Table of contents
Product Transfer Account Adjustment—a key transaction used to ensure the financial records accuracy and reconcile discrepancies between invoices, payments, and outstanding balances. The product transfer account adjustment is primarily used by distributors to submit chargeback claims to manufacturers after a product has been sold and shipped to eligible customers at contracted prices. It is most commonly associated with chargebacks, where the distributor has sold a product at a lower contract price than the acquisition cost. In such cases, the distributor submits a product transfer account adjustment to claim reimbursement for the difference. Manufacturers then respond with a response to product transfer account adjustment to reconcile and approve the chargeback.
These adjustments may be necessary due to a range of reasons, including pricing discrepancies, contractual updates, quantity mismatches, or returns. The product transfer account adjustment ensures that both parties maintain accurate, transparent financial records by updating the appropriate accounts—such as accounts receivable—to reflect the corrected balances.
Once the product transfer account adjustment is sent by the seller (usually the distributor), the recipient (manufacturer) returns a functional acknowledgment to confirm successful receipt of the transaction.
By automating these financial adjustments through EDI, trading partners can reduce manual errors, accelerate the reconciliation process, and maintain financial alignment across the supply chain.
Product transfer account adjustment request (X12)
A Product Transfer Account Adjustment Request is a formal transaction used to resolve pricing or financial discrepancies when products move between trading partners—typically from a manufacturer to a distributor or wholesaler. It is most often used in chargeback scenarios, where the distributor requests reimbursement for selling a product at a contract price that is lower than the price they originally paid.
A Product Transfer Account Adjustment Request is a formal transaction used in the pharmaceutical supply chain to correct financial discrepancies related to the movement of products between trading partners—typically between wholesalers/distributors and manufacturers. It is most commonly associated with chargeback claims, where a distributor seeks reimbursement for selling a product at a contracted price that is lower than their acquisition cost.
Contact your TraceLink Services representative for more information about integrating with this message.
- Message Type: MPC_PRODUCT_TRANSFER_ACCOUNT_ADJUSTMENT_REQUEST
- X12 Format: X12 844
- Transform Names:
B2B_EDI_X12_844_ProductTransferAccountAdjustmentRequest_IB_V2
B2B_EDI_X12_844_ProductTransferAccountAdjustmentRequest_OB_V1

Input Element | Occurs | Length | Description | Examples | |||||
---|---|---|---|---|---|---|---|---|---|
ISA | 1…1 | - | Required. ISA interchange envelope. | - | |||||
ISA01 | 1…1 | 2/2 | Required. Authorization information qualifier identifying the type of identifier in ISA02. Valid values:
Typically this value is | 00 | |||||
ISA02 | 1…1 | 10/10 | Required. Authorization identifier value used for additional identification or authorization of the interchange sender or the data in the interchange. If ISA01 = | - | |||||
ISA03 | 1…1 | 2/2 | Required. Qualifier for security information in ISA04. Valid values:
Typically this value is | 00 | |||||
ISA04 | 1…1 | 10/10 | Required. Security information identifying for the interchange sender or data. If ISA03 = If ISA03 ≠ | - | |||||
ISA05 | 1…1 | 2/2 | Required. Interchange sender partner ID qualifier. ![]()
All X12 sender identifier type qualifiers in ISA05 are supported. | 07 | |||||
ISA06 | 1…1 | 15/15 | Required. ISA interchange sender identifier. | 7777776067344 | |||||
ISA07 | 1…1 | 2/2 | Required. Interchange receiver partner ID qualifier. ![]()
All X12 receiver identifier type qualifiers in ISA07 are supported. | 01 | |||||
ISA08 | 1…1 | 15/15 | Required. ISA interchange receiver ID. | 888888404358877 | |||||
ISA09 | 1…1 | 6/6 | Required. Interchange date in 6 char date format YYMMDD | 231020 | |||||
ISA10 | 1…1 | 4/4 | Required. Interchange time in 4 char time format HHMM | 1420 | |||||
ISA11 | 1…1 | 1/1 | Required. The value of this element is dependent on X12 version.
