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Global workforce

A company culture that thrives on the greater good

TraceLink culture thrives on people, integrity, industry transformation, innovations, and impactful results — our foundation for success.

Our Story
Open Positions
Our team has:

800+ employees across the globe

8 office locations from the U.S. to Singapore

60+ open positions

Working at TraceLink

Moving the needle for patient outcomes

Our goal is greater patient outcomes, and our path is industry-wide transformation. See what life is like at TraceLink as we work to improve the global pharmaceutical supply chain.

 

Our core values

What drives our work every day

People are intrinsic to our business

Integrity is part of our foundation

Leading and driving industry-wide transformation is key

Innovation enables us to build tomorrow’s solutions today

Results determine our success

Values

Our values

People are intrinsic to our business

We value and respect each other, our customers, our shareholders, and our partner

integrity

Our values

Integrity is part of our foundation

We communicate transparently with all of our stakeholders — internal and external — in order to build and maintain trust and achieve excellence.

Leadership

Our values

Leading and driving industry-wide transformation is key

We strive to be experts, share our knowledge openly, and collaborate fairly in order to create massive value and generate change.
 

innovation

Our values

Innovation enables us to build tomorrow’s solutions today

We are big thinkers. We embrace the confluence of new paradigms and technologies to institute lasting transformational value.

results

Our values

Results determine our success

As a company that supports the critical needs of our customers, we can’t waiver on accountability. We drive hard to make our customers successful.

We’re Building a Global Future

TraceLink’s global headquarters is in Wilmington, Massachusetts—just north of Boston, a hub of biotech and innovation. Our European headquarters is in Barcelona, Spain, and our India operations are based in Mumbai and Pune, at the heart of a thriving tech start-up ecosystem. We also maintain a satellite office in Singapore to support our growing presence in the Asia-Pacific region.

We think big, challenge convention, and collaborate across borders. Our diverse team represents countries around the world, speaks over 15 languages, and brings a wide range of experience to everything we do.

Careers

We’re committed to education and growth

We love learning! At TraceLink, we offer our team members a range of educational and growth opportunities including:

  • Tuition reimbursement
  • Continued education
  • Leadership training
  • LinkedIn learning courses
  • Global team events and conferences
  • …and so much more to ensure that our teams stay on the cutting edge of the industry

 

Culture and diversity are core to our mission

TraceLink is committed to diversity and an inclusive culture, working to attract, develop, engage, and retain a global talent mix that fuels our competitive advantage. We believe the unique backgrounds, life experiences, and cultures our employees bring help us build more thoughtful and innovative solutions.

Our Employee Resource Groups (ERG's) play an important role in building connection, balance, and belonging across our teams. The Women’s ERG creates space for empowerment, mentorship, and career development, while the Health and Wellness ERG promotes mindfulness, resilience, and self-care. These employee-backed groups help ensure every employee feels supported, valued, and encouraged to bring their whole selves to work.

We strive to make TraceLink a safe, welcoming, and fulfilling place to work by embracing different perspectives, fostering transparency from leadership, and continuously advocating for fair and equitable employment practices.

As a result, we’ve built diverse, world-class teams of passionate professionals who are laser-focused on serving our customers. With some of the brightest minds in product innovation, engineering, business strategy, and customer success, we’re proud to be shaping the future of the life sciences supply chain, together.

Business

Employee Testimonials

EmpEmployee Testimonialsloyee Testimonials

Kerry Broderick

Principal Graphic Designer

Wally Lemus

Senior IT Support Specialist

Akhan Mukhanov

Senior Product Manager

 

Employee voices

Hear from our team members

We take immense pride in our work and the people who make it happen. At TraceLink, we embrace the unique gifts that every team member has to offer.

We take immense pride in our work and the people who make it happen. At TraceLink, we embrace the unique gifts that every team member has to offer.

Working at the forefront of advancing the pharmaceutical supply chain offers an immense sense of fulfillment. Every team member deeply understands the importance of ensuring patients receive their essential medications promptly. Many of us have personally seen loved ones affected by supply chain inefficiencies, underscoring the urgency and significance of our work. I take great pride in being part of a company that is leading the charge in addressing these challenges, striving to make a meaningful difference in the lives of countless individuals.

Erica Burns

Senior Director, Web, Design, and Communications

Benefits & perks

Creating a workplace to grow and thrive

Equity & bonus programs

Healthcare

Flexible paid time off

Retirement savings accounts

Office meals

Perks at work

Equity

Benefits & perks

Equity & bonus programs

We strongly believe in sharing in our success, and that supporting our teams is the best way to inspire innovation and foster leadership in the industry. As such, TraceLink employees are eligible to receive equity in the company as part of their total compensation.

healthcare

Benefits & perks

Healthcare

We’ve got you covered. TraceLink is dedicated to ensuring all employees have access to healthcare. We offer top-tier medical, dental, and vision coverage, as well as Flexible Spending Accounts that can be used to pay.

time off

Benefits & perks

Flexible paid time off

We believe that rest & relaxation unlocks creativity, promotes a healthy balance between work & life. We have a flexible, self-directed paid time-off.

retirement

Benefits & perks

Retirement savings accounts

Providing programs to help you save for your future is important; as such, TraceLink offers a competitive 401(k) plan with a company match.

meals

Benefits & perks

Office meals

We provide free catered lunches every weekday, and stock an impressive supply of cold and hot beverages, healthy snacks, and treats in our various.

perks

Benefits & perks

Perks at work

Wellness Rooms in our offices offer a quiet place to recharge and reflect throughout the day coupled with company-wide holiday parties, summer outings, and more.

Awards & recognition

See what the industry has to say

As a truly exceptional place to build a career, we are proud of the acknowledgment and industry recognition we have received for our innovation, thought leadership and culture. Our most recent accomplishments include:

Best Company Culture from Comparably

2021 award based on 20 core culture metrics, including compensation, benefits, leadership, career growth, and work-life balance.

Best Company Culture from Comparably
Supply & Demand Chain Executive

CEO Shabbir Dahod was recognized for this Lifetime Achievement as one of the Pros to Know for 2024.

Supply & Demand Chain Executive
Healthcare Innovation

In 2023, TraceLink was recognized by the Merit Awards for a pioneering AI-driven solution to predict drug shortages.

Healthcare Innovation
Pharma Innovation

Pharma Manufacturing awarded TraceLink a 2023 award for its Multienterprise Information Network Tower solution.

Pharma Innovation
Our headquarters

One vision, multiple locations

Our work is growing, and so is our footprint. Check out TraceLink’s new North American headquarters.

 

 

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