Life at TraceLink
Our Global Workforce
The TraceLink global headquarters is located in Wilmington, Massachusetts, north of Boston, the nexus of biotech and where corporations and academia converge to support disruptive innovation. TraceLink’s second US office is located in Fairport, NY, one of the fastest growing technology hubs in the nation. Our European headquarters is based out of the bustling historical town of Uxbridge, in west London, England. TraceLink Private Limited is located in Mumbai and Pune India, among a new generation of tech start-ups. And TraceLink’s satellite offices in Singapore, Barcelona and Brazil are steadily growing.
We think globally, stand outside the box, challenge each other, kick around some pretty blue sky ideas, and then find ways to execute. Our employees hail from countries all over the world, speak more than 15 languages, and apply depth and breadth of experience to our work.
A Commitment to Education & Growth
We love learning!
At TraceLink, we offer our team members a range of educational and growth opportunities including:
- Tuition reimbursement
- Continued education
- Leadership training
- LinkedIn learning courses
- Global team events and conferences
...and so much more to ensure that our teams stay on the cutting edge of the industry.
The Values We Live By
People are intrinsic to our business
We value and respect each other, our customers, our shareholders, and our partners.
Integrity is part of our foundation
We communicate transparently with all of our stakeholders – internal and external – in order to build and maintain trust and achieve excellence.
Leading and driving industry-wide transformation is key
We strive to be experts, share our knowledge openly, and collaborate fairly in order to create massive value and generate change.
Innovation enables us to build tomorrow’s solutions today
We are big thinkers. We embrace the confluence of new paradigms and technologies to institute lasting transformational value.
Results determine our success
As a company that supports the critical needs of our customers, we can’t waiver on accountability. We drive hard to make our customers successful.
Employee Testimonials
John Williams
Software Architect
Stephanie Lorenzo
Sales Development Representative
Shahbaz Inamdar
I.T. Support Specialist
Culture and Diversity
At Tracelink we understand that the backgrounds, life experiences, and cultures that each of our employees come from contribute to the diversity of solutions that we are able to build for tomorrow. We strive to make Tracelink a safe, inviting and fulfilling place to work by championing differing viewpoints, practicing transparency from the Leadership and continually striving for fair and equitable Employment Practices.
With support from our Leadership team and our employee led coalition GTIN (Global TraceLink Inclusion Network) we work to create space for employees to be supported and celebrated for what each individual can uniquely contribute to our mission.
Take a look at our open positions to see if there is a role where your talents and expertise can help us on our mission to build a network for the greater good.
Benefits and Perks
Equity and Bonus Programs
We strongly believe in sharing in our success. As such, TraceLink employees are eligible to receive equity in the company as part of their total.
Healthcare
We’ve got you covered. TraceLink offers top-tier medical, dental, and vision coverage, as well as Flexible Spending Accounts that can be used to pay.
Flexible Paid Time Off
We believe that rest & relaxation unlocks creativity, promotes a healthy balance between work & life. We have a flexible, self-directed paid time-off.
Retirement Savings Accounts
Providing programs to help you save for your future is important; as such, TraceLink offers a competitive 401(k) plan with a company match.
Office Meals
We provide free catered lunches every weekday, and stock an impressive supply of cold and hot beverages, healthy snacks, and treats in our various.
Perks@Work
Wellness Rooms in our offices offer a quiet place to recharge and reflect throughout the day coupled with company-wide holiday parties, summer outings, and more.
Are You a Game Changer? We’re Hiring
We have assembled diverse, world-class teams of experienced professionals laser-focused on serving our customers’ needs. With some of the brightest and most motivated people in product innovation, engineering, business strategy, customer success, and more, we are industry thought leaders dedicated to helping shape a massive transformation of the life sciences supply chain. TraceLink is committed to diversity and an inclusive culture, working hard to attract, develop, engage, and retain a global talent mix to fuel our competitive advantage We are looking for game changers ready to master new technologies, break down business barriers, and become trusted advisors for some of the largest and fastest growing life sciences companies on the planet.
Recognition & Awards
As a truly exceptional place to build a career, we are proud of the acknowledgment and industry recognition we have received for our innovation, thought leadership and culture. Our most recent accomplishments include:
- In 2021, TraceLink won a Comparably award for Best Company Culture which reflects the ratings of 20 core culture metrics, including compensation, perks & benefits, team leadership, career growth, and work-life balance.
- TraceLink CEO Shabbir Dahod was selected by PharmaVOICE magazine as one of the top 100 most inspirational and influential people in the Life Sciences Industry in 2017.
- TraceLink VP of Product Management Lucy Deus received the 2017 Boston Business Journal “Women to Watch in Science and Technology” award.
- In 2017, Gartner named TraceLink a “Cool Vendor” in Supply Chain Technologies for the company’s innovation and impact in the market place.
- The TraceLink Life Sciences Cloud was named a 2017 Gold Winner of the highly esteemed Edison Award™, recognized for superior innovation in Data Security.
- TraceLink won the 2016 Stratus Award for Cloud Computing in Cloud Collaboration, Enterprise.
- The Boston Globe named TraceLink one of the 2016 “Top Places to Work” in Massachusetts.
- In 2016, MassEcon awarded TraceLink with the Economic Impact winner, recognizing the company’s rapid employee growth (an 85 percent year-over-year increase in headcount) and $2.6 million investment and relocation to a 49,000 square-foot office space in Massachusetts.
- TraceLink ranked #149 among Deloitte’s 2016 Technology Fast 500 award winners (up from #293 in 2015), #8 among the fastest growing companies from Massachusetts, and #4 among the fastest growing software companies headquartered in the state.
Check out our new North American headquarters!
