ship to Location group:
The remaining Ship To Location fields in the section are auto populated with the values from the company or location's master data entry. If the company name is not present in the Owners master data, the company's name must be entered manually. type-ahead field – The company name of the supplier the goods will be shipped from. This field pulls from the Owner's company and location master data. - field – The address of the particular location.
- field – Any additional address information.
- drop-down – The two-letter country code with country name for this location.
- field – The state or region for this location.
- field – The city for this location.
- field – The postal code for this location's main address.
- field – The company or location's phone number.
- field – The company or location's fax number
- drop-down – The identifier type used for this company or location.
- field – The value associated with the identifier type.
- In the Line Items section:
- Select the Add
icon. At least one line item is required to submit a routing and carrier instruction.
In the New Line Item panel, fill in the following fields under Item Information:
- drop-down – The type of transport equipment required to handle and ship the goods.
- field – The total weight of the shipment
- drop-down – The unit of measure used to specify the weight of the shipment.
- field – The total volume of the shipment.
- drop-down – The unit of measure used to measure the volume.
- drop-down – The type of transportation method used.
- field – Additional information about the line item being added.
Select
.The new line item is added to the routing and carrier instruction.
- Select the Add
- In the Notes section, enter any additional comments or instructions.
- To submit the routing and carrier instruction:
To save the routing and carrier instruction in a Draft state and finish it later, ensure the button is not selected and then select the Save
button in the draft state.
Select the
button at the top of the screen.The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
Select the Save
button.
The routing and carrier instruction is submitted.
Tips
-
Select the Add
icon, to add a new line item, where available.
-
Select the Delete
icon, to remove an individual line item, where available.
- New routing and carrier instructions can also be created by selecting the New
button on the Routing and Carrier Instructions Details screen for an existing routing and carrier instruction.

Complete and submit a saved routing and carrier instruction in the draft state.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
from the left menu. -
Select
. - Select the Filter
button to find the routing and carrier instruction in Draft state.
-
Select the
link in the results table. -
Select the Edit
button.
- In the Transaction Information section, select Submitted from the drop drown.
- Confirm the routing and carrier instruction details and select the Edit
icon associated with that line item to modify the fields if required.
-
Select the
button at the top of the screen.The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
-
Select the Save
button.
The routing and carrier instruction is submitted.
Tips
- Select the product activity number row and then select the Delete
icon on the top of the Search Routing and Carrier Instructions screen, to delete a routing and carrier instruction in the draft state.
A deleted transaction cannot be retrieved.
Search and view routing and carrier instructions

Perform this task to search for and view the details of the routing and carrier instructions sent or received by carriers or shippers. Viewing the details of a routing and carrier instructions enables carriers or shippers to quickly access order information (e.g. the quantity for each line item in an order) in TraceLink without having to search through the actual B2B message.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
-
Select
or from the left menu.Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
- Select .
- Select the Filter
button.
- Fill in one or more of the following fields to filter the results:
routing and carrier instruction:
drop-down – The state of the- Draft – The transaction is in the draft state.
- Submit – The transaction has been created.
- Processing – The application is getting ready to handle incoming transactions by doing some initial tasks, such as copying the files it receives.
- Processed – The application changes the standard information into a format that is easy to use and specific to your transaction.
- Preparing to Send – The application is getting ready to send out a transaction and is doing some initial tasks, like copying the necessary information for the process.
- Sending –The application sends out business transactions to the buyer or supplier.
- Sent – The transaction is successfully completed and shared with the receiving party.
- Sent Routing and Carrier Instructions. The name of the company the routing and carrier instruction was sent to.
If the name of the company is not present in the Owners master data then the company's name must be entered manually. type-ahead – Displays only if the menu item is - Received Routing and Carrier Instructions. The name of the company the routing and carrier instruction was received from.
If the name of the company is not present in the Owner's master data then the company's name must be entered manually. type-ahead – Displays only if the menu item is - routing and carrier instruction was last updated:
- Today – The transaction was modified within the last few hours.
- Yesterday – The transaction was updated within the past 24 hours.
- Last Week – The transaction was modified in the last 7 days.
- Last Month – The transaction was modified in the last 30 days.
- Last 3 Months – The transaction was modified in the last 90 days.
- Last 6 Months – The transaction was modified in the last 180 days.
- Custom Range – Select a specific period of time that the transaction was modified in from the calendar.
field – The period of time in which the
-
Select
.A list of routing and carrier instructions displays based on the filter results.
-
Select the link for the routing and carrier instruction from the results table.
The View Routing and Carrier Instructions screen displays.
-
To view all fields for each line item, select the View
icon on the Details screen.
Reprocess and Resubmit routing and carrier instructions

After the routing and carrier instructions is submitted, the user might encounter an error and the processed status will be set to Paused With Error. Use the following procedure to resolve any error messages encountered while submitting a routing and carrier instructions.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
from the left menu. - Select .
- Select the Filter
button to find the routing and carrier instructions in Processing, Processed, Preparing to Send, or Sending state.
- Select the link in the results table.
- View the following fields for error in the Transaction Information section:
- Process Status - Displays the status of the submitted transaction.
- Last Transaction Error - Displays the error message.
- Select the Edit
button..
- In the Transaction Information section, select Submitted from the drop drown.
- Select the Save
button.
The routing and carrier instructions request is moved from Processing state to Sending state indicating that the routing and carrier instruction is submitted successfully.
Do not select the button, as it will cause the transaction to skip a workflow state, preventing successful delivery.

If a transaction is successfully sent to a partner but an issue occurs on the partner's side (e.g. in their ERP system), the sender can avoid re-entering all the details by rolling back to a previous workflow state and resending the transaction, thus saving time and effort for both parties.
- Select a [MPL Network] from the drop-down in the header.
- Select a (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
- Select
Partners must have the correct roles assigned if using the Owner's instance of Multienterprise Information Network Tower.
from the left menu. - Select .
- Select a Sent state. in
-
Select the Edit
button.
The state of the routing and carrier instruction is automatically moved to Sending state.
-
Select the
button at the top of the screen.The submit status indicator circle is filled in with green to indicate the desired action upon selecting save.
-
Select the Save
button.
The routing and carrier instruction is submitted.
The statues of the routing and carrier instruction moves to Sent state.