Skip to main content
Register for FutureLink Barcelona 2026 Today→
TraceLink — Network for Greater Good
AI Mode Agents AI Solutions Network Resources About
LOG IN TraceLink Classic OPUS Platform
Orchestration Integration & Transactions

Breadcrumb

  1. Home
  2. Orchestration Integration & Transactions

TL XML – SOM Void Shipment

banner-image

Table of contents

Overview

The SOM Void Shipment transaction is an XML-based message used to cancel or reverse a previously recorded serialized shipment that had been cleared through Suspicious Order Monitoring (SOM). This transaction is triggered when a shipment must be invalidated due to a SOM alert, QA rejection, customer request, or operational error—either before or after physical dispatch.

Executed within TraceLink’s Enterprise Serialization Management (ESM) platform, the transaction ensures that serialization repositories, ERP systems, and downstream partners are updated with the corrected shipment status. It helps prevent unauthorized product movement, supports regulatory compliance, and maintains traceability of all serialized units involved in the voided shipment.
 

Key Use Cases

  • Trigger shipment cancellation directly from enterprise systems (e.g., ERP, WMS, QA) using TraceLink’s flexible TL XML format.
  • Integrate SOM void logic into custom exception workflows, such as QA hold, customer cancellation, or warehouse mispick resolution.
  • Automate updates to internal serialization and inventory systems when a SOM-cleared shipment is invalidated.
  • Support real-time communication with TraceLink’s Opus Platform to ensure shipment status is updated before physical dispatch or invoicing.
  • Enable rapid partner notification of voided shipments without requiring EPCIS 1.2 event modeling—ideal for early-stage or hybrid serialization environments.
  • Maintain audit-ready documentation for voided shipments using TraceLink’s native transaction logging and reporting capabilities.
  • Facilitate reprocessing or re-release workflows by retaining serialized unit history within the TraceLink network.
     

Data Elements Included

A TL XML – SOM Void Shipment transaction includes:

  • Transaction Type: SOMVoidShipment
  • Serialized Product Identifiers (EPCs): SGTINs or SSCCs of the serialized units being voided.
  • Original Shipment Reference: Identifier linking to the shipment being voided (e.g., ASN or delivery number).
  • Void Timestamp: Date and time when the void action was performed.
  • Read Point: Location where the void event was recorded (e.g., QA terminal, ERP system).
  • Business Location: GLN or internal identifier of the facility initiating the void.
  • Disposition: Typically "voided", "shipment_cancelled", or "error_in_shipment".
  • Void Reason Code (optional): Coded reason for the void (e.g., “QA_REJECTION”, “SOM_ALERT”, “CUSTOMER_REQUEST”).
  • Transaction ID (optional): Unique identifier for the void transaction.
  • Digital Signature (optional): Ensures data integrity and non-repudiation.
  • Comments or Notes (optional): Free-text field for additional context, such as corrective actions or exception notes.
     

Benefits of TL XML – SOM Void Shipment

  • Prevents the movement of non-compliant or incorrectly shipped serialized products.
  • Maintains compliance with DSCSA, DEA, and global serialization mandates.
  • Provides traceable, auditable records of voided shipments.
  • Supports exception handling workflows across QA, SOM, and logistics teams.
  • Ensures serialization data integrity across internal and partner systems.
  • Scales globally via TraceLink’s B2N Integrate-Once™ model.
     

Business Process: TL XML – SOM Void Shipment

The SOM Void Shipment transaction supports:

  • A sales order is SOM-cleared, and serialized units are prepared for shipment.
  • A QA issue, customer cancellation, or system error is detected before or after dispatch.
  • A void request is triggered from ERP, WMS, or QA systems and sent to TraceLink via TL XML.
  • TraceLink processes the TL XML transaction, voids the shipment, and updates internal serialization status.
  • Serialized units are returned to inventory, quarantined, or flagged for reprocessing.
  • Shipment records are updated across connected systems (ERP, serialization repository, partner platforms).
  • TraceLink logs the void event for audit, compliance, and reporting purposes.
     

How TraceLink Supports TL XML – SOM Void Shipment

TraceLink’s Opus Platform, powered by B2N Integrate-Once™, supports flexible and exception-driven void shipment processing through TL XML by:

  • Accepting void requests from ERP, WMS, QA, or SOM systems using TraceLink’s TL XML schema — without requiring full EPCIS event modeling.
  • Supporting early-stage exception handling, including shipment cancellation before physical dispatch or EPCIS generation.
  • Processing void transactions independently of EPCIS, allowing for hybrid serialization environments.
  • Automatically updating internal serialization records and shipment status in TraceLink’s ESM platform.
  • Triggering inventory updates or product quarantine workflows based on the void result.
  • Logging all TL XML void transactions for audit readiness, compliance, and traceability.
  • Providing APIs and integration toolkits to simplify connection with enterprise systems and automation of exception workflows.
     