| ^ | |||||
ISA12 | 1…1 | 5/5 | Required. Interchange control version number. This could be any X12 version beginning with 004012 and later. Version 004010 and earlier are not supported by this instance of the 853. | 00501 | |||||
ISA13 | 1…1 | 9/9 | Required. ISA interchange control number. | 0000000000619827 | |||||
ISA14 | 1…1 | 1/1 | Required. Interchange level acknowledgment requested. Valid values:
| 0 | |||||
ISA15 | 1…1 | 1/1 | Required. Indicates whether the interchange is for production, test, or information purposes. Valid values:
| P | |||||
ISA16 | 1…1 | 1/1 | Required. Component element separator. Delimiter that separates data elements within a composite data structure. Must be different than the data element separator and segment terminator. | > | |||||
GS | 1…* | - | Required. GS group functional envelope. Child of ISA. Only one GS group expected per interchange. | - | |||||
GS01 | 1…1 | 2/2 | Required. GS group function code. Valid value is | CF | |||||
GS02 | 1…1 | 2/15 | Required. Application sender's code in the group envelope. | 2222224043588 | |||||
GS03 | 1…1 | 2/15 | Required. Application receiver's code in the group envelope. | TRACELINK | |||||
GS04 | 1…1 | 8/8 | Required. Group envelope date value in date format YYYYMMDD. | 20241020 | |||||
GS05 | 1…1 | 4/8 | Required. Group envelope time value in time format HHMM or HHMMSS. | 142000 | |||||
GS06 | 1…1 | 1/9 | Required. Group control identifier. | 619827 | |||||
GS07 | 1…1 | 1/2 | Required. Responsible Agency Code. Valid values:
| X | |||||
GS08 | 1…1 | 1/12 | Required. X12 message version code. This could be any X12 version beginning with 004012 . Version 004010 and earlier are not supported by this instance of the 853. | 005010 | |||||
ST | 1…* | - | Required. ST transaction set envelope. Child of GS group. Only one ST transaction expected. | - | |||||
ST01 | 1…1 | 3/3 | Required. Transaction set identifier code. | 844 | |||||
ST02 | 1…1 | 4/9 | Required. Transaction set ID number. Counter for each ST segment beginning with 1. | 0001 | |||||
BAA | 1…1 | - | Required. Product Transfer Account Request beginning segment. Note: there is no transaction identifier in BPA. | - | |||||
BAA01 | 1…1 | 2/2 | Required. Transaction set purpose code. Valid values:
| 00 | |||||
BAA02 | 1…1 | 2/2 | Required. Adjustment transaction type code. Valid values:
| CR | |||||
BAA03 | 1…1 | 8/8 | Required. Account Adjustment Date. | 20240919 | |||||
BAA04 | 0…1 | 2/3 | Reference identification qualifier for contract number. | AM | |||||
BAA05 | 0…1 | '1/80 | Reference identification number for contract number | 1234C | |||||
REF | 0…12 | - | REF reference segment for mapping to handle resubmission. | - | |||||
REF01 | 1…1 | 2/3 | Required. Reference identification qualifier for resubmission of adjustment request. Valid value is | RX | |||||
REF02 | 0…1 | 1/80 | Reference identifier value: Contract class identifier. | S340B | |||||
REF03 | 0…1 | 1/80 | Description defined by qualifier code in REF02. | sub-340B | |||||
CUR | 0…1 | - | Currency code info for payment record in Product Transfer Account Request/status. | - | |||||
CUR01 | 1…1 | 2/3 | Required. Entity identifier code for an organization, physical location, property or individual for use of the currency. Valid value:
| SE | |||||
CUR02 | 1…1 | 3/3 | Required. Standard ISO currency code for the country in which the payments are specified. | USD | |||||
CUR03 | 0…1 | 4/10 | Exchange rate value to be used as a multiplier conversion factor to convert monetary value from one currency to another. | - | |||||
N1 | 0…1 | - | Required. Instance 1 of the N1 name segment loop for the Purchasing group(customer or buyer) party information extended with dates and reference identifiers. | - | |||||
N101 | 1…1 | 2/3 | Required. Entity qualifier for the Customer or Buyer party identifier and address information. Valid values:
| BG | |||||
N102 | 0…1 | 1/60 | Name. | Pharma customer | |||||
