TraceLink University is a complete learning platform, offering interactive and hands-on experiences that go beyond core product training and documentation to build expertise and enhance the value of your TraceLink solution. Through its tiered subscription model, TraceLink University lets customers select the level of training materials that align to the needs and responsibilities of each individual team member—from individual contributors and department managers to administrators.
TraceLink University Subscription Offerings
TraceLink University subscriptions are a complete curriculum of online and instructor-led courses accessible to subscribers through a Learning Management System. Students can self-enroll in online courses and live sessions using the TraceLink University calendar. Students can also access a searchable library of TraceLink University content.
TraceLink University provides three subscription levels:
- Standard Subscription - Standard subscription includes: eLearning courses, instructor videos, and library of resources
- Plus Subscription - Plus subscription includes: eLearning courses, instructor videos, a library of resources, live instructor-led sessions, and monthly learner reports. Instructor-led training calendar is available here.
- Premium Subscription - Premium subscription includes: eLearning courses, instructor videos, a library of resources, live instructor-led sessions, monthly learner reports, Track and Trace administrator certification, yearly recertification, a personal sandbox, and regularly scheduled hands-on training sessions.
|Offering||Description||Included with Product||Standard||Plus||Premium|
|Help Center and How-To Videos||Core materials and videos that demonstrate the basics of TraceLink products.||✔||✔||✔||✔|
|eLearning Courses||Interactive animations, exercises, and simulations about key tasks, technical concepts, and industry topics||✔||✔||✔|
|Instructor Videos||In-depth instruction delivered by TraceLink University instructors||✔||✔||✔|
|TraceLink University Library||Searchable library of training materials and how-to videos.||✔||✔||✔|
|Live Instructor-Led Training Sessions||Regularly scheduled virtual sessions on products, new features, and industry topics. Topics added monthly.||✔||✔|
|Monthly Reporting||Completion status of recommended courses to comply with FDA 21 CFR Part 11 and EU. Annex 1 requirements.||✔||✔|
|Release Training||Live online sessions and demos for TraceLink roadmap releases (6 per year).||✔||✔|
|Track & Trace Administrator Certification||Virtual or in-person lab-based training. Includes customized data and exam.||✔|
|Yearly Recertification||eLearning and instructor-led lab courses to maintain expertise in TraceLink administration.||✔|
|Personal Sandbox||Hands-on environment for self-study and coursework to learn new applications and features.||✔|
|Hands-On Training Sessions||Instructor-led training on configuration and user tasks for each TraceLink roadmap release.||✔|