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  2. TraceLink Healthcare and Pharmacies Education...

TraceLink Healthcare and Pharmacies Education Center

To help you succeed in satisfying Drug Supply Chain Security Act (DSCSA) regulations, we’ve developed a set of educational resources. You'll learn about the TraceLink global network and how your company can share compliance data with your trading partners on the network.

  • Recorder Webinars
  • Live Webinars
  • TraceLink HOST Administration Resources for Healthcare and Pharmacies
  • Educational Resources
  • Product Track Educational Resources
  • TraceLink Administration and Master Data Educational Resources
  • 2023 DSCSA Compliance Regulation Resources

 

Recorded Webinars:

Product Track Recorded Training Session

Learn about the DSCSA and how to use Product Track to meet your regulatory requirements.

 

Product Track HOST Recorded Training Session

For Product Track HOST Administration users, learn about DSCSA, Product Track, and how to submit service requests.

 

 

Live Webinars:

Enroll in a Live Webinar

Learn about the DSCSA and how to use Product Track to meet your regulatory requirements.

 

 

TraceLink HOST Administration Resources for Healthcare and Pharmacies

If your company has signed up for the Product Track HOST Administration program, TraceLink manages your track and trace solution by administering users, adding trade partners, managing product data, and handling exceptions. You can even upload your received paper and TraceLink will generate and manage the transaction histories required for DSCSA compliance. Click below to learn more. For further questions, contact host@tracelink.com.

HOST Administration for Healthcare and Pharmacies

Student Guide 

Learn about the administrative tasks TraceLink's customer service representatives  complete for you and how to request their services. 

 

Setting Up Your Workspace

Student Guide

Learn how to set up a ProcessLink Workspace that you can use for uploading your paper transaction histories (T3s).

 

Converting Paper THs to Digital

Student Guide
 

Video

Learn how to upload paper transaction histories to convert them to digital so that you can search for and download them. 

 

Requesting Partners Be Added Student Guide

Learn how to request that a partner by added by TraceLink's customer service team.

 

Partner Company Element Sample Excel Spreadsheet

Complete this spreadsheet with the trade partners you want TraceLink customer service representatives to add.

 

Requesting Users Be Added Student Guide

Learn how to make a user management request of TraceLink's customer service team.

 

Other Important Information Student Guide

Learn the answers to frequently asked questions about Product Track. Also, see the videos in the Product Track Educational Resources table below for more information.

 

 

Educational Resources

 
Getting Started with TraceLink
Using Product Track for DSCSA Compliance

eLearning

(11 min.)

Learn about Product Track and how to ensure compliance with U.S. Drug Supply Chain Security Act (DSCSA).

 

Product Track Quick Start Student Guide

Activate your account and access TraceLink applications.

 

Product Track US for Healthcare and Pharmacies

Student Guide

Learn how to use Product Track to meet your DSCSA requirements.

 

Activating Your TraceLink Account as a Company's First User

eLearning
(3 min.)

Activate your account as the first TraceLink administrator at your company.

 

Activating Your TraceLink Account as a TraceLink Member

eLearning

(2 min.)

Activate your account when an administrator at your company adds you to TraceLink.

 

Accessing TraceLink Applications

eLearning 
(2 min.)

Use the applications menu to access Product Track US. 

 

Don't See What You Expect in the Applications Menu?

eLearning 
(4 min.)

Troubleshoot missing applications.

 

 

Product Track Educational Resources

Using Product Track for DSCSA Compliance eLearning
(11 min.) 

Learn about Product Track and how to ensure compliance with U.S. Drug Supply Chain Security Act (DSCSA).

 

How to Verify That You Are Receiving from Your Vendor

eLearning
(1 min.)

Learn how to use Info Exchange to check that your vendor is sending compliance data.

 

How to Search for Transaction Histories eLearning
(2 min.) 

Learn how to respond to requests for information (RFIs) from regulatory agencies by searching for suspect products.

 

How to Create Transaction Histories from Paper

eLearning
(1 min.)

Create T3s from your paper transaction histories.

 

How to Manage Transaction Histories During Receiving

eLearning
(1 min.)

Create receipts for deliveries in Product Track to generate the transaction histories required for the items in the delivery.

 

Reselling Limited Quantities of Medication

eLearning

(5 min.)

Understand the process of reselling limited quantities of medication.

 

How to Resell Limited Quantities of Medication

eLearning

(2 min.)

 Resell limited quantities of medication to other pharmacies when they have shortages.

 

Managing Products with Missing NDCs

eLearning

(13 min.)

Understand the process of managing products with missing NDCs.

 

How to Manage Products with Missing NDCs

eLearning

(1 min.)

Add missing NDCs to Product Master Data to resolve exceptions.

 

How to Filter by Location

eLearning

(4 min.)

TraceLink allows you to filter by your locations so that you can receive product at specific locations. This video explains how to upload the identifiers of your locations so that you can select these locations when receiving. 

 

 

TraceLink Administration and Master Data Educational Resources

Note: You must have the Company Administrator role to perform administrative functions.

Adding Users and Administrators eLearning
(1 min.) 

Add users and administrators to TraceLink. You must be a TraceLink Administrator to do so.

 

Adding Members to Applications eLearning
(1 min.) 

Add users to the Product Track application. You must be a Manager of the Product Track application to do so.

 

Adding Managers (Service Administrators)

eLearning

(1 min.)

Add a user as a Product Track Manager so that they can invite new users and partners to Product Track.

 

Managing Partner Master Data

eLearning

(3 min.)

Add, update, and view trading partners. After you add the Partner Master Data, you must create a "ServiceLink" to the partner. See "Creating Links to Partners."

 

Creating Links to Partners

eLearning

(2 min.)

After you add Partner Master Data for your trading partners, you must create a TraceLink "Link" to those partners.

 

Managing Company Master Data

eLearning

(4 min.)

Add, update, and view Company and Location Master Data.

 

Adding Internal Locations

eLearning

(3 min.)

Add a company location.

 

Uploading Product Master Data

eLearning

(3 min.)

Upload Product Master Data using a CSV file.

 

Managing Product Master Data

eLearning
(4 min.)

Add, update, and view products.

 

 

2023 DSCSA Compliance Regulation Resources

Complying with DSCSA for Pharmacies and Healthcare

eLearning

(3 min.)

Learn the basics of the final phases of DSCSA, how it applies to pharmacies and healthcare, and TraceLink's solution.

 

DSCSA Compliance for Pharmacies and Healthcare Student Guide

Learn more about TraceLink's solution for pharmacies and healthcare.

 

Searching for Serialization Data

eLearning

(2 min.)

 

Learn how to search for serialization data in Product Track. 

 

Querying Serial Numbers

eLearning

(3 min.)

Learn how to query serial numbers using Serialized Operations Manager.

 

Receiving Serialized Product

eLearning

(3 min.)

Learn how to work with receipts in Serialized Operations Manager.

 

 

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