N103 | 0…1 | 1/2 | Required. Identifier code qualifier. Valid values:
| UL | |||||
N104 | 0…1 | 2/80 | Required. Buyer party identifier as qualified by N103 mapping to companyIdentifierValue. | 3333331013655 | |||||
N3 | 0…1 | - | N3: Address: Child of purchasing group (buyer party) N1 name segment. | - | |||||
N301 | 1…1 | 1/55 | Required. Street address 1. | 555 Neelan Road | |||||
N302 | 0…1 | 1/55 | Street address 2. | Suite 123 | |||||
N4 | 0…1 | - | N4: Geographic Location. Child of purchasing party N1 name segment. | - | |||||
N401 | 0…1 | 2/30 | City name. | Sacramento | |||||
N402 | 0…1 | 2/2 | State or province code. Code (Standard state/province) as defined by appropriate government agency. | CA | |||||
N403 | 0…1 | 3/15 | Postal code. Code defining international postal zone code excluding punctuation and blanks. | 95833 | |||||
N404 | 0…1 | 2/3 | Country code. | US | |||||
PER | 0…3 | - | Contact Information. | - | |||||
PER01 | 1…1 | 2/2 | Required. Contact function code identifying major duty or responsibility of person or group named as contact. Valid value is AJ = Primary contact | AJ | |||||
PER02 | 0…1 | 1/80 | Name of the contact person responsible for authenticating the pedigree information. | John Smith | |||||
PER03 | 0…1 | 2/2 | Communication Number Qualifier identifying the contact person's telephone number or email address. Valid values:
| TE | |||||
PER04 | 0…1 | 1/2048 | Communication number:
| +1.516.747.6849 | |||||
PER05 | 0…1 | 2/2 | Communication Number Qualifier identifying the contact person's telephone number or email address. Valid value:
| EM | |||||
PER06 | 0…1 | 1/2048 | Communication number:
| jsmith@manufac.com | |||||
REF | 0…* | - | REF reference segment for mapping to the electronic payment identifier. | - | |||||
REF01 | 1…1 | 2/3 | Required. Transaction reference type for X12 segments REF and N9 and EDIFACT RFF for general reference data that is not a transaction document identifier. HDA mapping for Product Transfer Account Request in N1 party loop for buying group only. Valid value is CT | - | |||||
REF02 | 0…1 | 1/80 | Transaction reference identifier value as defined by enum in transactionReferenceType. HDA: Contract header type code defining identifier/description in description attribute (REF03). | - | |||||
CON Loop | 1…* | - | Required. Contract Number details loop for specifying contract reference number and status. | - | |||||
CON01 | 1…1 | 2/3 | Required. Reference identification qualifier Transaction reference type for X12 segments REF and N9 and EDIFACT RFF for general reference data that is not a transaction document identifier. HDA mapping. Valid value is | VC | |||||
CON02 | 1…1 | 1/80 | Required. Reference identification id, Reference information as defined for a particular transaction set or as specified by the Reference Identification Qualifier vendor or supplier contract id. | 12312LS | |||||
CON03 | 1…1 | 2/2 | Required. Contract current status code valid values:
| VA | |||||
REF | 0…12 | - | REF reference segment loop for contract number reference in CON loop group. | - | |||||
REF01 | 1…1 | 2/3 | Required. Reference identification qualifier for resubmission of adjustment request. Valid value is | L1 | |||||
REF02 | 0…1 | 1/80 | Reference identifier value: Contract class identifier. | S340B | |||||
REF03 | 0…1 | 1/80 | Description defined by qualifier code in REF02. | sub-340B | |||||
DTM | 0…10 | - | DTM date segment for contract reference dates in CON loop. | - | |||||
DTM01 | 1…1 | 3/3 | Required. Date type qualifier for the contract reference dates in CON loop. | - | |||||
DTM02 | 0…1 | 8/8 | Processing date in date format YYYYMMDD. | - | |||||
DTM03 | 0…1 | 4/8 | Processing time in time format HHMMSS. | - | |||||
N1 | 0…1 | - | Required. The CON-N1 name segment loop for the customer party information extended with sales item and reference identifiers. HDA usage note: This N1 loop at the Detail Level in the CON loop is required to identify eligible customers belonging to sales item information for which account adjustment to be made. | - | |||||