Explore More Serialization & Compliance Capabilities

  • TL XML – SOM Product Release: Authorize serialized units for shipment after SOM clearance.
  • TL XML – SOM ESM Sales Shipment: Record serialized shipments after SOM approval.
  • TL XML – SOM ESM Receipt: Confirm serialized product receipt and verification.
  • EPCIS 1.2 – SOM Aggregation Update: Modify parent-child relationships post-SOM.

See All Serialization and EPCIS Capabilities

 

Need Help Implementing TL XML Transactions?

Contact TraceLink to learn how our Opus Platform and B2N Integrate-Once™ model can help you automate void shipment workflows, ensure serialization compliance, and maintain traceability across your pharmaceutical supply chain.

Table of contents

Contact us to learn more about B2B Integration.
Fill out the form to contact us now.
 

Thank you for contacting us; we’ll be in touch shortly.

Related Content
wholesale distributor
EPCIS 1.2 – HDA Advance Ship Notice
The EPCIS 1.2 – HDA ASN (Advance Ship Notice) is an XML-based electronic message that provides detailed, serialized shipment information from pharmaceutical manufacturers or distributors to downstream trading partners in compliance with Healthcare Distribution Alliance (HDA) and DSCSA (Drug Supply Chain Security Act) guidelines.
View More
CMO
EPCIS 1.2 – DSCSA Advance Ship Notice
The EPCIS 1.2 – DSCSA ASN (Advance Ship Notice) is an XML-based electronic message used to transmit serialized product shipment data in compliance with the Drug Supply Chain Security Act (DSCSA).
View More
Wholesale-Distributor
EPCIS 1.2 – Serialization
The EPCIS 1.2 – Serialization transaction is an XML-based message used to capture and share commissioning (serialization) events for pharmaceutical products.
View More
Brazil Pharmaceuticals
EPCIS 1.2 – SOM ESM Update Lot Information
The EPCIS 1.2 – SOM ESM Update Lot Information transaction is an XML-based message used to update or correct lot-level information for serialized pharmaceutical products.
View More
crypto code
TL XML – SOM Receipt
The SOM Receipt transaction is an XML-based message used to record the receipt and transfer serialized products between warehouses and trading partners.
View More
digitalising order management
TL XML – SOM Product Release
The SOM Product Release transaction is an XML-based message used to indicate that a serialized pharmaceutical product or batch has successfully passed quality review and other product release processes and is now authorized for downstream processing—such as shipment, aggregation, or inventory movement.
View More

Cookie Settings

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies or similar tracking technologies. Please see below for an overview of the categories of cookies and similar technologies used on this site. You can allow or deny some of all of them, except Strictly Necessary Cookies which are required to provide the site to you. However, blocking some types of cookies may impact your experience of the site and services we are able to offer.

Please see our Cookie Policy for more details, including a list of the cookies we use. You can change your consent options at any time by following the “Cookie Settings” link in the Cookie Policy.
'Strictly Necessary' cookies let you move around the Site and use essential features like secure areas, shopping baskets and online billing. Without these cookies you would not be able to navigate between pages or use certain vital features of our Site, so we do not require your consent for their use. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. For example, we use these Strictly Necessary cookies to identify you as being logged in to the Site. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the Site will not work.
'Performance' cookies collect information about how you use the Site, such as which pages you visit, the time spent on the Site and if you experience any errors. We use performance cookies to provide aggregated statistics on how the Site is used and help us improve the Site including by measuring any errors that occur.
'Functional' cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' cookies to remember your settings and choices and show you when you're logged in to the Site.
‘Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited the Site. We also use 'Targeting' cookies to gather information that could be used to display content that we think may interest you.
Register for FutureLink Barcelona 2026 Today→
TraceLink — Network for Greater Good
Log In OPUS Platform · TraceLink Classic
AI Mode
Featured Report The Agentic Supply Chain Operating Model →

Agentic Business Processes

External Manufacturing Logistics Transportation Commerce Compliance

Products

Digital Transaction Exchange Process Collaboration Global Track-and-Trace Regulatory Compliance Real-Time Intelligence

Resources

Resource Center TraceLink University Partners Community Customers Events

About TraceLink

Company Overview Newsroom Culture & Careers Open Jobs Legal & Trust Center Corporate Social Responsibility Network Directory Glossary

Hot Topics

Eliminate Stockouts Improve OTIF Reduce Costs Increase End-to-End Visibility Accelerate Order-to-Cash Optimize Inventory Levels Scale Cross-Partner Execution
Need assistance? Contact Technical Support→

Contact Us Today

Transform your supply chain operations with a human-agent workforce.

Contact Us →

Stay Up-to-Date

Subscribe to receive industry insights and evolving trends.

Thanks — you're subscribed.

© TraceLink Inc. 2009–2026 All Rights Reserved