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Global workforce
A company culture that thrives on the greater good
TraceLink culture thrives on people, integrity, industry transformation, innovations, and impactful results — our foundation for success.
Our team has:
Working at TraceLink
Moving the needle for patient outcomes
Our goal is greater patient outcomes, and our path is industry-wide transformation. See what life is like at TraceLink as we work to improve the global pharmaceutical supply chain.
We’re Building a Global Future
TraceLink’s global headquarters is in Wilmington, Massachusetts—just north of Boston, a hub of biotech and innovation. Our European headquarters is in Barcelona, Spain, and our India operations are based in Mumbai and Pune, at the heart of a thriving tech start-up ecosystem. We also maintain a satellite office in Singapore to support our growing presence in the Asia-Pacific region.
We think big, challenge convention, and collaborate across borders. Our diverse team represents countries around the world, speaks over 15 languages, and brings a wide range of experience to everything we do.

We’re committed to education and growth
We love learning! At TraceLink, we offer our team members a range of educational and growth opportunities including:
- Tuition reimbursement
- Continued education
- Leadership training
- LinkedIn learning courses
- Global team events and conferences
- …and so much more to ensure that our teams stay on the cutting edge of the industry
Culture and diversity are core to our mission
TraceLink is committed to diversity and an inclusive culture, working to attract, develop, engage, and retain a global talent mix that fuels our competitive advantage. We believe the unique backgrounds, life experiences, and cultures our employees bring help us build more thoughtful and innovative solutions.
Our Employee Resource Groups (ERG's) play an important role in building connection, balance, and belonging across our teams. The Women’s ERG creates space for empowerment, mentorship, and career development, while the Health and Wellness ERG promotes mindfulness, resilience, and self-care. These employee-backed groups help ensure every employee feels supported, valued, and encouraged to bring their whole selves to work.
We strive to make TraceLink a safe, welcoming, and fulfilling place to work by embracing different perspectives, fostering transparency from leadership, and continuously advocating for fair and equitable employment practices.
As a result, we’ve built diverse, world-class teams of passionate professionals who are laser-focused on serving our customers. With some of the brightest minds in product innovation, engineering, business strategy, and customer success, we’re proud to be shaping the future of the life sciences supply chain, together.

Employee Testimonials
EmpEmployee Testimonialsloyee Testimonials
Kerry Broderick
Principal Graphic Designer
Wally Lemus
Senior IT Support Specialist
Akhan Mukhanov
Senior Product Manager
Employee voices
Hear from our team members
We take immense pride in our work and the people who make it happen. At TraceLink, we embrace the unique gifts that every team member has to offer.
We take immense pride in our work and the people who make it happen. At TraceLink, we embrace the unique gifts that every team member has to offer.
Awards & recognition
See what the industry has to say
As a truly exceptional place to build a career, we are proud of the acknowledgment and industry recognition we have received for our innovation, thought leadership and culture. Our most recent accomplishments include:
Best Company Culture from Comparably
2021 award based on 20 core culture metrics, including compensation, benefits, leadership, career growth, and work-life balance.
Best Company Culture from Comparably
Supply & Demand Chain Executive
CEO Shabbir Dahod was recognized for this Lifetime Achievement as one of the Pros to Know for 2024.
Supply & Demand Chain Executive
Healthcare Innovation
In 2023, TraceLink was recognized by the Merit Awards for a pioneering AI-driven solution to predict drug shortages.
Healthcare Innovation
Pharma Innovation
Pharma Manufacturing awarded TraceLink a 2023 award for its Multienterprise Information Network Tower solution.
Pharma Innovation
Our headquarters
One vision, multiple locations
Our work is growing, and so is our footprint. Check out TraceLink’s new North American headquarters.