N101 | 1…1 | 2/3 | Required. Entity qualifier for the Customer or Buyer party identifier and address information. Valid values:
| BY | |||||
N102 | 0…1 | 1/60 | Name. | Pharma customer | |||||
N103 | 0…1 | 1/2 | Required. Identifier code qualifier. Valid values:
| 93 | |||||
N104 | 0…1 | 2/80 | Required. Buyer party identifier as qualified by N103 mapping to companyIdentifierValue. | 3333331013655 | |||||
N3 | 0…1 | - | N3: Address: Child of customer party N1 name segment. | - | |||||
N301 | 1…1 | 1/55 | Required. Street ad.dress 1. | 555 Neelan Road | |||||
N302 | 0…1 | 1/55 | Street address 2. | Suite 123 | |||||
N4 | 0…1 | - | N4: Geographic Location. Child of customer party N1 name segment. | - | |||||
N401 | 0…1 | 2/30 | City name. | Sacramento | |||||
N402 | 0…1 | 2/2 | State or province code. Code (Standard state/province) as defined by appropriate government agency. | CA | |||||
N403 | 0…1 | 3/15 | Postal code. Code defining international postal zone code excluding punctuation and blanks. | 95833 | |||||
N404 | 0…1 | 2/3 | Country code. | US | |||||
REF | 0…12 | - | Instance 2 of the REF reference segment for mapping to other reference identifiers | - | |||||
REF01 | 1…1 | 2/3 | Required. Reference information for identifiers that are not related to transaction documents. HDA mapping. Valid values:
| 1W | |||||
REF02 | 0…1 | 1/80 | Transaction reference identifier value as defined by enum in transactionReferenceType. | AC | |||||
REF03 | 0…1 | 1/80 | A free-form description to clarify the related data elements and their content. HDA: Identifier or description defined by qualifier code in transactionReferenceIdentifier (REF02). | Acute Care | |||||
SII | 0…* | - | Required. SII segment in CON-N1-SII loop. To specify line item information related to a sale of an item for account adjustment request. | - | |||||
SII01 | 1…1 | 2/2 | Required. Product code qualifier for sales item in CON-N1-SII loop. Valid values:
| ND | |||||
SII02 | 1…1 | 1/90 | Required. Identifying number for a product or service. | 123422 | |||||
SII03 | 1…1 | 1/15 | Required. Total quantity of sold item included into account adjustment request. | 10 | |||||
SII04-01 | 1…1 | 2/2 | Required. Code specifying the units in which a value is being expressed, or manner in which a measurement has been taken. ![]()
| EA | |||||
SII05 | 0…1 | 1/17 | Required. Wholesale unit price type code. | 5.98 | |||||
SII06 | 0…1 | 1/17 | Required. contract unit price type code. | 6.98 | |||||
SII07 | 0…1 | 1/18 | Required. Monetary amount. | 20.76 | |||||
N9 | 0…1 | - | Required. Reference information for identifiers that are related to transaction documents. This group would map to X12 segments N9 for information may be related to transaction documents. | - | |||||
N901 | 1…1 | 2/3 | Required. Transaction reference qualifier for contract account adjustment request CON-N1-SII loop. Valid value is | DI | |||||
N902 | 0…1 | 1/80 | Required. Transaction reference identifier value as defined by enum in transactionReferenceType. Pass thru X12 mapping. | 4567892 | |||||
N903 | 0…1 | 1/45 | Identifier or description defined by qualifier code in transactionReferenceIdentifier, widely used for Order date references as per HDA usage guideline. | 123422ABCD | |||||
N904 | 0…1 | 8/8 | Transaction reference date related to product transfer account adjustment request. HDA Usage: This date must be the original date of sale rather than the invoice date because an 844 can be sent to a manufacturer more than once. | 20251031 | |||||
N905 | 0…1 | 4/8 | Contract date in date format YYYYMMDD. | - | |||||
N906 | 0…1 | 2/2 | Contract time code. | - | |||||
N907-01 | 1…1 | 2/3 | Required. Transaction reference qualifier for contract account adjustment request CON-N1-SII loop. Valid values:
| L1 | |||||
