Opus Platform FAQs

This topic answers some frequently asked questions about the Opus Platform.

What's new in the OPUS Platform, Orff Release 2025.1.0 release

Explore what's new in the Orchestration Platform for Universal Solutions (OPUS) Platform, Orff 2025.1.0 release.

Modify your account

Modify your profile, define app settings, and enable inbox messages and notifications.

Introduction to OPUS Ensemble

The OPUS Ensemble solution provides a global user experience that seamlessly delivers personalized settings, navigation, and company-specific context, providing instant access to essential tools and notifications through an intuitive, browser-like interface.

Switch companies or environments

The OPUS Ensemble user experience allows you to switch between companies or environments that you have access to with the same user account (identified by an email) without logging into a separate URL.

Navigate to an OPUS network or app

A network allows companies to manage a business ecosystem that includes all of the linked Partners and internal locations necessary to meet specific business goals within an OPUS app.

Navigate to a classic Track & Trace Services (TTS) app

All administration for classic TTS apps must be done within the classic user experience.

Quick reference for network and app names

The networks in the network composer and the apps in the main menu display in alphabetical order.

Navigate to help documentation and support

Select the Help Center icon in the header to access the one-stop-shop help center for everything related to the network you are currently within (e.g.

Troubleshoot a problem in the OPUS Platform

This topic answers some common troubleshooting scenarios.

Set up your account

New to the TraceLink Network?

What's new in the Report Builder 2025.1.0 release

Explore what's new in the Report Builder 2025.1.0 release.

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