N907-02 | 1…1 | 1/80 | Required. Transaction reference identifier value as defined by enum in transactionReferenceType. Pass thru X12 mapping. | 4567892 | |||||
PAD | 0…* | - | Product adjustment detailed group. Adjustments with reason codes but without reference to an invoice. | - | |||||
PAD01 | 0…1 | 1/20 | The line item number restarts and resets to 1 for each new loop of the canonicalPriceAuthorizationItemDetails array. | 1 | |||||
PAD02 | 0…1 | 2/2 | Product transfer type code, valid mappings are:
| SD | |||||
PAD03 | 0…1 | 2/2 | Change or response type code specifying the type of change recorded in the product adjustment details loop. Valid values:
| AI | |||||
LIN | 0…1 | - | Item identification segment in CON-PAD, one segment per PAD. | - | |||||
LIN01 | 0…1 | 1/20 | Line item identification. | 0001 | |||||
LIN02 | 1…1 | 2/2 | Required. Product service ID qualifier mapping from global standards enum list. Valid values:
| ND | |||||
LIN03 | 1…1 | 1/80 | Required. Product or service identifier. | 08202000230 | |||||
UIT | 0…20 | - | Item unit data information such as shipping, ordering. CON-PAD-UIT | - | |||||
UIT01 | 1…1 | - | Required. - | - | |||||
UIT01.1 | 1…1 | 2/2 | Required. Unit of measure for recorded product in adjustment. Valid values:
| UN | |||||
UIT02 | 0…1 | 1/17 | Item unit price. | 12.10 | |||||
UIT03 | 0…1 | 2/2 | Code identifying the type of unit price. Valid values:
| CT | |||||
QTY | 0…5 | - | To specify quantity information, for CON-PAD loop. | - | |||||
QTY01 | 1…1 | 2/2 | Required. Quantity type qualifier. Valid value is | 39 | |||||
QTY02 | 0…1 | 1/15 | Numeric value of quantity. | 10 | |||||
QTY03.1 | 1…1 | 2/2 | Required. To identify a composite unit of measure. ![]()
| EA | |||||
DTM | 0…10 | - | DTM date segment in CON-PAD loop. | - | |||||
DTM01 | 1…1 | 3/3 | Required. Date type qualifier for contract dates in CON-PAD-DTM loop. Valid value is | 011 | |||||
DTM02 | 0…1 | 8/8 | Contract date in date format YYYYMMDD. | 20240628 | |||||
DTM03 | 0…1 | 4/8 | Contract time in time format HHMMSS. | - | |||||
REF | 0…12 | - | Instance of the REF reference segment for mapping to other reference identifiers | - | |||||
REF01 | 1…1 | 2/3 | Required. Reference information for identifiers that are not related to transaction documents. HDA mapping. Valid values:
| DI | |||||
REF02 | 0…1 | 1/80 | Transaction reference identifier value as defined by enum in transactionReferenceType. | 45678 | |||||
REF03 | 0…1 | 1/80 | A free-form description to clarify the related data elements and their content. | - | |||||
AMT | 0…5 | - | Required. AMT-To indicate the total monetary amount. | - | |||||
AMT01 | 1…1 | 1/3 | Required. Qualifier to specify the type of amount. Valid values:
| CC | |||||
AMT02 | 1…1 | 1/18 | Required. Monetary amount | 20.78 | |||||
AMT03 | 0…1 | 1/1 | Credit or debit boolean. Only populated if identified. HDA optional value. Valid values:
| C | |||||
CTT | 0…1 | - | Required. CTT-Transaction Totals. | - | |||||
CTT01 | 1…1 | 1/6 | Required. Total number of line items in the transaction set. | 15 | |||||
SE | 1…1 | - | Required. ST … SE transaction set trailer envelope. Child of GS group. Only one ST transaction expected. | - | |||||
SE01 | 1…1 | 1/10 | Required. Total count of segments in ST … SE transaction set including ST and SE segments. | 10 | |||||
SE02 | 1…1 | 4/9 | Required. Transaction set control number. | 0001 | |||||
GE | 1…1 | - | Required. GS … GE functional group trailer envelope. Child of ISA interchange. Only one GS group expected. | - | |||||
GE01 | 1…1 | 1/6 | Required. Number of transaction sets in functional group. | 5 | |||||
GE02 | 1…1 | 1/9 | Required. Functional group control number. | 619827 | |||||
IEA | 1…1 | - | Required. ISA … IEA interchange control trailer envelope. Only one interchange expected per transmission. | - | |||||
IEA01 | 1…1 | 1/5 | Required. Number of functional groups in interchange. | 1 | |||||
IEA02 | 1…1 | 9/9 | Required. Interchange control number. | 0000000000619827 |
